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Rated 1 out of 5 stars

Followed prompts for an immediate refund to bank. Return/refund page loaded and was shown to be successful, but I never received my immediate refund as promised. I even waited 8 hours, yet it never ar... See more

Rated 4 out of 5 stars

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... See more

Rated 1 out of 5 stars

Realised that refundid were withdrawing $3.99 from my account each month for a subscription that I don’t recall even signing up to?! I used refundid once as the shop I purchased from (Witchery) isn’t... See more

Rated 5 out of 5 stars

Refundid is genius. Makes a big difference getting an instant refund (which I did for shopping at Dissh) versus having to wait two weeks or more for other brands. Also makes the returns process so sim... See more

Company details

  1. Alternative Financial Service

Written by the company

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Contact info

2.8

Average

TrustScore 3 out of 5

442 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an experience!!

What an experience!!! I was skeptical at first but as they promised the money was in my account straight away and I’m off to return my dress.

Would give you 10/5 stars if I could!

July 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Mister Zimi scores full marks for fabulous clothes and brilliant, client focused service!

Mister Zimi scores full marks for brilliant service in every respect. They genuinely are client focused, I cannot recommend them more highly. I have now purchased three item, all of which I love, but sadly I had to return one through no fault of Mister Zimi, it was a fabulous dress but didn’t work for me because of a personal medical procedure. Returning the item has been completely trouble free, the refund was easy and immediate. Sincere thanks for your great service!

June 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing

Amazing! I thought it was too good to be true but it wasn’t. Money went straight into my bank account and was emailed a copy of the return label instantly.
So quick and easy!

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

There is no need for the level of…

There is no need for the level of information this company is asking for. They will definitely sell your details. Do not use

May 22, 2023
Unprompted review
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Reply from refundid.com

Hi Mer - thanks for your feedback. Refundid is a financial service provider and as such must adhere to strict regulatory requirements. It is important to note that all customer details are held securely and that we will never sell your details.

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Rated 5 out of 5 stars

Easy swift refund

Purchased a gorgeous dress unfortunately it was too big.
My exchange process was very easy no fuss no stress.
Thank you

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Refund went through within a few minutes. Their team followed up a query I had by phone promply and were extremely helpful

April 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Fabulous Customer Service

It has been an absolute pleasure to deal with Refundid. The customer care have been amazing. The service team have been very prompt with their response. Refund was instantaneous - highly recommended.

March 17, 2023
Unprompted review

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