You were most helpful with my telephone inquiry and provided me supportive advice . I ordered the items . A speedy delivery and very happy with the item .
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See what reviewers are saying
12 step platform ladder . June 2025 . Ordered the ladder , received a call the next morning the ladder was out of stock weather I wanted a different ladder a refund or I was willing to wait two a... See more
Reflex Equip. site is easy to navigate. Item categories make sense, and lots of choices - including different quality and price points for different budgets. Ordering was seamless, and items deliv... See more
I appreciated the ability to order online and pick up at a location not too far from my location. The company promised to phone when the stock arrived at the pic-up location and they did. The casto... See more
Company details
Contact info
54 Elizabeth Street, 2164, Wetherill Park, Australia
- 1300 774 872
- sydney@reflexequip.com.au
- reflexequip.com.au
Smooth buying process and quick shipping
You were most helpful with my telephone…
You were most helpful with my telephone inquiry and provided me supportive advice .
I ordered the items .
A speedy delivery and very happy with the item .
I had the item delivered on time and…
I had the item delivered on time and it's exactly what I wanted
Our product was easy to order and…
Our product was easy to order and turned up two days later. Very happy with the product and the service
Great Service from the team!
12 step platform ladder
12 step platform ladder . June 2025 . Ordered the ladder , received a call the next morning the ladder was out of stock weather I wanted a different ladder a refund or I was willing to wait two and a half weeks I chose to wait the ladder arrived and was delivered on time . Exellent communication service and price .
Delivered a quality product on time
Delivered a quality product on time. Would use again for sure
Product is spot on with quality
Product is spot on with quality. Easy ordering process. I do like being able to do a bank transfer to pay for the goods. My husband collected the goods without difficulty from the Wetherill Park site.
Very helpful and quality containers
Long distance order
Answered their phone promptly. Arranged shipping out of town safely packaged. Kept on track of what was going on.
Fast Delivery and good price
Better communication needed
Better communication needed
Was told part in stock when made purchase.
Part turned out to not be in stock and was not made aware of delay until I called up questioning delay
Easy simple transaction and reasonable…
Easy simple transaction and reasonable postage time
Helpful
Helpful, pleasant staff, who made everything easier for me. I can understand that the added-later freight costs would work well for larger, regular customers, but for the casual buyer, it's a bit clunky (and expensive). Overall, a good firm.
Reflex Equip
Reflex Equip. site is easy to navigate. Item categories make sense, and lots of choices - including different quality and price points for different budgets.
Ordering was seamless, and items delivered promptly. We are happy with the goods we purchased and received.
Very easy to deal with
There were a few issues raised with freight and the item delivered was damaged. I raised this issue and it was resolved straight away no questions asked. Very easy to deal with
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