We used their car transport services from Pondicherry to Pratapgarh. Mr. Daya was very helpful in arranging all the details for the transport. He sent photos of loading the car and video of car delive... See more
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Service was prompt as regards punctuality of pick-up and delivery of my goods. I had to move books from Gurgaon to Madurai. No complaints regarding the manner and quality of service of packaging and s... See more
It was a very good experience using their service for the first time. They were punctual and provided great support for all our requirements. Once again, thank you Mohit and Pradeep for the smooth and... See more
Process was super easy and packing done was first class. My bike was new and it was delivered exactly as I loaded it. Tracking was a bit off, key is to remain patient and assume 1-2 days extra 😉
Company details
Written by the company
Rehousing Packers and Movers is a trusted and reliable company specializing in packing, moving, and relocation services across India. With a focus on customer satisfaction, Rehousing provides a comprehensive range of services, including household shifting, office relocation, vehicle transportation, and storage solutions. The company is known for its professionalism, attention to detail, and commitment to ensuring the safe and timely delivery of goods. Rehousing Packers and Movers employs a skilled team of professionals who are trained in handling various types of items, from fragile belongings to heavy furniture, with utmost care. The company uses high-quality packing materials and advanced techniques to ensure that all goods are securely packed and transported without damage. With years of experience in the industry, Rehousing Packers and Movers has built a reputation for providing efficient, cost-effective, and personalized moving solutions. Whether it's a local move within the city or a long-distance relocation, Rehousing ensures a smooth and hassle-free experience for its customers. The company also offers value-added services such as insurance coverage, real-time tracking, and dedicated customer support to provide peace of mind throughout the moving process. Rehousing Packers and Movers is fully government-approved and adheres to the highest standards of safety and quality in all its operations. Whether you're moving a house, an office, or a vehicle, Rehousing Packers and Movers is committed to making your relocation experience as easy and stress-free as possible
Contact info
Plot No. 07, Phase V, Udyog Vihar, Sector 19, 122008, Gurugram, India
- +917777039040
- info@rehousingpackers.in
- rehousingpackers.in
4.0
Great
207 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Reliable , professional and cost effective
This company makes one's life easy and convenient. Recently used their warehouse and transportation services in Zikapir near Chandigarh. The company is very reliable, cost effective and professional. Would recommend dealing with Mr. Balwant Rana he is very professional and reliable!
April 2, 2023
Unprompted review
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I have good experience in shifting my…
I have good experience in shifting my household from gurgaon to faridabad. The guys are good experienced in packaging done with great manner and having good professional behavior.
April 28, 2023
Unprompted review
Quick Booking & Excellent Packaging.
Quick Booking & Excellent Packaging.
On time delivery 📦.
Balwant Rana Sir handled the whole process from packaging to pick-up to drop at destination personally and keep sharing updates regularly.🤝
August 12, 2022
Unprompted review
ordered my luggage from bangalore to…
ordered my luggage from bangalore to bhubaneswar. Got it on time as mentioned. Balbant rana was the person to whom I reached, so everything dwas done very smoothly. The only thing they need to change is the price structure its bit higher.
March 18, 2023
Unprompted review
I had a terrible experience with Rehousing packers and movers
I had a terrible experience with Rehousing packers and movers company when I recently used their services to transport my bike from Bangalore to a location 50 km away. Not only did I have to go all the way there to pick up my bike, but I was also charged an additional 6k for the inconvenience, which was not mentioned in the initial quote.
To make matters worse, the behavior of the staff was incredibly unprofessional and disrespectful. They were unresponsive to my queries and seemed to have no regard for my time or my bike. Their attitude was dismissive, and they seemed to be completely uninterested in providing good customer service.
I found the whole experience to be extremely frustrating and disappointing. I would not recommend this packer and mover company to anyone looking for a reliable and trustworthy service. The additional cost, unprofessional behavior of the staff, and overall lack of customer service made this a thoroughly unpleasant experience.
May 9, 2023
Unprompted review
Reply from Rehousing Packers And Movers
Dear Paul,
I'm truly sorry to hear about your disappointing experience with Rehousing Packers and Movers, and I appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you faced during your bike transportation.
We take customer feedback seriously, and I assure you that your concerns are being addressed. I would like to clarify a few points and assure you that we are committed to improving our services:
Additional Charges: I apologize for any confusion regarding the additional charges. We understand that transparency is essential, and I assure you that we will review our pricing structure to ensure that all costs are clearly communicated upfront.
Inconvenience: It's regrettable that you had to pick up your bike personally. Our goal is to provide a hassle-free service, and your experience falls short of that standard. We will investigate why this happened and work to prevent such situations in the future.
Unprofessional Behavior: We deeply regret the unprofessional behavior exhibited by our staff. This is not representative of our company's values and commitment to customer service. We will address this issue with our team and provide additional training to ensure our staff upholds the highest professional standards.
Your feedback is invaluable to us, as it helps us identify areas for improvement. We are committed to resolving this matter promptly and ensuring a better experience for our future customers. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to reach out to our support team. They will prioritize your case and work to resolve it within 3 working days.
Once again, I apologize for the inconvenience you faced, and I thank you for bringing this matter to our attention. We are dedicated to learning from our mistakes and providing a more reliable and trustworthy service in the future.
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I booked my luggage from Portblair…to Porbandar Gujarat
I booked my luggage from Portblair Andaman to Porbandar. Normally it took one month for transporting items from Andaman Nicobar to Gujarat but they shifted it within 12 days. Price are reasonable. No damage to items. And most importantly their bill was genuine and my claim for transportation was passed by CDA without any objection. In my view their services are unmatchable. Recommended to all.
April 28, 2023
Unprompted review
This company will leave you needing therapy
Not only did my experience with this company leave me in tears but I ended up discussing it with my THERAPIST in a (failed) attempt to practice calm when something is so completely out of your control. Here is my experience in all its gory details so no one else will have the misfortune of using this company ever again.
1. I was shipping decorative/sentiment items to the UK after years spent living in Delhi. They packed these pieces very shoddily, rushed and without care. If I had not have been there (whilst several men rolled their eyes at me and told me to “not worry, our items never get damaged” (really? Are these packers there at the receiving end? Or do they have insight into the companies customer support service? Of *course* not - there is not customer support!) these items would have been packed far worse.
2. Despite multiple, persistent, verging on obsessive requests for a quotation for both land and air freight, once they had my items I received zero contact. Until…! One day out of thin air part of the consignment arrived at my office. They had sent ALL of my items air freight without once giving me any indication of the weight and cost.
3. When I tried to bring this up with the *expletive* I had been in contact with (along with screenshots of the 10++ times I had requested a quotation) he told me “they never send things sea freight as there are too many breakages”. I have no words. This is simply not true. There are literal pictures and sections on their website for sea freight. The man’s WhatsApp picture is a bubble wrapped motorbike! Did they send that air freight?
4. He ignored this issue. Suddenly becoming VERY active on his phone calling and messaging me incessantly over a period of 36 hours saying that unless I paid the stated amount, they would not ship the rest of my items.
5. Once I paid the hostage fee for the rest of my items despite repeated, multiple requests for any sort of tracking information I have still received nothing. Boxes keep arriving in drips and drabs - with multiple broken items (let’s just flashback to the packers in delhi assuring me there items are never broken!) I can barely keep track of what’s been received and what’s not.
In short, just don’t do it. Please don’t use this company.
April 21, 2023
Reply from Rehousing Packers And Movers
Dear Megan Lambert,
I'm sorry to hear about your negative experience with our company. We deeply regret that your move did not meet your expectations and sincerely apologize for any inconvenience you've faced. We take customer feedback seriously, and we'd like to address your concerns:
Packing Quality: We're genuinely sorry to hear that you found our packing quality to be subpar. Our team usually takes utmost care when handling sentimental items. We understand the importance of these belongings and the emotions attached to them. We will certainly review our packing procedures and emphasize the importance of careful handling with our staff.
Quotation and Communication: We apologize for any confusion regarding the quotation and communication. This is certainly not the experience we aim to provide. We understand the frustration of unexpected costs and lack of communication. We will investigate this matter further to ensure it does not happen in the future.
Air vs. Sea Freight: We apologize for the misinformation you received regarding shipping methods. We do offer both air and sea freight options, and the choice should be made based on the customer's preferences and needs. It's clear that there was a communication breakdown in this regard, and we will address this internally to ensure accurate information is provided to our customers.
Hostage Fee: We deeply regret any misunderstanding or inconvenience caused during the payment process. This is not the level of service we intend to provide, and we will review our processes to ensure that such issues are avoided in the future.
Tracking and Broken Items: We are truly sorry for the inconvenience caused by the delayed delivery and damaged items. This is unacceptable, and we will investigate the tracking issue and the condition of your items. Please provide us with your tracking number and specific details about the damaged items so that we can take appropriate actions to rectify the situation.
We genuinely appreciate your feedback as it helps us improve our services. We understand that your experience has been frustrating, and we are committed to resolving these issues promptly. Our support team will be in touch with you within the next 3 working days to address your concerns and work towards a satisfactory resolution.
Once again, we apologize for your experience, and we appreciate your patience as we work to make this right. Please feel free to contact our support team if you have any additional information or concerns you'd like to share.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
This is a complete scam
This is a complete scam! Please do not use their service. All of their staff are arrogant and rude. The entire company has no professionalism.
April 11, 2023
Unprompted review
Reply from Rehousing Packers And Movers
Dear Aditya Pushkar,
We sincerely apologize for the negative experience you had with our service. This is not the level of service we strive to provide at Rehousing Packers and Movers. We take customer feedback very seriously, and we are truly sorry for any inconvenience you encountered during your interaction with our team.
We would like to investigate your specific case further to understand what went wrong and ensure that such issues are not repeated. Please reach out to our support team with your details so that we can address your concerns promptly. Rest assured, we are committed to resolving any issues within 3 working days.
Thank you for bringing this matter to our attention. Your feedback helps us improve our services and ensure a better experience for all our customers.
This company is a total fraud
This company is a total fraud . I booked my bike pulsar 150 cc to be transported from jaipur to Nashik on 27th March 2023 . It was supposed to be delivered in 3 days . Today its have been 14 days but the bike has not been delivered . Even now the company is not responding to call or msgs.
They have added extra charge on the name of gst which was not decided while booking .
April 10, 2023
Unprompted review
Reply from Rehousing Packers And Movers
Dear PRADEEP SHARMA,
I'm sorry to hear about your experience, and I apologize for the inconvenience you've faced. We take customer feedback seriously, and I'd like to address your concerns.
Firstly, I apologize for the delay in delivering your bike from Jaipur to Nashik. This is not the level of service we aim to provide, and I understand your frustration.
Regarding the added charge for GST, I'd like to clarify that as a legitimate business, we are required to comply with tax regulations, and GST is a mandatory tax that we need to include in the invoice. However, if there was any confusion or misunderstanding during the booking process, we will certainly investigate this matter and ensure it is resolved appropriately.
I understand that our lack of responsiveness to your calls and messages has only added to your frustration, and for that, I sincerely apologize. Our support team should have been more proactive in addressing your concerns.
To resolve this issue as quickly as possible, I would like to escalate your case to our support team immediately. They will prioritize your situation and work diligently to locate and deliver your bike within the shortest time frame possible. You can expect a resolution within the next 3 working days.
Once again, I apologize for the inconvenience you've faced and assure you that we are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.
If you have any further questions or concerns, please don't hesitate to reach out to our support team directly, and they will assist you promptly.
Thank you for choosing Rehousing Packers and Movers, and we look forward to rectifying this situation and restoring your trust in our services.
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Excellent service from rehousing…
Excellent service from rehousing packers and movers good performance in house shifting service
February 23, 2023
Unprompted review
Complete fraud service.
Complete fraud service.
Every time you call back for inquiry they will respond by saying they will call back after sometime.
They will provide false additional charges for getting more money.
There is zero refund for any mistake from their end.
They take advance by saying it will be deducted from final invoice but then they will not deduct anything once they pick up your items and contact you with a final bill with all sort of additional charges.
So you have a choice of paying extra amount or letting your stuff go.
Once the payment is done they will completely ignore you.
Take your luggage by yourself if you can or go with any other services than theirs.
February 16, 2023
Reply from Rehousing Packers And Movers
Dear Soyam Darshan,
I'm genuinely sorry to hear about your experience with our services, and I want to extend my apologies for the inconvenience you've faced. We take customer feedback seriously, and we appreciate you bringing this matter to our attention.
It's concerning to hear about your issues with communication and additional charges. Our team aims to provide a smooth and transparent experience for all our customers, and it appears that we fell short in your case.
Please be assured that we are committed to addressing this issue promptly. I have escalated your concerns to our support team, and they will investigate this matter thoroughly. They will reach out to you within 24 hours to discuss the specific details and work towards resolving your concerns.
We value your trust in Rehousing Packers and Movers, and we are dedicated to making things right for you. Thank you for your patience, and we will do our best to resolve this issue to your satisfaction.
If you have any further questions or concerns in the meantime, please don't hesitate to reach out to our support team.
The are fraud and cheat
They are theifs, dont use their service, they took my money and didt do the job, they also told me to delete my reviews, this is a fraud company dont use them,
December 12, 2022
Reply from Rehousing Packers And Movers
Dear Khushboo,
I'm sorry to hear about your negative experience with our service. We take such feedback seriously and apologize for any inconvenience you've faced.
We are committed to providing top-notch moving services to all our customers. It's concerning to hear about the issues you've encountered, and we want to address them promptly.
Please reach out to our support team with your details, including your booking reference number. We assure you that we will investigate this matter thoroughly and work to resolve any outstanding issues within 3 working days.
Regarding your comment about asking you to delete your review, we want to clarify that we value honest feedback from our customers, both positive and negative. We do not engage in any activity to manipulate or censor reviews. Your feedback helps us improve our services.
Once again, we apologize for any inconvenience you've faced, and we are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention.
Quality shifting services
Quality shifting services, on time delivery. My home shifting experience was very good with Rehousing packers and movers. I have shifted all my belongings from Delhi. All my goods were packed in 3 layers. No damage and no issues. Thank you so much
December 9, 2022
Unprompted review
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Excellent service
Excellent service; best movers and packers I have experienced. Very cooperative staff. All material was received in fine condition.
October 5, 2022
we are very happy the moving services…
we are very happy the moving services by Rehousing Packers and movers. They were professional prompt and well committed. Even there employees those who were at service was well trained and upto Wark.
September 19, 2022
Reply from Rehousing Packers And Movers
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
We hired Rehousing Packers For our…
We hired Rehousing Packers For our house moving . Great work. They moved all my stuff so quickly and safely .
August 18, 2022
Unprompted review
Reply from Rehousing Packers And Movers
Dear Akash Shukla, it is because of customers like you that we continue to improve as a business! Please come see us again soon.
They always give good and High quality…
They always give good and High quality services 👍👌😊.
July 5, 2022
Unprompted review
Reply from Rehousing Packers And Movers
Dear Rajan Radhe, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
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