Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I r... See more
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About Regatta
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About Regatta
Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.
Contact info
Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom
- regatta.com
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Order was missing two balaclavas
Order was missing two balaclavas! Tried very hard to find away means to contact you. The chatbot was not working on the numerous times I tried to use it. No logical phone number to ring to get a refund. Very annoying!

Reply from Regatta
Easy ordering & returns
Easy ordering. I needed to email customer services & they were great. Easy returns.
Really liked item prchased
Arrived quickly and as described
Unbelievable value for money I buy…
Unbelievable value for money I buy Regatta clothing regularly the quality is excellent.
Item arrived promptly via a post ( the…
Item arrived promptly via a post ( the best), and was as requested. All good
Excellent service
The site was easy to navigate and find what I wanted. I was emailed confirmation of my order right away and also bu the delivery company once the order was processed. It all arrived on time as promised. I found the process very satisfactory
The quality of this fleece jacket is bad. It's arm length is very long that doesn't look good.
The quality of this fleece jacket is very bad. The length of both the hands are very lengthy which looks very odd when wearing outside. I would suggest to cut short the length.

Reply from Regatta
Perfect rainproof coat
Superfast turnaround, nicely packed so crease free rain proof mid length jacket I was able to wear immediately and actually is rain proof! Very pleased 5*
These ankle boots are superb
These ankle boots are superb, the sole is slimline not thick and bulky like many others, the colour and quality is second to none. I ordered two pairs and they came within two days, fantastic service. I love Regatta
Good quality products
Good quality products at a good price. Easy transaction from beginning to end. Delivery quick kept up to date via tracking & email.
Orla Kiely Clogs - Size Down!!
Orla Kiely Clogs size 8 ordered, quick delivery within a couple of days. Unfortunately they were way too big by at least 2 sizes!! As Regatta have a £2.95 return fee unless faulty or damaged. I reported the clogs as faulty as technically they are. I had to provide a photo of the fault which they accepted.
I then had to reorder, so sized down to 6.5, they arrived super quickly and actually fit…I probably could have sized down to a 6.
Would be a lot better if the sizing difference was on the website.
I couldn’t fault the delivery service…
I couldn’t fault the delivery service at all and as a member I didn’t have to pay for delivery or returns, they are also very quick. I do like Regatta clothing I think the quality is good. My biggest problem is the sizing it varies greatly if I had to pay for returns I would have gone elsewhere. I would suggest you go up a size. I eventually ended up buying 2 jackets I’m am normally a size 14 but ended up buying a size 12 in a relaxed fit and 16 in a different style.
The work shorts are lovely and…
The work shorts are lovely and comfortable. Well made with plenty of pockets. Ideal for the summer
Good products
Great products and delivery service
Great products and delivery service. Returns are also well organised if necessary.
Regatta clothes are of good quality and…
Regatta clothes are of good quality and reasonably priced. Delivery is always good and refunds when necessary are easy
Really lovely well made top
Really lovely well made top. Soft, lightweight material. Fits well and good value.
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