Refine Packaging Reviews 388

Quality product, great service

Brian and the refine packaging team always does great work. Very knowledgeable and my boxes always turn out great. Brian is great at communicating and working with me. Also, the production times are always quick. Moreover, they go above and beyond to give me additional support. Definitely would recommend.

Horrible experience! My boxes were measured wrong, we take partial blame but what the company does not tell you, and I hope this helps. When you fold the box it adds height. They are extremely expensive compared to other companies I found, they did nothing to help us after wasting so much money! The product comes from Pakistan and you will be paying extra hidden charges they also don't tell you about. They offer 3d proofs of your order YET I wasn't shown one or told about it until after I complained, my rep was extremely rude after we had issues I do not recommend, after wasting 4000$ getting no help, I found another company who are half the price same exact quality and faster shipping!

Great product

Very smooth process and transaction! Communication was great.

I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.” Thank you Jack Hayden for all your help!!!!

Jack Hayden. Obviously not his real name did an awesome job. Very attentive!

We are so happy with our packaging and design. Steven was exceptional at customer service and responsiveness. We won't be using any other packaging service.

We had prompt and thorough customer service from our contact, David White. The job was printed well, on time. My only advice if you use them is to request a packing slip at the time of order; they don't include one automatically. Overall, a good experience.

Working with Refine Packaging has been a breeze! We are really happy with the final product and very grateful for the customer service Steven Ignazio provided to help achieve the exact product we were looking for!

Wonderful always available extremely professional and fast turnaround love working with them

Great experience. Fast shipping. Will definitely use Refine Packaging again in the future

Steven was great to work with. He had great communication and worked fast. I'm super satisfied with the package I received.

Steve was very good about customer service. Always very responsive.

Steven was extremely responsive and helpful the whole way through the process - I had a lot of questions and asked for several different quotes and he responded to everything quickly with clear answers. The finished product came in the time frame promised and looks great - I definitely recommend Refine Packaging and I expect to use them again.

Steven was attentive and helped me through the process. Great product and willing to work with him again.

Steven and his team made my team and I's vison come to life. Steven always got back to us quickly, he made sure we thought our proofs were perfect before finalizing it and did countless revisions which helped my team tremendously. The boxes are really good quality and came quickly. I have ordered twice from Refine and will continue to do so in the future!

Great working with Steven Ignazio. Fast communication and amazing service!

This was my first time working with Refine Packaging and ordering boxes with special finishes. The experience was really awesome and Jack, who helped me, was so helpful and amazing to work with. His customer service was awesome and he was fast to respond and ready to help with any changes I needed. The boxes themselves were perfect and not to mention, a great price, and we will be looking to do more work with Refine in the future. Highly Recommend.

Quick responses, very easy and pleasant to work with.