Registeredofficegroup Reviews 60

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Swift service set up and delivery. Good value for an annual subscription however does incur additional fees for scanning mail etc which should be included. Read terms to ensure clarity of what your s... See more

Rated 5 out of 5 stars

Very simple process of setting up the legal requirements of a Ltd Co, an excellent choice of facilities from which to select. Registered Office Group made setting everything up simple, quick, p... See more

Rated 5 out of 5 stars

My new business address was affordable and very quick and easy to purchase. I was unsure of how soon I could use the address so called customer service. The lady I spoke to was extremely helpful. She... See more

Rated 1 out of 5 stars

I encountered a minor issue, but my email hasn't received any response. I'm feeling uncertain and anxious in this situation. The financial loss isn't significant, but it has left me with a rather nega... See more

Company details

  1. Virtual Office Rental

Written by the company

The Registered Office Group provide Registered Office and Business Mail Address Services for Companies and Businesses Worldwide. We also provide Private Mail Address services to individuals worldwide. We can receive all types of business and private mail and small parcels and forward this world-wide. We forward mail by Mail Scan & Email; by Post and by Courier With services starting at just £19 per year, we offer incredible value for money.


Contact info

4.2

Great

TrustScore 4 out of 5

60 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Poor business ethics, be careful!

I, an Individual, literally paid for a ONE YEAR business address to register a business but changed mind like under an hour and immediately emailed to cancel! I paid £26.40 mind you for a whole year of business address service! And cancelled just under an hour, and then they refund £1.40 and claimed £25 is an administration cost? What exactly did they administer??? I cancelled literally under an Hour and didn’t even do nothing with their service! Didn’t even register the business not to talk of using it! The address is public so it’s not like a digital product that gets exposed after purchased! I cannot even use it because what about my posts?? Obviously!

And of course it costs the same to “create an account”, etc as to give a whole one year address service, what a pricing! Which makes me wonder, are they doing that whole one year address service for free? Since it costs about the same to cancel within an hour and not use the service as to use it for a whole year. Hmm! Very poor business ethics from this business! Imagine “refunding” £1.40 out of £26.40 and calling it a refund? What a joke, you should’ve kept that actually.

Also, please note that this URL is operated by Ghost Mail Ltd as stated on their website and all the correspondence with them was with a ghostmail.co.uk email and a ghostmail.london email as I was directed by the number on this website.

January 19, 2026
Unprompted review
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Rated 4 out of 5 stars

Swift Service

Swift service set up and delivery. Good value for an annual subscription however does incur additional fees for scanning mail etc which should be included. Read terms to ensure clarity of what your subscribing to.
Overall, we would use these agents again.

September 22, 2025
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Rated 1 out of 5 stars

Pls check mail and support me

I encountered a minor issue, but my email hasn't received any response. I'm feeling uncertain and anxious in this situation. The financial loss isn't significant, but it has left me with a rather negative experience. Waiting indefinitely is really unpleasant. I wish they had an automated email to confirm they've received my report.

August 16, 2025
Unprompted review
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