Order and within a few days my order arrived. Everything was there, well packaged and presented. Would definitely use again. Thankyou
Company replied
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See what reviewers are saying
Been a fan of Korean Skincare for years and was looking to try something new but also needed a travel set, purchased the Beauty of Joseon mini set, arrived within 48 hours and was a great price. Will... See more
Company replied
I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... See more
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... See more
Company replied
Company details
Written by the company
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Contact info
United Kingdom
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4.6
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick service
May 30, 2022
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Exellent service
Great service, superfast delivery ,exellent communication and quality products at all times. Highly recommend the company. 5 stars from me. Thank you.
May 15, 2022
Great service!
Was able to find genuine products that i was unable to find elsewhere as they were completely sold out! So glad I found this website. Fast shipping and well packaged.
May 12, 2022
Really fast delivery
Really fast delivery! My order has been dispatched just the other day after placing my order so the delivery has been very fast. I'm 100% happy with ordering from Refresh Skincare
April 25, 2022
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Excellent customer service,fast delivery
April 8, 2022
Quick delivery and great customer…
Quick delivery and great customer service
Mask I ordered is amazing
March 19, 2022
Fantastic service!
March 10, 2022
Moisturiser
Great stuff: second bottle purchased wouldn’t buy anything else. Hydrating without being thick and sticky!
February 28, 2022
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good Experience
This was my first time ordering for this company. Pleased with order and delivery. Would use them again and recommend them.
January 27, 2022
Not tracked and not delivered.
Item ordered on 11th - dispatched on 13th, 2 days later (but it was the weekend). Writing this on 19th but still no delivery. RSuk provide a Royal Mail tracking number which will only update ONCE THE ITEM HAS BEEN DELIVERED! Once it's been delivered I will not need to track it as I will have it!! So, I sit and wait, not knowing when or if my items will arrive.
Not the best service but no doubt it's COVID, lack of HGV drivers or leaves on the line!
December 19, 2021
Reply from Refresh Skincare UK
Hi, really sorry to hear that your order hasn't arrived yet. Your order placed on Saturday was dispatched on Monday. We use Royal Mail 2nd Class delivery which is not a tracked service. Most orders arrive in 2-3 working days but Royal Mail are advising that there are local variations at the moment due to absences and increased volumes around Christmas. We have updated our shipping info and confirmation emails to advise of the possibility of delays, my apologies if this was not communicated clearly to you at the time of order. Please can you contact us with your order number via info@refreshskincare.co.uk so that we can look into this further. Many thanks.
First time user
First time using refresh skincare but defo will not be the last!
I’ll give the service 5 stars as it came really quick and the prices were wonderful too.
Would defo recommend.
December 7, 2021
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Amazing!
Amazing k-beauty products at a super affordable price (especially during the Black Friday sales).
At first I was a little dubious about ordering from the Refresh Skincare website as I’d never heard of them before and only 25 reviews were available. However, from now on I won’t hesitate to purchase from and I would 100% recommend them.
The customer service is 5*/5*, there was an issue with the stock but Jon let me know ASAP and replaced it with a more expensive product for the same price that I’d originally paid for the out of stock product. The shipping was extremely fast and were delivered within three working days.
The only thing I would change is the packaging that the products are sent in. Boxes would be better and more secure than the padded envelopes they’re sent in, especially if the content is bulky.
I can’t wait to see the new products that will be offered in the future by Refresh Skincare.
Wishing you growth and success :)
December 1, 2021
Unprompted review
Reply from Refresh Skincare UK
Thanks for the kind words, and really pleased you're happy with the products :-) Thanks also for the feedback on the packaging, we're always looking for ways to improve what we do. We're adding new products all the time - follow us on social media and sign up to our email newsletter to be the first to hear about the new products and brands we are adding.
First time I’ve used site
First time I’ve used site. Was kept up to date by email. And product arrived very quickly. Not used product yet but heard great reviews
September 21, 2021
Fast and efficient service
Fast and efficient service. Really liked the product as it gives my skin a healthy glow.
August 9, 2021
Reply from Refresh Skincare UK
Thanks for the review Daisy, and great to know your skin is looking so good :-)
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Extremely quick delivery, reasonable prices and reorder soon
Extremely quick delivery! Was just reordering a MISSHA SPF and was also at a more reasonable price compared to other online K-beauty stores. Thank you! I will be using it again! Hope to see more new additions to the website.
July 20, 2021
Reply from Refresh Skincare UK
Thanks for the review Brai, it makes it all worthwhile! We're adding new products all the time so keep an eye on our socials to see what's coming next :-)
A1 Company!
Great company with an excellent selection of products which are very competitively priced. Extremely fast delivery as well.
July 14, 2021
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