REGN Reviews 304

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers had a great experience with this company. Customers are highly impressed with the quality and effectiveness of the products, especially the laundry sheets and various eco-friendly items, which are often praised for their pleasant scents and ability to clean effectively. People appreciate the competitive pricing and the wide range of sustainable goods available, making it easy to find planet-friendly alternatives for household and personal care. Reviewers also frequently highlight the quick delivery and excellent packaging, noting the commitment to plastic-free solutions. However, some customers experienced issues with certain products, such as dishwasher sheets leaving stains and residue, or some items arriving with an unpleasant chemical smell. There were also occasional concerns about product sizing, like bin bags not fitting standard bins, and discrepancies in product appearance or quality compared to website descriptions or previous orders.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the variety, value, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising products like laundry sheets, scent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good, sensible, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No turning back now! I started with laundry sheets, then cleaning products and I’ve now ventured into toiletries. I wanted to use more planet friendly products and reduce the amount of plastic packagi... See more

Rated 4 out of 5 stars

Good product, good price. DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, wh... See more

Company replied

Rated 5 out of 5 stars

First look as had an email saying they now sold some laundry sheets I'd bought before, however, I saw their own at a cheaper price so decided to try them and will not be going back as they are great.... See more

Company replied

Rated 5 out of 5 stars

Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... See more


Company details

  1. Health and Beauty Shop

Written by the company

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contact info

4.2

Great

TrustScore 4 out of 5

304 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Variety of Colours

Was very pleased that delivery was so prompt, I was expecting 6 various colours but was disappointed to find instead 3 green, 1 each of white, blue & yellow. No pink. The advert showed 6 different colours.

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

A breath of fresh air :)

Lovely eco friendly goods, quick delivery times and recyclable packaging. To me the company is a breath of fresh air. Thank you REGN :)

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend the product and the company

Delivery was quick and product well packaged.
I washed my cat's blankets using the fragrance free detergent sheets as normally she hates the smell when I wash them. She jumped on the blankets happily after using this product, plus the sheets worked well. I was not sure what to expect, not having used them in the past. Would definitely recommend them.

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I just received my first order from REGN for their reusable safety razor set with extra blades and soap, the quality of the products is 10/10 the razor handle is very high quality finish with good weight for easy use and the soap smells and works really well. The lack of plastic in the whole order is wonderful. I was missing a small part of my order, however Craig resolved the issue within a few hours amazing and efficient customer experience. I will happily continue to order products from REGN.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately quality is not as it used to be

This was my second order and I was very disappointed that the cloths weren't as big as they're supposed to be and the quality was sadly not at all as good as the first order that I received in January

June 4, 2025
Unprompted review
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Reply from REGN

Hi there,

Thank you for taking the time to leave your feedback. I’m really sorry to hear you’re disappointed with your latest order, especially after having a good experience the first time.

Our cloths haven’t changed in size or materials, so this isn’t what we’d expect either. Sometimes there can be a slight variation due to the manufacturing process, but I want you to be completely happy with your purchase. If you’d like, please drop me a message with your order details and I’ll be happy to look into this further for you.

Thanks again for your feedback—it really helps us make sure our products stay up to the standard you expect.

Rated 5 out of 5 stars

Good price lovely smelling product and…

Good price lovely smelling product and cleans well. What’s not to like?

June 30, 2025
Unprompted review
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Reply from REGN

Thank you so much for your lovely review! I’m really glad to hear you’re happy with the price, the scent, and how well the product cleans. If you ever have any questions or need anything else, just let me know.

Thanks again for your support!

Rated 5 out of 5 stars

Thanks for helping us to reduce our plastic pollution.

So impressed. Just had second order delivered and it smells divine. We order from companies that are plastic free to fight the plastic pollution. This is because even plastic that says it’s recyclable sadly doesn’t really get to be recycled with less than 10% of plastic getting a new life. Over 90% ends up being burnt as fuel after being sent to other counties adding to the climate change.
So we happened upon this company for our washing sheets and scent boosters. The best thing is not only do the products we choose come in cardboard packaging, the actual main posting box doesn’t even have plastic sticky tape on, just sticky paper tape. All recyclable and our consciences are clear.
One World 🌍

June 26, 2025
Unprompted review
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Reply from REGN

Thank you so much for your thoughtful review. It means a lot to us to hear from people who care about making a difference and understand why going plastic-free matters. We put a lot of thought into every part of our packaging, so it’s brilliant to know you noticed—even down to the tape!

We're really glad you're happy with your washing sheets and scent boosters, and that you’re enjoying the scents too. Thanks for supporting what we do and for doing your bit for the planet. If there’s ever anything you need, just let us know.

One world indeed! 🌍

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Rated 5 out of 5 stars

Eco friendly scent boosters

I was using another eco friendly scent booster but they became unavailable so I had a trawl of the internet and came across this website with a whole host of eco friendly products. Not only did I order all 4 packs of the scent booster but found some other products too. Ordering was easy and delivery was prompt. Loving the scent boosters, they smell fantastic and I get to use a different scent every wash! Will definitely purchase from REGN again

May 23, 2025
Unprompted review
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Reply from REGN

Thank you so much for taking the time to leave such a thoughtful review. We're really pleased to hear you enjoyed discovering our range and that the scent boosters are a hit! It’s great knowing you’re making the most of all four scents – that’s exactly how we hoped people would use them.
If you ever have any questions or need recommendations for your next order, just let us know. We appreciate your support and look forward to serving you again soon.

Thanks again for choosing re:gn!

Rated 5 out of 5 stars

Everything arrived on time and in good…

Everything arrived on time and in good packaging, no issues

May 25, 2025
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Reply from REGN

Thanks for your feedback. We’re glad your order arrived on time and everything was well packaged. If you have any questions or need help with anything in future, just let us know.
Appreciate you choosing re:gn!

Rated 5 out of 5 stars

great product and much easier

great product and much easier than hefting heavy laundry liquids around

June 5, 2025
Unprompted review
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Reply from REGN

Thanks for your review. We’re glad you’re finding our product so much easier to use than traditional laundry liquids. Making laundry simpler (and lighter) is exactly what we aim for.
Appreciate your support and for choosing re:gn!

Rated 4 out of 5 stars

I’ve only put 4 instead of 5

I’ve only put 4 instead of 5, because the package was way too large for 2 sponges. Apart from that they are just what I wanted. Thanks

May 25, 2025
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Reply from REGN

Thanks for your honest feedback. We’re sorry the packaging was larger than expected for just two sponges – we’re always looking to improve, so we appreciate you pointing it out. Glad to hear the sponges are what you wanted though.
Thanks for choosing re:gn, and if you have any other suggestions or need anything else, just let us know.

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Rated 5 out of 5 stars

Purum washing sheets

arrived quickly and clean really well. Will buy again in future.

May 12, 2025
Unprompted review
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Reply from REGN

Thanks for your review. Glad to hear your Purum washing sheets arrived quickly and are working well for you. We appreciate your support and look forward to having you shop with re:gn again in the future.

Rated 4 out of 5 stars

Metal razor

Brought a metal razor and i couldn’t get it to shave so i emailed for help it took a while for them to reply but they eventually did and helped me out. Works great!

May 20, 2025
Unprompted review
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Reply from REGN

We’re sorry to hear you’ve had a disappointing experience, but we want to clarify a few important points.

We have thoroughly checked our records and can confirm that we have not received any messages or contact attempts from you regarding this issue. If you had reached out, we would have responded promptly and helped troubleshoot the razor setup, as we do with all our customers.

Our metal razors are rigorously tested and used successfully by thousands of customers. In most cases where there’s a problem, it’s due to an incorrect setup, which is easily resolved with guidance. We're more than happy to assist you — please contact us directly via our support page or email so we can help you get this sorted.

We take pride in both our product quality and our customer service, and it’s important for us to address misinformation when it’s shared publicly.

Thank you,
The Re:gn Team

Rated 5 out of 5 stars

Sustainable products that work and are fairly priced.

Great products - the quality and selection. Prompt delivery. Easy to use website. I’m now a repeat customer and will keep coming back!

May 3, 2025
Unprompted review
REGN logo

Reply from REGN

Thanks very much for your kind words. We’re glad to hear you’re happy with the quality and range of our products, and that you found the website easy to use. It’s great to have you as a repeat customer—thanks for your continued support and for choosing re:gn!

Rated 5 out of 5 stars

Feel good cleaning!

Love that theres 0 plastic even in the parcel packaging. The washing machine tablets left the machine looking brand new and the tea strainer makes life so much easier, everything I ordered, bamboo travel cutlery set, sponges, is of a great quality, very happy with my order, thank you!

May 14, 2025
Unprompted review
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Reply from REGN

Thanks for your review. We’re really pleased you noticed the plastic-free packaging and that the products are working well for you. Great to hear the washing machine tablets and tea strainer are making a difference, and that you’re happy with everything you ordered.
Appreciate your support and thanks for choosing re:gn!

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Rated 5 out of 5 stars

just moving over to bamboo products…

just moving over to bamboo products now, these are so soft, will not go back to normal, these are great

May 7, 2025
Unprompted review
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Reply from REGN

Thanks for sharing your experience. Glad to hear you’re enjoying the switch to bamboo and finding them so soft. It means a lot to know you won’t be going back to the usual products.
Appreciate your support and for choosing re:gn!

Rated 5 out of 5 stars

All round great experience

Easy to order, great discount, eco packaging, delivered on time with care.

April 1, 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your feedback. We’re glad you had a smooth experience from ordering to delivery and that you appreciated the eco packaging and discount.
Thanks for choosing re:gn!

Rated 5 out of 5 stars

Fine thank you

Fine thank you , prob took longer to arrive , but no problem at all

April 22, 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your feedback. Sorry your order took a little longer to arrive, but glad it got to you in the end.
Appreciate your patience and thanks for choosing re:gn.

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