Registry Australia Reviews 1,401

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of the processes, often describing them as straightforward and quick. The service provided is consistently praised for being fantastic, efficient, and reliable, with many appreciating the prompt support received. Reviewers also commend the staff for their helpfulness, patience, and efficiency, making interactions pleasant and resolving inquiries quickly. The website is often described as easy to navigate, informative, and well-designed, contributing to a smooth user experience. However, some people mentioned issues with payment, noting that they received notices that appeared to be official invoices but were actually requests for services they did not need or want. A few other people also felt that the website was difficult to navigate and confusing, with one reviewer expressing strong concerns about its legitimacy. Additionally, some customers reported that the system was glitchy or that the website's bot was unhelpful, leading to difficulties in getting support.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Website

Customers had ambiguous experiences with the website, with some praising its ease of use for domain... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and prompt,... See more

Staff

People report positive experiences with staff, highlighting their prompt service and efficiency in helping... See more

Payment

Users describe negative interactions with payment, often feeling tricked by notices that resemble official... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's pretty straightforward, you just pay! I plan to contact Registry to see what the Domain means. I'm new to all this

Rated 5 out of 5 stars

The service was fantastic! Bria was extremely helpful, patient and efficient. My enquiry was solved within minutes with follow up emails to confirm what we had discussed. Thank you Bria.

Rated 5 out of 5 stars

Private Company posing as ASIC Did you receive an official looking letter about renewing your business details? No need to pay REGISTRY AUSTRALIA PTY LTD, just pay ASIC directly and don't deal... See more


Company details

  1. Business to Business Service
  2. Business Administration Service
  3. Company Registry
  4. Registration Office
  5. Registry Office
  6. Web Hosting Company

Written by the company

Registry Australia is a corporate services provider that facilitates business name registration & renewal services for Australian companies and businesses. Developed for convenience and ease, the registry platform allows you to register and maintain all of your business registrations in one place. Our innovative system seamlessly integrates with many government services to simplify the registration process and making it faster and more reliable while being completely centrally managed.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM! Letter in the mail says renewal fee $495 but it is not a renewal, it is a scam to get your company to part with $495 for nothing. ASIC business name renewal is $45 per year

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Registry Australia (RA) is my go-to org…

Registry Australia (RA) is my go-to org for all things Internet. I registered my first domain name and business name through them in February 2001. Today I have just completed a rebranding with significant changes in my business direction. Their web site has shown me a template on how my new web site can be constructed: clear, straight forward, simple and effective. My only regret is I didn't need to talk to the back-room professionals to thank them for fabulous support given to me in the past! To conclude: over the 25 years, I have been working with RA, I trust and respect them. Ben B

April 1, 2026

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

It's a scam

It's a scam - their whole business model is tricking people into thinking it's an ASIC requirement to pay them money to renew a business registration, which is a lie.

March 26, 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

registry.com.au is a scam business

registry.com.au is a scam site that attempts to fool people into thinking that they are receiving a letter from ASIC.
The unsolicited invoices that this dodgy business routinely sends out to anyone with a registered business name, aim to make the receiver think that the letter is from the Australian Business Register, which is the official Australian Government site to register your business name with.

The actual cost to register a business name is $45 for 1 year or $104 for 3 years.

If you choose to pay the invoice that is sent to you by registry.com.au you have no way of guaranteeing that your business name is registered, and they charge $99 for 1 year or $189 for 3 years.

To renew your business name, go to the asic government website instead.

It's cheaper and reliable.

I received one of these scam letters last year, about 6 months before my business name was due for renewal. My brother-in-law received one a couple of days ago.

February 18, 2026
Unprompted review

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