Regency LivingReviews 

131
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and professional demeanor, often highlighting their helpfulness and responsiveness throughout the process of finding and purchasing a new home. Many people appreciate the excellent customer service, noting that staff members go above and beyond to provide clear information, address concerns, and ensure a smooth experience without any pressure. The locations are frequently described as beautiful, quiet, and offering lovely countryside views, contributing to a positive user experience. However, some people mentioned dissatisfaction with poor communication and management at certain sites, leading to concerns about maintenance and broken promises regarding green spaces and wildlife areas.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Location

Reviewers highlight positive aspects of location, often describing them as perfect, quiet, and friendly with... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and friendliness of... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness, professionalism, and... See more

User experience

People report positive experiences with the user experience, often describing it as helpful, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs... See more

Company replied

Rated 5 out of 5 stars

So very pleased that we found this gem! It’s just what we both wanted……….lovely countryside views, quiet natural environment and a short walk into the village of Bere Regis, which has everything... See more

Company replied

Rated 5 out of 5 stars

We found Solent Grange after a chance conversation with a friend. We made an appointment and met Belinda from Regency Living. We loved the Omar Ikon and eventually put a deposit on our dre... See more

Company replied

Rated 5 out of 5 stars

Just want to give a big shout out to Regency Living and especially their Senior Sales Advisor Lisa Scales. Her professionalism, clarity, thoroughness and advice, without the hard sell, are second to... See more

Company replied


Company details

  1. Real Estate Developer
  2. Property Management Company

Written by the company

We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

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4.6

All reviews

(131)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Reculver Court Viewing Appointment

We went to Reculver Court to see whether a move there was suitable for us.
The onsite sales advisor, Lisa, was
absolutely fantastic. Totally professional, knowledgeable, approachable and very personable.
Time wasn't an issue and Lisa allowed us to see a selection of park homes and return to view a couple we were interested in.
We didn't feel pressurised to commit to a purchase and left to consider our options.

February 23, 2026
Unprompted review
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Reply from Regency Living

Thank you very much for taking the time to visit Reculver Court and for leaving such a wonderful review.

We’re delighted to hear that Lisa made such a positive impression. She takes great pride in ensuring every visitor feels welcome, well-informed and comfortable, so it’s fantastic to know you found her professional, knowledgeable and personable.

Buying a park home is an important decision, and we firmly believe our customers should have all the time and space they need to explore their options without any pressure. We’re pleased that you felt able to view a range of homes, revisit those you liked, and leave to reflect at your own pace.

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Rated 5 out of 5 stars

Very professional

Very professional, all went very smoothly. Plenty of up front information supplied and excellent communication from the agent.

February 10, 2026
Unprompted review
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Reply from Regency Living

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that you found the process professional and that everything went smoothly. Providing clear upfront information and maintaining excellent communication are priorities for us, so it’s great to know this was reflected in your experience.

We truly appreciate your feedback and your support.

Rated 5 out of 5 stars

Regency Court. Newton Abbot

Its early days yet, I've only just started moving in , but Sue and Martin have been fantastic, really helpful and understanding. Sure I will like living here

February 9, 2026
Unprompted review
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Reply from Regency Living

Thank you for your lovely review and welcome to Regency Court!

We’re so pleased to hear that Sue and Martin have been fantastic, helpful and understanding as you begin settling into your new home. Moving can be a big step, so it’s great to know you’ve felt supported during these early days.

We’re confident you’ll enjoy living at Regency Court and wish you every happiness in your new home. If there’s anything you need as you continue moving in, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Dolbeare

Sue from Dolbeare has been fanatastic. So, so helpful, caring and friendly. Nothing is too much, answers all of your question, provides info and help. Sue ensures your experince is smooth and hassle free. Sue ensures all goes well. Such a wonderful person to deal with. Thank you.

January 31, 2026
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear how positive your experience has been with Sue at Dolbeare. She truly cares about supporting our residents, and it’s fantastic to know that her helpful, friendly, and attentive approach made your experience smooth and hassle-free.

Your kind words mean a great deal, and we’ll be sure to pass your thanks on to Sue. We’re very grateful for your feedback.

Rated 5 out of 5 stars

Moving into 11 Ash Tree Close, Silver Mists

Having just moved in to 11 Ash Tree Close at Silver Mists I have to commend Aiden Carter for the excellent level of service provided from first meeting through to purchase.

He has been very courteous and helpful throughout this time and is a consummate professional.

I really appreciate the help and support he has provided at all times.

January 29, 2026
Unprompted review
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Reply from Regency Living

Thank you very much for your thoughtful review, and congratulations on your move to Silver Mists.

We’re delighted to hear that Aiden provided such an excellent level of service from your first meeting through to completion. His courteous, professional, and supportive approach is exactly what we aim to deliver, so it’s wonderful to know your experience reflected that.

We truly appreciate your kind words and will ensure your feedback is shared with Aiden. We wish you every happiness in your new home at Silver Mists.

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Rated 5 out of 5 stars

Aiden Carter and Robin Hildreth

Aiden Carter
May I take this chance to thank Aiden for how Professional,Polite,friendly he has been
He was very understanding about our requirements
he is very knowledgeable having spent a lot of time with him we feel we have become friends thank you Aiden for going the extra mile we love our new home

May I also take the chance to the Robin the Site manager for all the help he afforded us he to is a a wonderful person and is knowledgeable

TO THE MANAGERMENT OF Regency living you have two excellent members of staff AIDEN AND ROBIN at Regency heights how ever having not met all the other staff we are sure they are excellent at their duties aswell

January 19, 2026
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to leave such a thoughtful and generous review.

We’re absolutely delighted to hear about your positive experience with Aiden and Robin. Aiden will be thrilled to know that his professionalism, friendliness, and dedication made such a meaningful impact during your journey, and that he was able to go the extra mile to help you feel truly at home. Likewise, Robin’s knowledge and support on site are qualities we value greatly, and your kind words will mean a lot to him.

At Regency Living, we take great pride in our team, and feedback like yours reinforces everything we strive for. We’ll be sure to pass on your compliments to both Aiden and Robin, as well as the wider team at Regency Heights.

Wishing you many happy years in your beautiful new home, and thank you again for choosing Regency Living.

Rated 5 out of 5 stars

A daunting experience made easy with…

A daunting experience made easy with the lovely Lisa ,not pushy very professional. We had viewed another site and the sales rep was rubbish no info ,lisa gave me the confidence to say what I liked and didnt ,time was of no importance she waited while i looked in every cupboard and room 100s of times left knowing what we wanted a superb experience.

January 21, 2026
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to share your experience. We’re delighted to hear that Lisa made the process feel easy and comfortable for you. Taking the time to listen, never rushing, and making sure you felt confident to say what you did and didn’t like is exactly the experience we aim to provide.

It’s great to know you left feeling clear and confident about what you wanted — that’s what really matters.

Thank you again for your lovely feedback, and we wish you all the best moving forward.

Rated 5 out of 5 stars

After long journey

After long journey, we are eventually here at Rochester Court Bere Regis. What an amazing place we have moved to views of the countryside no noise or light pollution and very happy with our new majestic Park Home bit of a shock downsizing from a 3 bedroom house but it well worth it. The team on site have been excellent Aiden Carter has been on the ball any problems no matter how small sorted . That’s what I call first class customer service.
So a big Thanks to Aiden for all his help to date

December 12, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to share your experience. We’re delighted to hear that you’ve settled into Rochester Court, and are enjoying the beautiful countryside views and peaceful surroundings.

Downsizing is a big step, so it’s wonderful to know that your new Majestic Park Home has made that transition worthwhile. We’re especially pleased to hear your kind words about the on-site team, and we’ll be sure to pass your feedback on to Aiden. Providing first-class customer service and support, no matter how small the issue, is exactly what we strive for.

Thank you again for your review, and we wish you many happy years in your new home.

Rated 5 out of 5 stars

We have just completed on our new home…

We have just completed on our new home and the purchase and move couldn't have gone better thanks to Aiden and the rest of the team who worked well with us to get us over the line and in before Christmas, never was a hurdle to high for them along the process. Thank you all, merry Xmas.

December 14, 2025
Unprompted review
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Reply from Regency Living

Thank you for your lovely review and congratulations on completing on your new home

We’re so pleased to hear that the purchase and move went smoothly and that Aiden and the wider team were able to support you every step of the way — especially in getting everything completed in time for Christmas. It’s great to know that no hurdle felt too high along the process, as that’s exactly the experience we aim to provide.

Wishing you a very happy Christmas and many wonderful years in your new home.

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Rated 5 out of 5 stars

Easier than we could have hoped for.

We've just collected the keys for our forever home, and couldn't be happier. The park is lovely, really tidy and looks well cared for. Our home is beautiful and the furniture that came with it is all lovely and good quality. Tracey was amazing and made the whole process far easier tian we expected. She was friendly, have is all the info we needed and went above and beyond to make this happen. Definitely the best decision we've made this year.

December 6, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for your wonderful review and for choosing us for your forever home. We’re delighted to hear that you’re so happy with your new home and that you’re enjoying the park and its surroundings. It’s great to know the quality of the home and furnishings met your expectations.

We’re especially pleased to hear that Tracey made the process smooth and enjoyable for you — she will be thrilled with your kind words. We pride ourselves on providing friendly, helpful support throughout the journey, and it’s lovely to know this made a difference.

Wishing you many happy years ahead in your new home, and thank you again for your trust and recommendation.

Rated 5 out of 5 stars

We came several times and Tracey was…

We came several times and Tracey was great showing us different homes and always at end of phone when we had a question.Even took photos of the home we really liked for me to see.Shes been great all way through and communicating with us.Always kind and caring to our questions and concerns.

September 26, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to share your experience. We’re delighted to hear that Tracey was able to support you throughout your visits and answer all your questions along the way. It’s wonderful to know her updates, photos, and communication helped make the process easier and more enjoyable for you.

Tracey takes great pride in providing a warm, caring, and attentive service, so she will be thrilled to read your lovely comments. We truly appreciate your feedback and are so pleased that your journey with us has been such a positive one.

Thank you again, and we wish you every happiness in your new home.

Rated 4 out of 5 stars

Firstly thank you to Tracey from…

Firstly thank you to Tracey from widemouth bay. First class service, calm and helpful .
After many days of research and working out the pros and cons, and at one point pulling out of selling a home and buying a park home property.

We finally went through with it to completion. I would say it works as final move as there are rules on 10% selling and the property value will depreciate over time, unlike bricks and mortar.
However the style and luxury out ways the negatives for our circumstance. Selling our property with Regency and spring was easier than private selling in a chain with no solicitor or estate agent fees after final offer.
Moving is also a positive being allowed 14days to clean and vacate our old house after completion.

Conclusion make sure this works for you and your budget. Research Research

November 28, 2025
Unprompted review
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Reply from Regency Living

Thank you for taking the time to share such a thoughtful and balanced review. We’re delighted to hear that Tracey at Meadowlands provided you with first-class service throughout your journey — her calm, helpful approach is something she takes great pride in, and she will be thrilled to read your kind words.

We appreciate the careful research and consideration you put into making this important decision, and we’re pleased that the process — including selling your previous property with Regency and Spring — was smooth and stress-free for you. It’s great to hear that the style, comfort, and luxury of your new home have made the move feel right for your circumstances.

We also value your honest reflections about the differences between traditional property ownership and park home living, as well as the practical tips you’ve shared for others considering the move.

Thank you again for choosing us and for offering such helpful insight. We hope you enjoy many happy years in your new home.

Rated 5 out of 5 stars

Staff taking the time

We visited the Coventry show and were introduced to Lisa. Lisa spent ages chatting to us about the parks that were in the area we were looking for, she also explained about the systems available to us to help with selling our house and buying a park home. We are now settling in to our brand new Omar Anniversary and looking forward to starting our new way of life. None of this would of been possible without Lisa spending the time with us, so for this we are so very grateful, thank you Lisa.

November 27, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for your wonderful review. We’re delighted to hear that you met Lisa at the Coventry show and that she was able to guide you through the parks, the moving process, and all the options available. It’s fantastic to know that you’re now settling into your beautiful new Omar Anniversary home and beginning this exciting new chapter.

Lisa will be thrilled to hear your kind words. We’re truly grateful you took the time to share your experience, and we wish you many happy years in your new home.

Thank you again for choosing us. Enjoy your new way of life!

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Rated 5 out of 5 stars

I have lived on Tall Trees Park for…

I have lived on Tall Trees Park for sixteen years, we have been through some awful times under the last two owners who let the Park go to rack and ruin but thank goodness we have been taking over by Regency Living, they have spent thousands of pounds bring the Park up to a high standard. I personally had very bad subsidence and the whole of the back of my property had collapsed, not only have Regency repaired the problem to a very high standard but have also built my garden back to a very safe and smart area, the builders were polite and so very hard working. I would like to thank Andy and Martin for seeing the project through, last of all a huge thank you to our Park supervisor Szimi, she is approachable, helpful and professional, along with our committee she has managed to turn our Park around from a sad place to a happy place to live. I would certainly recommend retirement Park living to anyone, as long as they are very careful and choose a reputable company like Regency Living.

November 14, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for taking the time to share your experience. Hearing from long-standing residents like yourself means a great deal to us.

We are truly pleased that the improvements carried out at Tall Trees Park have had such a positive impact on your home and your day-to-day living. Your kind words about the repair work, the quality of the build, and the professionalism of the team—especially Andy, Martin, and our Park Supervisor, Szimi—are deeply appreciated. We will be sure to pass your gratitude on to them.

It is encouraging to know that the efforts to restore and enhance the Park have helped make it a happier and more welcoming place to live. Creating a safe, comfortable, and well-maintained environment for our residents is at the heart of what we strive to do, and feedback like yours reaffirms that commitment.

Thank you again for your support and your recommendation. We are delighted to have you as part of the Tall Trees Park community.

Rated 5 out of 5 stars

Tracey O’brian at Meadowland Court

Tracey at Meadowlands Court was so helpful and answered all of our questions. Nothing too much trouble . Explained everything and showed us around 3 homes . Tracey as kept in touch all the way through our purchase and is always available when we had more questions 👍 Brilliant

September 8, 2025
Unprompted review
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Reply from Regency Living

Thank you so much for your wonderful review! We’re delighted to hear that Tracey provided such helpful and attentive support throughout your journey. It’s great to know she made the process smooth and enjoyable, and that you felt well-informed every step of the way. Wishing you every happiness in your new home!

Rated 5 out of 5 stars

Extremely happy with the service from…

Extremely happy with the service from Tracy O'Brien very courteous, very helpful, and informative.she left no stone unturned. If I was the mark out at 10 I would say 11 lol🙂🙂

October 21, 2025
Unprompted review
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Reply from Regency Living

Thank you very much for your kind feedback. We are delighted to hear that Tracey O’Brien provided such courteous, helpful, and thorough service throughout your experience.

Rated 5 out of 5 stars

Dolbeare Court

Recently purchased our new park home, special thanks to Sue Evans who explained the process and helped at every step of the way, with all of our questions.
We have settled in well and are looking forward to our new life here.

October 21, 2025
Unprompted review
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Reply from Regency Living

Thank you for taking the time to share your kind feedback. We are delighted to hear that your purchasing experience was such a positive one and that Sue Evans provided clear guidance and support throughout the process. It’s wonderful to know you have settled in well, and we wish you every happiness in your new park home and the exciting chapter ahead.

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Rated 5 out of 5 stars

We are moving into our new park…

We are moving into our new park bungalow in Reculver soon and have been dealing with Lisa Scales throughout.
Lisa is a credit to your company. She has responded quickly to our many emails and questions.
Her Customer service is superb.
Any issues we have had have been dealt with and resolved very quickly.
It has been a pleasure working with Lisa and we are very excited to be moving in to Reculver soon.

October 20, 2025
Unprompted review
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Reply from Regency Living

Thank you for your wonderful feedback. We are delighted to hear that your experience with Lisa Scales has been so positive. It’s great to know she provided such prompt, professional, and attentive support throughout your purchase. We truly appreciate your kind words. Wishing you every happiness as you move into your new park home at Reculver.

Rated 5 out of 5 stars

Rob and Wendy

Just a few words about our experience purchasing a new property at Blue Dolphin Reculver Lane. Lisa Scales is a credit to your company. Everything was explained to us from the beginning and nothing was too much trouble for her. We both asked her lots of question's about our purchase and also the park. Lisa kept us informed from start to finish, we are very pleased with our purchase.

October 15, 2025
Unprompted review
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Reply from Regency Living

Thank you for sharing your experience. We are delighted to hear that Lisa Scales provided such clear guidance and support throughout your purchase at Blue Dolphin, Reculver Lane. It’s wonderful to know that she kept you well informed and made the process smooth and straightforward. Your kind words are greatly appreciated. We wish you many happy years in your new home.

Rated 5 out of 5 stars

Moving home

David was very helpful throughout the whole process and reassured me that people were there to help ongoing

October 13, 2025
Unprompted review
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Reply from Regency Living

Thank you for your kind feedback. We are very pleased to hear that David provided helpful guidance and reassurance throughout your purchase. It’s wonderful to know you felt supported every step of the way.

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