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Rated 5 out of 5 stars

Exemplary service from start to finish. Had to contact Luiza on customer services and she was excellent. Very clear and straight forward informative advice. Delivery was next day and I opted for 1... See more

Rated 5 out of 5 stars

Such helpful people, and not just the Regton crew. Even other Detectorist offered empirical advice. I could not fault the helpfulness and honesty towards products that was displayed. Marcus listened... See more

Company replied

Rated 1 out of 5 stars

I placed an order worth over £300 for a Nokta Simplex Ultra Beginner Pack through Regton’s website. The next day, I had to call them to find out it had been cancelled — there was no email, no ca... See more

Rated 5 out of 5 stars

Excellent all round. Their customer service and advice is spot on- open, honest and freely given. Online orders arrived next day via DPD as promised. collecting from their well stocked shop is a 5* ex... See more

Company details

  1. Hobby Store

Information provided by various external sources

Regton the largest metal detector shop in the UK with a wide selection of Hobby Metal Detectors & Metal Detecting Accessories & Used Metal Detectors


Contact info

3.8

Great

TrustScore 4 out of 5

146 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

An excellent company for all of your detecting needs

An excellent company for all of your detecting needs. They provide exceptional customer service and backup through their friendly, knowledgeable and helpful staff whether you visit their showroom, telephone them or go online. I have no hesitation in highly recommending Recton’s.

January 2, 2018
Unprompted review
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Reply from Regton

Very kind of you to review Brian, thank you

Rated 2 out of 5 stars

Not impressed.

Not posted on the day it was ordered,I had to email twice to get tracking information which I was told was DPD but tracking given took me to DHL site but was delivered by DPD in the end,I was told if I had given my mobile number at time of ordering I would of had an email off courier which I didn't get but I did enter my mobile number at time of order.Also as a first time customer i understand that I was entitled to a discount on my first purchase which I didn't get.I used an independent shop like Regton as I believe in supporting local shops....next time I will be using eBay !!.

January 1, 2018
Unprompted review
Regton logo

Reply from Regton

Hello Mr Bromage

Thank you for your review. I can see that you placed your order late afternoon on December 27th, Regton were closed over the Christmas period with all open days clearly stated on our website. We re-opened & despatched on 28th December & it was delivered 29th December. We are confused as to how your tracking number took you to a DHL site as we don’t use them, to track your parcel (if you don’t have a link) you have to go to DPD Local website & enter your tracking number, DPD cannot re-direct you to DHL, DPD records show you were sent a text message at 9.28am 29th December giving you a one-hour delivery window, We do not & have not had any special offers or discounts for first time buyers so I’m not sure why you thought you were entitled to one. In the meantime, I hope you are now enjoying your new detector, if you need any help or assistance please feel free to phone us.

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Rated 5 out of 5 stars

New MI-6 Pinpointer

Pinpointer arrived quickly and put to good use. Works a treat when linked to my Remote Control, so I get clear sound from the Pinpointer in my headphones while the sound from the coil is temporarily stopped - BRILLIANT!

December 23, 2017
Unprompted review
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Reply from Regton

yes, the MI-6 is a very good probe especially when linked to a Deus.

Rated 5 out of 5 stars

Region Metal Detectors.

Purchased two items recently i.e. ( Garret digging knife and Garret Pro Pointer 'll ) both excellent tools, speedy delivery and 5 star service all the way. Have now opened a account to make ordering easier and quicker. Excellent company to deal with and highly recommended.

December 21, 2017
Unprompted review
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Reply from Regton

Very kind of you Keith

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered online early hours Tuesday, delivered Thursday PM. Very competitive price for locator package ordered. Thank you.

December 16, 2017
Unprompted review
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Reply from Regton

Thank you Alex, we try & aim for next day delivery but I suspect the snow had a bearing on our normal service, thank you for your generous review, have a good Christmas

Rated 5 out of 5 stars

A perfect company to deal with

A perfect company to deal with. I visited the shop and purchased a Garrett 400i. They took the trouble - without being asked, to demonstrate it as I am a newbie. I was so pleased with the reception my wife and I got and the perfect service that when I got home ,I sent for two more items a Garrett Pro pointer and a sand bucket. Both arrived perfectly packed and I can only add that if you need advice before buying --ask them - you will get honest advice and no pushy salesmen they certainly have their act together.
This firm is the best find so far!
Well done

Maurice and Vivien Nunn
Northamptonshire

December 16, 2017
Unprompted review
Regton logo

Reply from Regton

Hi Maurice, coffee will be on next time, thank you for you in-depth review.

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Rated 5 out of 5 stars

Regtons one of Englands finest.

I go to Regtons for my detectors, equipment and sound advice when needed. I have always been satisfied with the service they provide.

December 16, 2017
Unprompted review
Regton logo

Reply from Regton

Thanks for the review David, have a good Christmas

Rated 5 out of 5 stars

New Purchaser

After much research chose Regtons to purchase my first detector. Found them to offer a quick; professional and knowledgeable service. The people there are interested not just in the product but also in providing advice that will give you the best start in the sport.
Good prices and fast delivery with a choice of discounts as well as the knowledge you are buying from a trusted dealer and that the products are the genuine article.
Would recommend and certainly use Regtons again. Thanks Regtons.
Len R.

December 16, 2017
Unprompted review
Regton logo

Reply from Regton

Thank you Len for a great review, look forward to hearing about any exciting finds you make, have a great Christmas

Rated 5 out of 5 stars

Regtons

Straightforward, honest and friendly.

December 16, 2017
Unprompted review
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Reply from Regton

Thank you JS for your positive review.

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Rated 5 out of 5 stars

Speedy service

Ordered late evening. Order acknowledged early next day. Delivered, well packed and as described, early the following day. What more can you ask for in customer service?

If I were to be picky, there is no option for depot collection/delivery to collection point, so you need to be home to accept delivery. However, I understand the need to prevent theft/fraud so it is the price we all have to pay for the dishonesty of a few.

Website is very informative.

December 16, 2017
Unprompted review
Regton logo

Reply from Regton

Thank you Alan, you are indeed correct regarding fraud, very sadly a reflection on current times, we are trying to work around this so that repeat or 'known' customers can have this restriction lifted, sadly the fraudsters also know about this, on a positive note though, thank you for your feedback & have a great Christmas.

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