Various estate agents valued my house lower and 1 warned me about going with reedrains. Mel not only achieved me over the asking price, but also sold my propery in 2 days with 4-5 offers... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Reeds Rains Estate Agents has been helping people move home since 1868, making us one of the UK’s most established and trusted property experts. With branches across England, Wales and Northern Ireland. Independently owned, with expert local teams helping buyers, sellers, landlords and tenants navigate the property market with confidence. Whether you're looking to buy your first home, sell a property, let out a rental, or find a place to rent, our experienced teams are here to make the process as straightforward and stress-free as possible. We pride ourselves on delivering clear communication, honest advice, and a personalised service tailored to your needs. We also provide access to mortgage advice, home surveys, insurance, and financial services, everything you need under one roof. From city apartments to country cottages, we treat every property with care and attention and focus on getting our job done.
Howard House, 3 St Marys Court, Blossom Street, YO24 1AH, York, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly professional service helped with paperwork thanks

Reply from Reeds Rains
I previously wanted a property at a particular location and was not hearing anything from the owner through Reeds Rains. I then began to see Reeds Rains lacking professionalism in their dealings with a prospective buyer.
Now, it not like that anymore because I have really been treated with professionalism such as giving me updates along the process of buying. I was also given a brochure upon going to view a property .

Reply from Reeds Rains
Have been very helpful and very professional and got the job done swiftly couldn’t be happier with the service we have received

Reply from Reeds Rains
From the valuation of the house to the sale agreed Reeds Rains offered valuable advice and guidance.
I was kept extremely well informed of viewers and offers on the property.
I would like to thank Chris and Karen for their expertise and knowledge of the property market and making the selling process stress free.

Reply from Reeds Rains
The team at Reed Rain - Fiona and Alan have been very helpful with the process of seeking our new home. They came back to us quickly to answer questions, help us organising viewings at different sites to get the vision of our new home. They have been excellent! Thank you!

Reply from Reeds Rains
All the staff were fantastic. Will recommend to all my friends.

Reply from Reeds Rains
I find the team very helpful and friendly. As this is the first time I have dealt with selling property, it’s reassuring to have people around to help.Thank you 😀

Reply from Reeds Rains
Very friendly helpful and bend over backwards to sell my property highly reccomend them to any one selling there home

Reply from Reeds Rains
Excellent service and great sale agreed for the house we were selling. Thank you Liz.

Reply from Reeds Rains
I moved out from a previous agent expecting to lose money, but I actually received my full deposit back—even though I accidentally scratched the wall while moving out. It made me realise that Reeds Rains don’t treat tenants fairly.
They took 80 percent of my security deposit for painting a wall and taking the bin out to be collected by council.If you are a person of colour avoid.
Very help-full and friendly staff, who explain the whole process to their clients, including being kept up to date with the selling process.

Reply from Reeds Rains
This was a premeditated target attack on someone's disability did not want to help them get a property never wanted to help them. This is a clearer discrimination because they don't like you if you're on benefits. Under the 2010. Quality at. You do not have to have a current hall because you are autistic. But they won't be listened and they don't care if you're autistic or not they don't want you if you're on benefits they only want working class people where this benefits scrounge to them.we still have agencies like this that are making people choose between taking their own life. Or having no life at all. And they're pushing people away.

Reply from Reeds Rains
The company have been very prompt with all communication. Calls backs have been done to check details. The process was made clear and explained well. Paperwork is accurate and thorough. Staff are friendly and professional. Overall I’m very happy with how the sale has been handled so far!

Reply from Reeds Rains
Great communication and no nonsense sales pitch. Todd gave me a detailed explanation of the whole process. Kirsty promptly updated me with viewings, this made my experience so far exceptional.

Reply from Reeds Rains
We’re currently in the early stages of buying a property through Reeds Rains, and I just wanted to highlight how fantastic Andrea at Stockton has been throughout so far.
We first approached Andrea with our interest in a property before we had even sold our own home, and from that very first point of contact, her service has been exceptional. She has been incredibly supportive, proactive, and always willing to help.
Andrea has kept in regular contact with us regarding the progress of our own house sale, while also communicating with the family selling the property we’re hoping to buy. This has made what can be a stressful process feel much more manageable and reassuring.
We’re so grateful for everything she’s done so far—her customer service truly is outstanding, and we feel in very safe hands moving forward.

Reply from Reeds Rains
Have bought and sold with Reeds Rains several times now. We've always found Jack and his team a delight to deal with; friendly, professional, knowledgeable and efficient - what more could you ask? Would definitely recommend.

Reply from Reeds Rains
I can not fault Reed's & rains Halifax. The staff have been really helpful right from the beginning. The communications has been really good from all of the staff. I'm so happy I chose them to sell my house.thay have given 💯 . I would definitely recommend them to others.

Reply from Reeds Rains

Reply from Reeds Rains
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.