I have sent two mails regarding a cancellation. Due to all the reviews here, I realized I was being scammed. Now they won’t answer my messages and it is annoying since I want a confirmation for my can... See more
Company replied
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Review summary
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Reviews shaping this summary
Requested cancellation three times. Still being charged. This isn’t a mistake — it’s a pattern! Completely unacceptable. Stay far away from Refinely. It's a billing trap. Do not sign up!
Company replied
If I could give 0 stars I would. I have tried to contact them numerous of Times as they have tried taking money out of my account numerous of times sometimes £7.99 then £30. I have contacted them tha... See more
Company replied
1.3
Bad
57 reviews
Replied to 49% of negative reviews
Typically replies within 2 weeks
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The are cheaters
The are cheaters , after registrations they tried to withdraw money from the card twice with out my authorize.
Their system is a trash and it is not what they really explained about.
March 13, 2026
Unprompted review
Reply from Refinely
Thank you for your feedback, and we are sorry for the inconvenience. We believe that you added to your service plan extra options that are not free of charge.
Additionally, we'd like to point out that the service was always advertised as the one that helps users improve and refine their writing by converting AI-generated or automated text into more natural, human-sounding content. If you need assistance on how to use it or how to log in to your premium account, we'll be happy to help you with that.
At this time, we’re unable to locate your account due to limited information. To help us resolve this and proceed with a refund for the unexpected charges, please contact us at support@refinely.io. Best regards!
refinely.io just tried to defraud me of…
refinely.io just tried to defraud me of $39 for a three days trial that should only cost me $2.99 US. They are a scam. Now I am concerned that they have my bank details and who knows what they can do with it. My bank immediately blocked my card after three transactions of £3.87, £2.32 and £0.58 left my account. They then say that they would be taking $39 monthly after that.
March 5, 2026
Unprompted review
SCAMM LOL
SCAMM LOL, THEY SAID ONLY USD3 BUT AFTER THAT THEY CHARGED YOU FOR USD40 LOL, PLS FOR ANYONE WHO ALREADY PAID THEIR SERVICE, PLS BLOCK YOUR CARD
February 24, 2026
Unprompted review
SCAM BEWARE!!!!
SCAM BEWARE!!!!! THEY TELL YOU ITS 3 DAY TRIAL BUT CHARGE YOU $40. WHEN YOU TRY CANCEL THEY IGNORE YOUR EMAIL AND SCAM YOU. JUST STAY AWAY!!!
February 15, 2026
Unprompted review
Absolute scam
Absolute scam, I don't know how it's possible to deceive consumers like this. If you sign up to the 2.99 trial (it states that it will end in 3 days) They will immediately charge you 39.99 PREDATORY, AVOID AVOID AVOID.
February 16, 2026
Unprompted review
DO NOT
DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, DO NOT, GIVE THEM YOUR CARD DETAILS, THEY WONT CANCEL YOUR MEMBERSHIPS!! ITS A SCAM!!!!!
February 8, 2026
Unprompted review
Deceptive billing and poor service
SCAM SCAM SCAM SCAM SCAM
This company uses deceptive billing practices. They lure you in with a 7-day trial for €2.99, but nowhere clearly disclose that you’ll be charged €39.99 once the trial ends. I was charged without proper notice.
I cancelled the payment and emailed them, and they have not responded.
Overall, this is misleading at best and dishonest at worst. I strongly recommend staying away.
February 3, 2026
Unprompted review
Very shitty company and service
Very shitty company and service. They charge you without notice and lure you in with a 7 day trial for 2.99 euro and they mention nowhere on the website that they will charge you after the 7 days 39.99 euro. I cancelled the payment and emailed them and I still haven't heard from them. The service they provide is also very generic and their humaniser feature is terrible. The AI detector is worse than websites that offer the same for free. Stay away from them!
January 28, 2026
Unprompted review
Poor website
Poor website, payment issues and lack of accountability.
January 9, 2026
Unprompted review
It is a scam
It is a scam. I tried the free trial - I didn’t like the service so I cancelled it after 1 day (on time) - you have to email them. Despite I did everything right, they still charged me 40 euros. I asked PayPal to return the money but Refinely refuses it.
December 24, 2025
Unprompted review
THIS IS A SCAM!!!
THIS IS A SCAM!!!! AVOID AT ALL COST
They have been taking MULTIPLE payments from me and will not let me cancel. I have had to report it to my bank as fraud as a result to get my money back. I signed up for the 7 day free trial, however, money was taken IMMEDIATELY (2 random payments). They have taken £111 from me 😡😡this is ridiculous. I tried to cancel the payment after 10 minutes of making the account.
December 24, 2025
Unprompted review
SCAM. DONT SUBSCRIBE
I subscribed also for one week and messaged them the same day to cancel it. All they did was send me an email to review them and I got charged $60 AUD, despite emailing them to cancel. I’m gonna reverse this with the bank and stay away from them! They won’t cancel it
December 18, 2025
Unprompted review
Financial abuse to credit card
I’ve subscribed to their trial offer for one week and after the trial week the company charges the month.
After one day and having tried their service, I was really disappointed by the result.
I’ve send them an email to cancel the subscription and be sure they won’t charge the month fee. They reply an email saying I have to explain my issue so they can help me. So I rewrite my message and the reason I want to cancel the subscription and again they send me the exact same email.
They sent me three emails with the exact same message and nothing about the cancelation of the subscription. So my only way to be sure they won’t charge me, was to block my credit card.
This is a violation of the sales law that let the consummer change it’s mind and beeing protected from financial abuse.
This compagny: Refinely.io clearly abuses it’s clients.
December 11, 2025
Unprompted review
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