Rehome Outlet (as seen on Dragons' Den) Reviews 975

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making every interaction pleasant. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial inquiries to delivery. Consumers are particularly impressed with the quality of the products and the careful delivery service, noting that items arrive well-wrapped and undamaged. However, some customers also noted issues with product quality upon arrival, mentioning damaged units, broken worktops, or missing parts. A few people reported that the dismantling and delivery teams were not always careful, leading to damage that required costly repairs.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and highly... See more

Product

Customers had positive experiences with product quality and condition. Many reviewers were delighted with... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the delivery teams... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the high quality of... See more

Based on these reviews

Rated 5 out of 5 stars

We viewed a used kitchen and found it exactly as described. We purchased an ex-display kitchen. Very pleased with it and all the Rehome staff. All questions answered (and we had a lot) as quickly a... See more

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Rated 5 out of 5 stars

I lived close enough to actually visit the display rather than work off pictures and my thought was "I don't know how they will be able to dismantle without damage". I can't praise the delivery guys... See more

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Rated 5 out of 5 stars

Really great service.We viewed two or three domestic kitchens on line before buying. We are keen recyclers and could not be more pleased with the kitchen we have eventually bought. Especially impresse... See more

Rated 5 out of 5 stars

Serg and his colleagues from Rehome did an amazing job transporting and unloading our large kitchen from its original owner's house. To have dismantled it so carefully, loaded it, braved London rush h... See more

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Rated 5 out of 5 stars

Great communication and service throughout the purchase process from Rehome. We bought a used kitchen bigger than needed for our kitchen so that we had configuration options. Items we didn't need we e... See more

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Rated 5 out of 5 stars

Excellent service, very helpful throughout, not pushy, helped organised my self pickup, most helpful when I couldn't make the day I'd suggested and rearranged without a problem. Very happy with our e... See more

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Rated 1 out of 5 stars

Buyers beware…. You only have 14 days to reject a kitchen which is not enough to fully inspect when in storage . you do not have any protection through your credit card as rehome are a broker and no d... See more

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Rated 1 out of 5 stars

Awful, awful experience to the point I have no option than to take this legally. We have received no funds despite our kitchen leaving our house eight weeks ago. We have repeated called the office, se... See more

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Rated 5 out of 5 stars

Excellent service and great to deal with. We were updating our 3 Kutchenhaus showrooms and had 14 displays to 'rehome' and sell. All of our kitchens sold and went to lovely new homes. Rehome took... See more

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Rated 5 out of 5 stars

Rehome is a great way to be environmentally conscious when remodelling your kitchen. They've really nailed the whole process. We were concerned about having to dismantle and collect a second hand kitc... See more

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Rated 5 out of 5 stars

We are over the moon to have discovered Rehome. We have found the kitchen of our dreams at a fifth of the price that we would have paid for one that we were being sold elsewhere. And it's better quali... See more

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Rated 5 out of 5 stars

Had to put a bit more leg work in than expected with disconnecting appliances and the kitchen was bought instantly so maybe the price could've been higher. Other than that the people at Rehome were ve... See more

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Rated 5 out of 5 stars

Purchasing a kitchen through Rehome was a good experience for us. We live in France so collecting and shipping a kitchen back to France has its problems. But the Rehome team gave assistance and guida... See more

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Rated 5 out of 5 stars

Rehome made all the deadlines enabling us to fit the new kitchen. Although after fees and dismantling we did not make very much money it was very gratifying to avoid scrapping a very well built kitch... See more

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Rated 5 out of 5 stars

My experience with Rehome has been smooth sailing from start to finish. All the staff involved in my purchase were kind and helpful, with Siobhan completing the transaction. The seller of the kitchen... See more

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Rated 5 out of 5 stars

I bought an ex display InToto kitchen a few years ago and it was such excellent quality and great value that I decided to go to rehome for a kitchen for a cottage I’m renovating. I”ve recently purchas... See more

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Rated 5 out of 5 stars

Rehome were on it from the start, with their information and guidance and had our kitchen sold with in weeks of it being put up on their website. The men who removed it were professional, quick and... See more

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Rated 5 out of 5 stars

First rate service and an innovative one at that. Not only did I end up cash positive their fees were cheaper than skipping the old kitchen. The team were very responsive and clearly knew the mar... See more

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Rated 5 out of 5 stars

Communication was great from start to finish. The kitchen/utility I ordered was dismantled, packed, transported and delivered with care by a friendly and experienced team. I got a high quality kitchen... See more

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Rated 5 out of 5 stars

The team that were here to dismantle the kitchen turned up on time, laid floor protection down, explained what they were going to do and how long it was going to take. Really cannot fault their approa... See more

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Rated 5 out of 5 stars

Very easy process.Once you have found your kitchen of choice you can make an offer that you are comfortable with which the company will put to the seller.If accepted the process is simple and the com... See more

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Rated 5 out of 5 stars

Honestly couldn’t be happier. We’ve got our dream kitchen for a tiny fraction of what it would’ve costed us. Customer service were brilliantly helpful, delivery team were incredible, and the kitchen... See more

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Rated 5 out of 5 stars

We found a kitchen we wanted to view and the team were responsive and easy to deal with the whole time! When we bought it they arranged delivery easily, made the whole experience easy and now we have... See more

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Rated 1 out of 5 stars

If I could give this company zero stars I would. I will write a more detailed review in the new year but I’d just like to share my experience to date. I bought a Bulthaup B2 kitchen from Rehome and up... See more

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Rated 5 out of 5 stars

I highly recommend ReHome for selling your kitchen. We had a flawless experience with them from start to end. They gave us an initial estimate then sent their photographer over to take pictures and... See more

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Rated 5 out of 5 stars

We have had the best experience with Rehome, from start to finish. We’ll definitely use them again The sales team, communication, delivery was brilliant and all on time. Can’t thank you enough... See more

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Rated 5 out of 5 stars

We had a fantastic experience using Rehome to sell our kitchen. From the marketing team, to the sales team through to the Sergio and his team doing a great job dismantling the kitchen. Great communi... See more

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Rated 5 out of 5 stars

I admit i was worried and dubious about buying a used kitchen online.... I was a fool, i have seen the light! The rehome kitchen i purchased fitted into my property perfectly ( I did do t... See more

Rated 5 out of 5 stars

Re home made the whole process easy with dismantling a kitchen we had purchased in London and delivered on time to us on the south coast exactly when they said, communication was amazing. Thank you... See more

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Rated 5 out of 5 stars

Good communication at each stage of the process aligned with clear instruction. Friendly and helpful professionals who were very open to any questions and clarified anything that I was not sure about... See more

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Rated 5 out of 5 stars

A smooth and well-managed process to view, buy and receive delivery of an amazing quality kitchen at a remarkably low price. All the trades who have come to work on this project have admired the way R... See more

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Rated 5 out of 5 stars

The booking process was simple and rehome were easy to contact throughout. Information was clear and the dismantling and storage on site was facilitated by a team of 4 from rehome who completed exped... See more

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Rated 5 out of 5 stars

Serg, Artem and Alex delivered our new kitchen today and we were so happy with the service provided. Serg walked us through how the process was going to happen, took a looks at the areas we where goin... See more

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Rated 5 out of 5 stars

The process was easy and the company were helpful throughout. We received an offer on our kitchen within the first couple of weeks. The dismantling team arrived on time and left everything ready for c... See more

Rated 5 out of 5 stars

We have listed a couple of our showroom displays with Rehome. We are delighted that these perfect condition, super high spec kitchens find new homes. The service we receive it excellent from the initi... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. Great communication and everything was timed to fit our needs. Our kitchen would have ended up in a skip but instead it has been recycled and we made a bit of m... See more

Rated 5 out of 5 stars

I am delighted with the service provided by the ReHome delivery team. The team were very careful with unloading the kitchen and stacking the units. There was a considerable volume and the team were... See more

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Rated 5 out of 5 stars

Bought a top quality kitchen at a very good price. Thank you to Matthew for negotiating the sale, Siobhan for all her admin support and the delivery drivers who carefully delivered everything to my fi... See more

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Rated 1 out of 5 stars

Beware using Rehome. The initial contact with the sales team was positive and I liked the idea of getting a quality kitchen second hand. I was told I could only pay via bank transfer which I wa... See more

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Rated 5 out of 5 stars

Really great service. I sold my kitchen through Rehome, we did have to reduce the price due to the urgency to remove the kitchen. They arranged the whole process and removal, corresponding every st... See more

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Rated 5 out of 5 stars

One phone call to start the process and hardly any other effort from me . My kitchen is now residing in someone else’s home and the money is in my bank account ! It doesn’t come better than that !! Th... See more

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Rated 5 out of 5 stars

It's great to be able to buy a kitchen that is either ex-display or good quality second hand. Our experience was excellent with both ReHome and the kitchen seller. We hope to have our kitchen ins... See more

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Rated 5 out of 5 stars

Rehome meant we now have a beautiful kitchen at the fraction of the cost. The whole process was so simple and went very smoothly. Well worth the dismantle and delivery fee as well. Cannot recommend i... See more

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Rated 5 out of 5 stars

Great service , answered all our queries quickly and all the quality worktops arrived intact which was a bonus , you take a chance but we were very pleased with the high quality of kitchen that we’ve... See more

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Rated 5 out of 5 stars

Absolutely superb company. Easy to deal with from start to finish. Great communication. Serg and his delivery team were incredible and took care of everything. Cant recommend Rehome enough 10/10

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Rated 5 out of 5 stars

Rehome were great right from the start. They helped me negotiate a good price and then kept me updated every step of the way. The process is easy. On the day, the team arrived exactly when they said t... See more

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Rated 5 out of 5 stars

Really pleased with the service we received from Rehome. When there were unforeseen issues with dismantling the kitchen we bought they were great at keeping us updated and flexible with their solution... See more

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Rated 5 out of 5 stars

From when I made the initial enquiry to receiving delivery the whole process was amazing! When I enquired in the first instance someone had called me within a matter of hours, we then discussed an off... See more

Rated 4 out of 5 stars

Pleased with the kitchen, which was as described and looks great in our kitchen extension. We saved £1000s by buying second hand. Sale and communication were good. We just had an issue with one oven... See more

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Rated 4 out of 5 stars

Very good and helpful at start. Assessment of our very much loved kitchen all went smoothly as did process of marketing. A little bit of lost communication in the middle as I think Rehome were a littl... See more

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Rated 5 out of 5 stars

Incredible customer service they were constantly checking for everything was good even after we’d had the delivery of the kitchen and when we had a piece missing, they were straight on it and sourced... See more

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Rated 5 out of 5 stars

Fantastic service! This was our second purchase from the company, as we needed units for our utility room, and they were absolutely perfect. All of the units were exactly as described on the websit... See more

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Company details

  1. Kitchen Supply Store
  2. Bathroom Supply Store
  3. Furniture Store
  4. Home Improvement Store
  5. Kitchen Furniture Store
  6. Kitchen Remodeler

About Rehome Outlet (as seen on Dragons' Den)

Written by the company

Rehome

The Kitchen, Bedroom, Bathroom outlet

The UKs Leading Marketplace for Buying and Selling Used and Ex-display Kitchens

Rehome makes buying and selling pre-loved and used kitchens, bedrooms, and bathrooms safe, simple, and sustainable. As the UK’s leading marketplace for pre-owned kitchens, we combine expert verification with rigorous quality checks, giving our customers peace of mind while saving money. We sell kitchens, bedrooms and bathrooms, either used (pre-owned) or ex-display from premium homes and showrooms across the UK, including London, South East England, South West England, West Midlands, East Midlands, Yorkshire, North East England, North West England, Wales and Scotland. All used kitchens listed on Rehome are carefully inspected and verified by our trained team, reducing the risks typically associated with purchasing pre-loved interiors. We also ensure that all sellers are verified, so you can buy or sell with confidence. Our approval process guarantees that every kitchen, bedroom, or bathroom we list meets high standards of safety and quality. Choosing pre-loved with Rehome offers significant cost savings compared to buying new (up to 80% off high street prices for well known brands), while also supporting a more sustainable approach to home renovation. We are proud to be BCorp certified, a recipient of the Queen’s Award for Sustainability, and a Which? Trusted Trader for professional dismantling services, demonstrating our commitment to ethical, responsible, and trustworthy practices. Our award winning business has become a trusted authority in the pre-owned interiors market. We make it safer and easier to buy and sell used kitchens, bedrooms, and bathrooms, helping homeowners and sellers alike benefit from quality items without the risks often associated with second-hand purchases. Whether you’re looking to upgrade your home or sell pre-loved interiors, Rehome provides a reliable, verified marketplace where sustainability, savings, and trust go hand-in-hand. Showrooms across the UK regularly update their ex-displays to keep up with the latest trends, which means that perfectly good ex-display kitchens and bathrooms are often replaced long before they’re worn out. Rehome makes it simple to buy from premier showrooms around the UK; Tom Howley, Martin Moore, Magnet, Nobilia, Neptune, Humphrey Munson, Clive Christian, Harvey Jones, Bulthaup, SieMatic and Smallbone to name a few Now we think you’d at least want to take a look at Rehome.

Visit Rehome

Contact info

Renovate Smarter

Buy quality kitchens, bedrooms, bathrooms up to 80% off

4.8

Excellent

TrustScore 5 out of 5

975 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic service and great kitchen for a fraction of the price of new!

We recently purchased a pre-loved kitchen from Rehome, and I can’t recommend them enough. From start to finish, their service was excellent. Communication was spot-on right from the first contact. We arranged a viewing, which was straightforward, and once we decided to go for it, Rehome kept us in the loop every step of the way. The removal and installation process was flawless—they shared videos and photos of the whole journey, from taking it out to bringing it into our new home. Now it’s installed perfectly, and we couldn’t be happier. I’d definitely use them again!

February 1, 2026
Rated 5 out of 5 stars

Arrived as planned

Arrived as planned; dismantled the kitchen carefully; overcame a few obstacles without fuss and cleared up afterwards.

April 8, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi John, thank you for taking the time to leave us this great review. It is fair to say that most kitchen dismantles are challenging - they have been designed to go in, not come out! This is why we always recommend our own in-house team who dismantle kitchens all day, every day. I am delighted there was minimum disruption in your home and everywhere was clean and tidy when they left. This is how it should be. Again, thank you for the review, they are very valuable to us. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Highly Recommended

We viewed a used kitchen and found it exactly as described. We purchased an ex-display kitchen. Very pleased with it and all the Rehome staff. All questions answered (and we had a lot) as quickly as possible and on delivery day the team were excellent- polite, careful and patient with us. Highly recommend them.

March 23, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Ah Lisa, we love talking kitchens, and tbh buying one is a big deal, so questions (even lots of them) aren't a problem. We really appreciate you leaving this great review for the teams you worked with. I am genuinely delighted you have the kitchen of your dreams... its why we do this! Do let us see images after you have completed your install too... send to info@rehome.co.uk. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

You're in good hands.

I lived close enough to actually visit the display rather than work off pictures and my thought was "I don't know how they will be able to dismantle without damage".
I can't praise the delivery guys enough. When it was delivered it was well wrapped and secured, carried quickly but carefully into my garage and every piece was perfect. All the granite worktops and splashbacks were undamaged and every screw, bracket and filler piece was bagged up and delivered.
Dealing with the office staff online was equally professional and helpful and I would have no hesitation in recommending them to others.

March 31, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Mike, this is a great review, thank you so much for this. Its especially great because it clearly demonstrates the care and attention our team have at every point of the buying journey.. including every screw and bracket. I am delighted to read this, and will pass this on the team that removed and delivered your kitchen. Thanks again and do let us see images when you have completed your installation. Send to Info@rehome.co.uk. Warm regards and thanks Helen Lord, Rehome Founder

Rated 5 out of 5 stars

All the team at Rehome are very…

All the team at Rehome are very helpful, professional and friendly. They kept us informed throughout the whole process. This is our second purchase with them and we are once again delighted!

March 25, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Welcome back Caroline! We are delighted to hear you have had another positive experience with Rehome. Consistency is key for us, and that every seller and buyer have the same experience with us, so it's great to hear this from you. Good luck with your renovations, and if you have the time, do send us some images, we love to share what our customers have achieved. (info@rehome.co.uk) Have a great Easter Break. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

My experience with Rehome has been easy and stress free

My experience with Rehome has been smooth sailing from start to finish. All the staff involved in my purchase were kind and helpful, with Siobhan completing the transaction. The seller of the kitchen was also super lovely.

March 23, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Katherine, just saw this drop into the inbox, so a speedy reply! This is such a lovely review, thank you so much. It's always extra special when you mention the people behind Rehome, a lot of whom have been with us for many years. We all love this business and how much it helps people just like us. It's a feel good every day! Thank you again, and enjoy your new kitchen. If you do have the opportunity to send us some images, this would be fab. Info@rehome.co.uk. Enjoy and thank you again. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

If you’re in a rush, the service is expensive but great!

Very expensive, however if you’re after a quick and very easy sale Rehome is fantastic.

March 24, 2026
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Luci, thank you for your review. I did take a moment to reflect before I responded as I completely understand your point on pricing if you have never used a service like ours before and wanted to offer an explanation. Our costs reflect the level of service we provide, as we're the only on-line re-seller who offer a completely supported service across the whole of the UK. Basically all you need to do is open the door and we do the rest. Rehome significantly reduces the leg work and risks associated with selling interiors privately. We also know that buyers are happier as they know our website only sells items that have been approved and verified by professionals. This is what makes a sale quick and easy and risk free for you! So all good. Thank you again for your honest review, its much appreciated. Warm Regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Super easy to deal with

We found a kitchen we wanted to view and the team were responsive and easy to deal with the whole time! When we bought it they arranged delivery easily, made the whole experience easy and now we have a lovely kitchen for a fraction of the cost.

December 12, 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

This is lovely Sarah, thank you so much for leaving us this review. Its much appreciated. We love the fact you are now able to enjoy the kitchen you want a fraction of the cost. If you would like to share some images when your project is complete we would love to see. Please send to info@rehome.co.uk. Enjoy! Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Mike, thank you for taking the time to leave your review, it's much appreciated. Not sure if you are a seller or a buyer, but you're a very happy customer and that will do for me! Thank you for choosing Rehome. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

5 stars

5 stars, the delivery team and customer service was really helpful and polite.

March 17, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Roberto, thank you for taking the time to leave your review. These really do help other customers, so it is great you have mentioned what stood out for you about our service. Thank you for choosing Rehome. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Exceptional service

Rehome were on it from the start, with their information and guidance and had our kitchen sold with in weeks of it being put up on their website.
The men who removed it were professional, quick and tidy…
There were no hitches to any part of the sale.
We could not be happier.

March 16, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Ah Carroll, I am over the moon to read this review. Thank you for taking the time to leave this for us. The team really care and are passionate about providing the best service possible. Buying a new kitchen is a stressful time, and adding selling the old one into the mix... Well, we know we need to be 'on it'! Again, your review is much appreciated and good luck with your project moving forward. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Brilliant service

Excellent service, very helpful throughout, not pushy, helped organised my self pickup, most helpful when I couldn't make the day I'd suggested and rearranged without a problem. Very happy with our ex display kitchen and wish Rehome the success they deserve.
Pete

March 13, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Peter, how kind of you! Did you see us on Dragons' Den? Probably the hardest thing we have ever done. Nobody can prepare you for it! I am delighted everything was sorted for you with regards to collection. Thank you for taking the time to leave us a review and such kind words... It's much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Rehome's prompt and clean removal of the old kitchen

Rehome made all the deadlines enabling us to fit the new kitchen. Although after fees and dismantling we did not make very much money it was very gratifying to avoid scrapping a very well built kitchen and finding a new home for it. The dismantling team were very careful and very speedy leaving very little mess.

February 23, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Graham, thank you for leaving a review for our selling service for pre-loved kitchens. As you have said, the most rewarding part of selling your pre-loved kitchen is the gratification of knowing it is going to another home to be enjoyed. Also consider, without this re-sale you still have to pay to remove the kitchen. Being able to recover some value rather than having to pay out for this is an amazing bonus too! I am delighted it worked well for you, and within your specific timelines - we aim for this every time! Good luck with your renovation and thank you again for the review. It's much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Lovely chandelier purchase

Lovely chandelier purchase, everything ran smoothly, great communication throughout, always checking out the rehome site for our next purchase!

February 28, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Mark, thank you for this, much appreciated! We look forward to hearing from you soon. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Fantastic service

Fantastic service! This was our second purchase from the company, as we needed units for our utility room, and they were absolutely perfect. All of the units were exactly as described on the website ! Beautiful quality and ideal for the space.
From ordering to delivery, the whole process was quick, easy, and very smooth. The delivery team were fantastic. Serg called ahead to let me know they had dismantled the kitchen and were on their way, and he was kind enough to reschedule the delivery by a few hours to work around my job commitments.
Serg and his team handled everything with great care when placing the items in the house, and they were extremely polite and professional.
Thank you, Serg, for accommodating the delivery schedule and to the whole team for another amazing purchase. I would happily recommend you all and will definitely be ordering again if I do another renovation project !

February 3, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Welcome back Rebecca, and thank you for another fantastic review. Rehome is addictive isn't it. When you know it is possible to save so much money, why would you go anywhere else! We look forward to seeing you again soon. Thank you for taking the time to leave this review too, its invaluable. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

They were excellent

They were excellent, no damage to any part of the kitchen worktops intact and splash backs. Couldn’t fault anything. Cheers Mike. Will be back.

March 10, 2026
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Mike, thank you for taking the time to leave us a review. Looks like everything went to plan, so I am delighted you are happy. We are always cautious with worktops as we don't know how much silicone has been used during the original install. Whilst we are experts in removal, and in most cases everything is fine, sometimes breaks do happen due to over use of silicone (the stuff used to stick the worktop to the cabinets). Thank you again for your kind words and we look forward to seeing you again soon. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very easy process

Very easy process , couldn’t recommend the collection and delivery ,absolutely faultless. Everything package well and arrived safely. Bought and delivered within a week. All customer services were super helpful .

March 10, 2026
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Nick... Thank you for leaving us such a brilliant review. We’re really pleased to hear that you found the whole process easy and that the collection and delivery were faultless. Our team works hard to make sure everything runs smoothly from purchase to delivery, so it’s great to know your kitchen arrived safely and well packaged.

One of the best parts of buying through Rehome is exactly what you’ve experienced, the chance to save a significant amount of money while also buying a higher-quality kitchen than you might otherwise consider. We love helping customers “buy better” by making beautiful pre-owned kitchens accessible.
Thank you as well for your kind words about our customer service team, there will be smiles all around this afternoon!

We hope you absolutely love your kitchen in its new home, and thank you for choosing a more sustainable way to buy. Warm regards and thanks Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Effortless Way to Sell a Used Kitchen

I had a really positive experience selling my used kitchen through ReHome. The whole process was incredibly effortless from start to finish. Their team handled everything, which took all the stress out of what I expected might be a complicated process.

Communication was clear throughout, and the team were always friendly and easy to deal with. In the end, I received a great contribution towards my new kitchen, which made the whole experience even more worthwhile.

If you’re replacing a kitchen and don’t want the hassle of trying to sell it yourself, I’d definitely recommend using ReHome. It was straightforward, well-managed, and a genuinely smooth experience.

March 9, 2026
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you so much leaving our team a fantastic review!

We’re delighted to hear that selling your kitchen through Rehome was an effortless experience from start to finish. Making the process simple and stress-free is exactly what our team works hard to achieve, so it’s wonderful to know that the clear communication and friendly support made a real difference for you.

It’s also great to hear that the sale contributed towards your new kitchen as that’s always a rewarding part of the process for sellers. Even more importantly, by choosing to resell your kitchen rather than sending it to waste, you’ve made a genuinely ethical and sustainable choice. Giving kitchens a second life reduces unnecessary landfill and allows someone else to benefit from a high-quality kitchen at a more accessible price. This is a great review Dale, thank you again. Warm regards Helen Lord, Rehome Founder

Thank you again for trusting Rehome and for taking the time to recommend us. Wishing you all the best with your new kitchen — and thank you for helping make the circular kitchen movement possible! ♻️

Rated 2 out of 5 stars

Ask to know dismantling fees before agreeing to a sale

Plus side: glad my kitchen and bedroom got a new home from sustainability perspective . Minus: despite selling for some thousands of pounds, I ended up with about £500 after all the fees. From initial conversations I was expecting to make several thousands. The dismantling fee was only disclosed after sales price was agreed, and was way higher than I expected. I nearly made a loss on this. So ask to know the dismantling fee before you agree to a sale!

February 20, 2026
Unprompted review
Rehome Outlet (as seen on Dragons' Den) logo

Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Katie, we have sent you a couple of emails through Trustpilot as we cannot find you on our customer records. Please respond, via emails sent, so I can investigate your experience with us or message us on customerservices@rehome.co.uk. Thank you Helen Rehome Founder

Rated 5 out of 5 stars

Beautiful kitchen at fraction of the cost

Rehome meant we now have a beautiful kitchen at the fraction of the cost. The whole process was so simple and went very smoothly. Well worth the dismantle and delivery fee as well. Cannot recommend it enough.
Great for the planet and us!

March 2, 2026
Rehome Outlet (as seen on Dragons' Den) logo

Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Cathy, I am personally delighted to hear that you’ve been able to enjoy a beautiful kitchen at a fraction of the original cost. This was my motivation when I opened Rehome, to look at ways to help people do exactly this - having achieved a great result myself with a pre-loved kitchen.

It’s great to know that the whole process felt simple and smooth for you, and that the dismantle and delivery service made everything even easier. Our team works hard to ensure kitchens are carefully removed, packaged, and delivered so they arrive safely and ready for their next home.

You’ve also highlighted something we’re incredibly passionate about. By choosing a pre-owned kitchen, you’ve not only saved money but also made a brilliant choice for the planet by giving a kitchen a second life rather than sending it to landfill. This is something to feel very proud of.

Thank you again for your recommendation and for being part of the growing movement to buy better and waste less. We hope you enjoy your beautiful kitchen for many years to come! Warm regards Helen Lord, Rehome Founder

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