Rocket mortgage screwed the whole process up. I was told 30 days, it’s now been almost 60. I gave them all my information and then closing time comes and they blame me for their screw up. Their initia... See more
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I got referenced to rocket mortgage, who did credit check and inspite of having excellent credit but did not provide any documented Loan offer that i can go through before to go through under writi... See more
A quick 2 minutes of our time to answer some basic information gave us a pretty accurate look at what our new mortgage would look like. Easy, helpful and peace of mind. So happy we were able to comple... See more
Only one lender contacted me and incessantly called and emailed. We had asked a few questions for clarification and the response was we will get back to you. While they did call back, they did not hav... See more
Company details
Written by the company
TAILORED MORTGAGE ESTIMATES FROM LENDERS, POWERED-BY TECHNOLOGY. We are dedicated to helping the average homeowner who is looking to refinance. They should feel confident they are getting the best deal and making the most informed decision based on their financial situation. Our mission is to supply the tools, information and matching technology to empower homeowners to make the right decision for themselves.
Contact info
United States
- refily.com
2.0
Poor
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Rocket mortgage screwed the whole…
Rocket mortgage screwed the whole process up. I was told 30 days, it’s now been almost 60. I gave them all my information and then closing time comes and they blame me for their screw up. Their initials numbers they quoted me was no where near their final numbers. Worst experience I have ever had.
February 7, 2022
Great experience!
February 4, 2022
My experience with Rocket Mortgage was…
My experience with Rocket Mortgage was phenomenal. Hailee was great from the beginning to the end. The VA streamline was just what I needed to refinance my home. Thank you, thank you, thank you❤
January 26, 2022
easy to use
Refily was very easy to use and I found a very compatible company to work with, thank you
January 19, 2022
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Everything went perfect !!!!
Everything went perfect !!!!! Everyone is very knowledgeable i saved on interest and paid off a home. Lowered my payments and saved my marriage!! Thank you.
January 19, 2022
I wasn’t able to qualify for assistance
November 30, 2021
The entire process was great except…
The entire process was great except when I went to closing. I was not aware that I needed to down load the signing app. That took extra time and a discussion with their help desk. The rest of signing was great and she explained everything and gave me plenty of time for review and questions. Great process.
November 30, 2021
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You advertise about how easy it is but…
You advertise about how easy it is but I haven’t had anyone help me just yet. They call and get information but the follow through is non existent.
November 30, 2021
Great customer service
Great customer service
Good attention to detail
Offered me the best options
November 29, 2021
Amazing service and great help
November 29, 2021
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Easy to use
Easy to use. I was connected to Rocket Mortgage for my home refinancing. Thank you.
November 24, 2021
The model to refi with cash out was…
The model to refi with cash out was nice. The broker who called me did bait and switch, higher rates and no cash out. Completely different than what your website model indicated.
November 24, 2021
This Refily
This Refily, went through different lenders paired me up with Rocket Mortgage. Unfortunately where not able to help me.
November 23, 2021
Give me a rate at 1.8 15yr and I will…
Give me a rate at 1.8 15yr and I will do anything else wasting my time
November 23, 2021
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Get me all excited only to deny us…
Get me all excited only to deny us later. Don't give false leads.
November 23, 2021
Refily n Rkt mortgage experience
I got referenced to rocket mortgage, who did credit check and inspite of having excellent credit but did not provide any documented Loan offer that i can go through before to go through under writing process. What i got is some numbers over phone n was asked to pay write under writing process. Extremely disappointed with whole experience
November 23, 2021
I didn’t received any service
November 23, 2021
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