REGN Reviews 

310
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of eco-friendly products, noting their high quality and effectiveness across various categories. Many appreciate the competitive pricing and excellent value for money, making sustainable choices accessible. People also highlight the prompt delivery service and well-packaged orders, contributing to a smooth and convenient purchasing experience. However, some customers also noted specific issues with certain products. A few people found that dishwasher products, such as leaves or tablets, did not clean effectively, leaving residue or stains. Additionally, some reviewers were not happy with the scent booster beads, mentioning they were expensive, required large amounts for effect, or did not dissolve properly.

What people talk about most

Product

Customers had positive experiences with product, praising the great variety, quality, and reasonable pricing... See more

Quality

Reviewers highlight positive aspects of quality, with many praising products like laundry sheets for cleaning... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and quick... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the good... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good, reasonable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product, good price. DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, wh... See more

Company replied

Rated 4 out of 5 stars

No turning back now! I started with laundry sheets, then cleaning products and I’ve now ventured into toiletries. I wanted to use more planet friendly products and reduce the amount of plastic packagi... See more

Rated 4 out of 5 stars

I use REGN most of the time now and I’m really glad to have discovered it. I’d reached a point where I was just really conscious of how much plastic I was throwing away and how much the products I was... See more

Rated 5 out of 5 stars

Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... See more


Company details

  1. Health and Beauty Shop

Written by the company

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contact info

4.1

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(310)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

So glad I found this company

I discovered Regn recently and was delighted when they had the product in stock that I'd been looking for !
Delivery time was outstanding and my item arrived really well packaged too!
Many thanks to all at Regn - I'll be ordering from you guys again !

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of money

The 1 star is for how beautiful it looks but apart from that it’s terrible. It just doesn’t work. I’ve tried all angles, watched many videos on how to use it, even took it apart and turned the blade around incase I’d done it wrong. Will be going back to my trusty disposable razor.

July 13, 2024
Unprompted review
REGN logo

Reply from REGN

Thank you for your feedback regarding our reusable safety razor. We're sorry to hear about the issues you've experienced.

We noticed you haven't reached out to our customer service team about this matter. Our team is always here to help and ensure you have the best experience with our products.

It's possible that the head of the razor has been attached incorrectly. This is a common mistake, and often it can be resolved by ensuring that the lips on the head point down towards the handle.

If you need further assistance, please do not hesitate to contact us. We're more than happy to guide you through the process to ensure everything is working as it should.

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Rated 1 out of 5 stars

The razor was an ad which described it…

The razor was an ad which described it as brilliant, no bumps, no ingrowns and not able to cut you, well this is all a lie and won't purchase it again!!

May 20, 2024
Unprompted review
REGN logo

Reply from REGN

Thank you for taking the time to share your feedback. At re:gn, we take all customer reviews seriously as they help us improve our products and services.

We are pleased to hear that our razors have generally received excellent reviews. However, we understand your concerns and apologise for any inconvenience you have experienced. Our razors are indeed extremely sharp and designed differently from typical razors, which means they may require a period of adjustment to achieve the best results.

We strive to provide clear and accurate information about our products, and we regret if the advertisement led to any misunderstandings. While many of our customers have found that our razors help reduce bumps and ingrown hairs, we acknowledge that individual experiences can vary.


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Rated 5 out of 5 stars

Great products

Great products
I love the Laundry sheets, so easy no measuring just pop the straight in the machine. I also use the Bamboo face clothes, these are so beautifully soft and absorbent.
Everything is delivered quickly and well packaged. I can definitely recommend this company’s products.

April 23, 2024
Unprompted review
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Rated 2 out of 5 stars

Left me with bad cuts

I decided I would give this razor a go, as it seemed a better alternative to normal razors. It is meant to leave you with really smooth skin but has cut me we worse than normal razors, even with being gentle on the skin as I’d never used it before.disappointing as i know something like this this is a great investment especially for the environment

July 16, 2024
Unprompted review
REGN logo

Reply from REGN

Thank you for sharing your experience with our re:gn
safety reusable razor. We appreciate your commitment to finding environmentally friendly alternatives and are sorry to hear that your experience did not meet your expectations.

Our razors are designed to provide a smooth shaving experience while being kind to the environment. However, we understand that they are quite different from traditional razors and can take some getting used to. We recommend starting with a very gentle approach and allowing some time to adjust to the new technique.

We genuinely believe in the potential of our razors to be a great investment for both personal care and the environment, and we want to ensure you have a positive experience.

Rated 5 out of 5 stars

Just wonderful!

I have purchased a range of products from Regn so far, from period items to bathroom cleaning products and kitchen eco tools. All of them are great and will definitely purchase again from this company. I am happy to have found a serious, local option to environment friendly products. Shipments are always quick and well packed, well done!

July 6, 2024
Unprompted review
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Rated 5 out of 5 stars

This is my new favourite scent booster

This is my new favourite scent booster. I bought a variety of scents and they are all wonderful! So far, they’ve all washed out well in cold wash, which is not always the case for Lenore or other big brands. The base of Regn is cornstarch, so I love knowing that. I will continue to buy these boosters!

July 17, 2024
Unprompted review

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