While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

Google Cloud Partner with 14+ years of experience. Contact us today for Google Workspace deployment, migration, support, training, and security, as well as custom app development. Our team invests time in learning about your goals. From the initial implementation to ongoing support, we’re here to guide you and ensure your team remains empowered.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refractiv are very helpful

Refractiv are very helpful, professional and well organised. They provide our business with IT support and assisted with our migration to google. It all went really well so a big thank you. Would certainly recommend.

September 15, 2025
Unprompted review
Refractiv logo

Reply from Refractiv

Hi Kaspar,

We truly appreciate your feedback and your recommendation. We look forward to continuing to support your business with all your Google Workspace needs.

Best regards,
Eugen

Advertisement
Rated 5 out of 5 stars

Understanding What Gemini can really do

I have been trying out various things with AI but without really knowing all of its capabilities. The course I took on Gemini was a real eye-opener. Excellent materials and the ability to go back and review stages whenever I wnted.

September 10, 2025
Unprompted review
Refractiv logo

Reply from Refractiv

Hi Ian,

Thank you for the fantastic review! We're glad to hear that you found our Gemini for Google Workspace training useful. We appreciate you taking the time to share your feedback!

Best regards,
Eugen

Rated 5 out of 5 stars

Refractiv - Impressive Service and Support

We have worked with Refractiv for several years and they have always been professional, personable, and responsive to our needs.

September 3, 2025
Unprompted review
Refractiv logo

Reply from Refractiv

Hi Nev,

We're happy to hear that you've had a positive experience with our team over the years. We appreciate your business and look forward to continuing our partnership.

Best regards,
Eugen

Rated 5 out of 5 stars

Experts in their field

Refractiv have supported our business for many years, from helping us with our initial set up to ongoing guidance and support their service is always great and their guidance absolutely spot on

August 29, 2025
Unprompted review
Refractiv logo

Reply from Refractiv

Hi Mark,

It's great to hear that our support has been so valuable to your business. We're proud to be a long-term partner, and we look forward to many more years of working together!

Best regards,
Eugen

Rated 5 out of 5 stars

Expert knowledge and first class…

Expert knowledge and first class service levels. No hesitation in recommending the Refractiv team.

August 20, 2025
Unprompted review
Refractiv logo

Reply from Refractiv

Hi John,

We're glad to hear you had such a positive experience. Thank you so much for the recommendation.

Best regards,
Eugen

Advertisement
Rated 5 out of 5 stars

We've had a great experience with Refractiv…

We've had a great experience with Mark and his team. A great onboarding experience, and great service since we started working with them. Would definitely recommend.

November 5, 2024
Unprompted review
Refractiv logo

Reply from Refractiv

Hi Tom,

Thank you so much for the feedback! We're happy to hear you had a great experience with our team, both during the onboarding process and with the service you've received since.

We look forward to continuing to work with you.

Best regards,
Eugen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look