I Recently needed help with a issue of being charged several times and not knowing why so I called Rejuvacare and the customer service representative I got is named NONNIE. She was so helpful and ple... See more
Company replied
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See what reviewers are saying
i think 4.5 stars but rounded up instead of down. i wouldve waited a little bit longer to give reviewers more time to review the product but ive used twice so far and have nothing negative to report.... See more
Company replied
As far as I’m concerned rejuvacare is in business to get your credit card number. They attempted to charge my card $42.95 per month for an unknown reason. I had to replace my card because I started to... See more
Company replied
The order took a bit longer than I expected, but hte staff were very pleasant and helpful at seeing the delivery through. The first time I wore the massager, it helped substantially. I'm having a l... See more
Company replied
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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product is well made but needed better directions and longer Velcro.
the actual product is well made. the directions on how to wear it and how to connect the straps needs to be improved. It took three different days to figure it out and I'am a carpenter! all the materials in the box are very well made. the only thing I would improve would be to make the Velcro pieces longer. instead of 2" it would make the strap connection stronger by making the Velcro 3.5 to 4 inches in length!
July 27, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for this detailed feedback! We're glad to hear the product itself is well made and that all the materials in the box impressed you. We really appreciate you sharing your suggestions on improving the instructions for wearing and connecting the straps, as well as lengthening the Velcro pieces for a stronger connection — we'll be sure to pass this along to our team for consideration. If you have any further questions, please don't hesitate to reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST).
The RejuvaCare Team
Triple action shoulder masager worked beyond expectations
I used the Triple action shoulder massager with my tore rotator cuff. After using it for two months everyday ,it feels great and I don't foresee having surgery or a long recovery. Thank You
July 17, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad the Triple Action Shoulder Massager has helped your torn rotator cuff feel great after two months of daily use, and that you're hopeful about avoiding surgery and a long recovery. That means so much to us!
The RejuvaCare Team
Awful customer service and refund
Recieved item for shoulder pain, did absolutely nothing for me, then when I inquired abt returning was given run around, offering me 50% credit which I declined, should have taken because had to pay shipping for return!! Then had to email then copy of return and now over 60 days no refund!!! So if you order complain and maybe you’ll get some $$$ back!!!
May 20, 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused, from the product not helping with your shoulder pain to the delays and difficulties with your return and refund. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can look into this right away and help get your refund resolved.
The RejuvaCare Team
Awesome shoulder fix
I received my rejuvecare shoulder device a couple of weeks ago, I started wearing it twice a day for 15 minutes. I'm 57 yrs old ,I've been paralyzed from chest down for 30 years,using my wheelchair had took a toll on both my shoulders but my left shoulder was the worst ,constant pain and clicking noises. I could barely sleep on my left side.Since I started using my rejuvecare my left shoulder pain is almost gone. My range and motion is almost back to normal. I went to my sports medicine doctor yesterday for my 3 month follow up and she couldn't believe the improvements. I told her I stopped the pain medicine and pulled up rejuvecare on my phone for her after she asked what I've been doing, she told me she was wondering did it work because she's the team doctor for a soccer team and she keeps seeing the players using the shoulder, knee ,hip and back devices. I laughed because she said sometimes she see players wrapped in all the devices at the same time after practices for pain relief. She told no more 3 month appointments, just make an appointment if I need anything from now on. That's $ saved on time,gas,and copays for meds and doctor visits ( Win Win) for me.My quality of life in the wheelchair has truly changed drastically in a couple of weeks thanks to this device ,I'm so glad I found it while just scrolling on Facebook and taking a chance on it.
July 6, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this incredible story! We're truly moved to hear how much your left shoulder pain has improved, and that your range of motion is almost back to normal after years of extra strain from your wheelchair. It's amazing that your sports medicine doctor noticed such a difference too, and we're so glad you're saving time, gas, and money on visits and medication as a result. Thank you for trusting us to be part of such a meaningful change in your quality of life!
The RejuvaCare Team
The product is fine
The product is fine. Your order process leaves a lot tone desired. I was charged for three items one of which I never ordered or wanted. The major item with thermal light is working well. I am still waiting for my pillow
July 10, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this feedback! We're glad to hear the main item with the thermal light is working well for you. We're sorry to hear about the confusion with the extra charge and the delay with your pillow, though — please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can look into this and get it resolved for you.
The RejuvaCare Team
so far so goof
so far - science sounds excellent and approach makes lots of sense. Just have to try it out and see if it actually works for me.
July 27, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're glad the science and approach resonated with you, and we hope it works wonderfully for you once you give it a try!
The RejuvaCare Team
Came rather quickly after ordering
Came rather quickly after ordering. Have used for several days. Seems to be helping with swollen ankles.
July 27, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're glad your order arrived quickly, and it's great to hear it's already helping with the swelling in your ankles after just a few days. We hope you continue to see great results!
The RejuvaCare Team
Sofia genuinely cared and stayed in…
Sofia genuinely cared and stayed in communication long enough to resolve the whole thing.
July 27, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for this wonderful feedback! We're so glad Sofia stayed on top of things and made sure everything was fully resolved for you — we'll be sure to pass along your kind words to her!
The RejuvaCare Team
Very reputable company
Very reputable company. No questions asked. They were very nice to me when I explained my issues with the product. Gota refund of 25% and got to keep the product. I’ll donate it.
July 25, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad our team could help resolve your issue smoothly and offer a solution that worked for you. It's wonderful to hear you'll be donating the product — that's such a generous gesture!
The RejuvaCare Team
Iam very pleased with my order rejuvacare.
Iam very pleased with my order, the product is well made work very good, iam very pleased ,that rejuvacare.
July 24, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad you're very pleased with your order and that the product is well made and working great for you!
The RejuvaCare Team
I ordered footrenew2.0 for $310.00…
I ordered footrenew2.0 for $310.00 ,within 2 hours I realize this was too much for me and sent email to cancel. I did not hear a reply and call the next day and was told the order had been mailed. The salesgirls were very polite but did not help in my problem and was told I had to wait 90 days before I could return product. My wife was also charged $91.00 and she did not even order any product
July 26, 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We understand your concerns. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can look into this closely and help get it resolved for you.
Came quickly and product does help
Came quickly and product does help. Easy to use
July 27, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're glad your order arrived quickly and that the product is helping while being easy to use.
The RejuvaCare Team
It was shipped right away
It was shipped right away. It's a learning experience to learn the best way to put it on. At first it was hard for me but after using it for while it got better. It's not a cure but helps relieve the pain I have. It's best to charge it after use, I say that because it works so much better with a full charge.
February 10, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this detailed feedback! We're glad it shipped quickly, and it's great to hear that even though there was a learning curve at first, it's gotten easier and is helping relieve your pain. Thanks also for the tip about charging it fully after each use — that's really helpful for other customers too!
The RejuvaCare Team
Don Early review
I bought the device for upper shoulder but it did not reach high enough. It did work some what . Only places I could reach.
July 26, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this feedback! We're glad it worked somewhat for the areas you could reach. We understand the fit wasn't quite right for your upper shoulder, though — please feel free to reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) so we can help find the best solution for you.
The RejuvaCare Team
Thank you for the device but…
Thank you for the device but unfortunately for me I did not know that it's not to be used if you have a pacemaker. I do have a pacemaker and will not be able to use. Not sure it's noted in your add but I believe it should be. Thank you for help, but I'm not able to use this device. Thank you: Don Violette.
July 24, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this, Don, and we're sorry to hear the device isn't suitable for use with a pacemaker. We appreciate you bringing this up, as safety is our top priority, and we'll be sure to pass your feedback along to our team regarding clearer labeling. If you need any assistance, please don't hesitate to reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST).
The RejuvaCare Team
Enrolled in a costly "membership? without knowing!!
The device itself was OK BUT without you being aware, they sign you up for a "membership" which will appear on your charge every month for $42.95. Have no idea what you get for the membership - I got nothing. Unfortunately, I did not notice the charges for several months! I called and they were willing to cancel my "membership" but I am out the montly charges!!!!
July 26, 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback. We can confirm your membership was cancelled and a refund was processed for you. If you have any further questions, please don't hesitate to reach out to us at support@rejuvacare.com or +1 302-261-9613. RejuvaCare Customer Support
Had a very pleasant experience with…
Had a very pleasant experience with this suffering from shoulder pain after only a few days 16 minutes a day l could feel the difference in the pain .
July 26, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad you're already feeling a difference in your shoulder pain after just a few days of use. That's wonderful to hear!
The RejuvaCare Team
I love using there patches
July 26, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad you're loving the patches, and we hope they continue to bring you great relief and results.
The RejuvaCare Team
The Best investment I've made in myself.
I was at first afraid this was just another scam, but after watching their video I decided to give them a try. The item arrived quickly ( the Footrenew 2.0 and the lymphaderm cream). I followed the instructions, charged the device, and was impressed right iwaway. I do wish the lymphaderm cream was a little bigger package, but overall, so far I am very happy with this product. I do wish the messagers were foot specific ( either left foot or right foot). I got 2- one for each foot- but so far no problems. I look forward to my 20 minutes of "me time"! Just me and my Footrenews 2.0s!!
July 17, 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this detailed feedback! We're so glad you decided to give it a try and that the FootRenew 2.0 and Lymphaderm cream arrived quickly and impressed you right away. We appreciate you letting us know about the cream size and the left/right foot suggestion too — we'll be sure to pass that along to our team. We're so happy to hear you're enjoying your "me time" with the FootRenew 2.0s!
The RejuvaCare Team
It has made my pain less!
September 2, 2025
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad to hear it's helped make your pain less, and we hope you continue to feel even more relief!
The RejuvaCare Team
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