Reef Knots Reviews 161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the excellent craftsmanship and stylish designs. Many people are also very satisfied with the efficient and prompt delivery service, often highlighting the careful packaging of their orders. The overall service provided by the company is frequently described as first-rate, with consumers appreciating the responsiveness and helpfulness of the staff. However, some customers have experienced issues with delivery times, reporting delays and a lack of updates on their orders. A few people also received incorrect items, and there were isolated concerns about the durability of some products, specifically regarding the elastic in swim shorts.

What people talk about most

Product

Reviewers mention positive feedback about product quality, fit, and style. Customers consistently praise the... See more

Quality

Consumers find quality to be positive, consistently praising the well-made materials, excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speedy and prompt delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, helpful, and... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality great customer service and above all they care for you as much as there products I have now purchased Polo’s, Sweat Shirts and my favourite Half Zipped Knitwear absolutely top quality. To th... See more

Rated 5 out of 5 stars

Reef Knots are an ace company who LISTENS👂🏽 to their customers when things, unfortunately, go wrong. They are RESPONSIVE, CARE and sell QUALITY products. I would 100% recommend them and definitely... See more

Company replied

Rated 5 out of 5 stars

Well I keep looking for a red polo in my size, but damn it, they come in & sell out within a few days. Looks like people with similar tastes & a requirement for top quality items are quicker of the ma... See more

Rated 5 out of 5 stars

I have ordered stuff from this company for a couple of years, I treat all our men folk to Reef Knots clothes for Christmas. The quality is exceptional, the style fun, and the items seem to suit all, y... See more

Company replied


Company details

  1. Clothing Store

Written by the company

We are a small UK clothing brand specialising in exceptional quality menswear. We specialise in outstanding fit, fabric and customer service. Key product lines include: Tops & Jumpers, Polos, Shirts, Tees, Swim Shorts and accessories. We are predominantly an online business, but we also have one physical shop in Salcombe, Devon. Established 2013 with c.100k customer orders shipped.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bought three shirts very happy

Bought three shirts , loved them , lovely feel and quality . The sizing was just right . Delivery was speedy . Very Happy - looking forward to the Spring collection .

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer I was delighted with both the service and the quality of the purchase. The colour was exactly as expected and the fit perfect.
Very impressed.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

My first purchase.

I recently purchased, for the first time, a rugby top and a cap from Reef Knots and I was very pleased with both of the products. They arrived within the promised time frame, were well packaged and the quality and fit were excellent. I shall be back!

January 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great return service

These are high quality garments but my son-in-law works in IT and they were a bit too smart for him. The return was easy and the refund was quickly in my account.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Bought two jumpers. Both excellent quality, lovely colours and a good price. Really pleased with my purchases.
Staff were very friendly and helpful when we called in to see them.

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant products and fabulous service.

I bought a jumper and two boxes of socks as Christmas presents for family. Consumed by jealousy of my son's jumper I bought one for myself. Shortly followed by a gilet. This company's products are immaculately manufactured and impeccably presented. And customer service is so supportive and helpful. Five stars are inadequate.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality

Outstanding Quality, Sizing bang on very pleased and I will buy again asap, nice to find a clothing product that oozes quality and style...

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought top and socks

Bought top and socks. Very pleased with the quality and sizing. Very speedy delivery.

January 7, 2026
Unprompted review
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Reply from Reef Knots

Thank you for taking the time to review us and we are thrilled that you are happy with your purchase. It is very much appreciated, best wishes, Patrick

Rated 5 out of 5 stars

Awesome quality clothing

Awesome quality clothing! I bought a 1/4 zip top, cable knit jumper and a rugby top. They are all top quality fabrics and very well made. Added to this, it's great to find clothing that actually fits properly. I'm 5ft 11in, 40 inch chest and 32 inch waist. The Medium size fits perfectly. Thank you! I will be back for more!

January 9, 2026
Unprompted review
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Reply from Reef Knots

We are so happy to see this review! Thank you for taking the time to write to us; knowing you are pleased with everything really means a lot. best wishes, Patrick

Rated 5 out of 5 stars

Reef Knots first purchase

A great experience from start to finish. Liked the story behind the business which came to my attention on Instagram. Attracted by the design and attention to detail plus clear communication and desire to satisfy. Delighted with my purchase and wearing it now! Packaging first class and will be back for more in due course.

January 2, 2026
Unprompted review
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Reply from Reef Knots

We are truly grateful for your review. It’s fantastic to hear that you are happy with your purchase. Thank you for supporting us! best wishes, Patrick

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Rated 5 out of 5 stars

Highly recommended!

Have bought two sets of four socks for my partner and he loves them! Great colours and very comfortable. Wash well and the chunky ones aren’t too chunky to fit inside his shoes, which is great.
Ordering was simple and delivery prompt - thank you and a thumbs up to Reef Knots!

January 16, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

It means a lot to us that you took the time to leave this feedback. We are thrilled to hear you are happy! best wishes, Patrick

Rated 5 out of 5 stars

Marvelous service

Marvelous service, very quick and efficient. The fleece is of great quality and nice design.

December 31, 2025
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you so much for taking the time to share your experience. We are delighted to hear that you are pleased with your purchase. Best wishes, Patrick

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