I wanted to try a bottle on their test promotion which clearly stated a 90 day money back guarantee, I however did not read the fine print and there is no guarantee. As I navigated their long and draw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I ordered relaxium and it doesn't do anything for me and now they have taken more money out of my account. I tried to call them but all I get is a recording and can't talk to anyone. I can't afford th... See more
Company replied
I’ve tried teas, oils, and other pills but this is the first one that actually helped me sleep through the night. Highly recommended.
Company replied
I’ve been taking it for three weeks, and my sleep quality is consistently better. No more tossing and turning
Company replied
2.2
Poor
169 reviews
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It just doesn't help me to sleep.
I've been using Relaxium for about a week now. It does NOT help me get to sleep. I take it an hour or so before I go to bed and 2 to 3 hours later I'm still awake. The ads claim it works right away and the first night. No way. Tonight I took it about 10 PM. It is now 2 AM and I'm wide awake. This has been consistent. Forget about getting this to help you sleep. It's not worth it.
May 7, 2025
Unprompted review
Reply from Relaxium
Thank you for sharing your honest experience with us.
We're sorry to hear that Relaxium isn't providing the sleep support you need after a week of use. Sleep challenges are so frustrating, and we understand how disappointing this must be.
While many customers do experience benefits within the first few nights, everyone's body responds differently to sleep supplements. Some find it takes longer to see results, while others, like yourself, may find that Relaxium simply isn't the right fit for their sleep needs.
Since you're still within our 90-day money-back guarantee period, we encourage you to contact our customer service team about a full refund. There's no reason to continue paying for something that isn't working for you.
We appreciate you giving Relaxium a fair try and taking the time to share your experience. Your honest feedback helps other customers set realistic expectations and make informed decisions.
We hope you find a sleep solution that works better for your specific needs.
The Relaxium Team
Incredibly misleading marketing
Incredibly misleading marketing! Even if you’re smart enough to cancel immediately, they expect you to mail back the product. So much for a FREE trial. You can try this product on Amazon without the risk. I wish I had figured that out.
April 14, 2025
Unprompted review
Reply from Relaxium
Thank you for your feedback and we understand your frustration.
We appreciate you pointing out that our trial process wasn't as clear as you would have liked.
We're always working to improve how we communicate our trial terms so customers know exactly what to expect, including the return process for unused product.
Thank you for mentioning the Amazon option - we're glad customers have multiple ways to try Relaxium and can choose the method that feels most comfortable for them.
Your feedback helps us better understand customer expectations and improve our service. If you'd like assistance with your return or have questions about our refund process, our customer service team is available to help.
The Relaxium Team
Relaxium sleep is a great product
Relaxium sleep is a great product! The person I talked to in order to place my order was very helpful.
March 26, 2025
Unprompted review
Reply from Relaxium
We're thrilled to hear that Relaxium is working great for you and that our order team provided helpful service. It's exactly the kind of experience we strive for - a product that delivers results paired with friendly, supportive customer care.
Your positive experience means so much to us, and we're grateful you took the time to share it. Reviews like yours help other customers feel confident about trying Relaxium.
Here's to continued great sleep, and thank you for being part of the Relaxium family!
The Relaxium Team
Scam/bait and switch
You are the ones who need to be honest! The TV ad "LEADS" one to believe that you pay for postage for a "FREE" trial. Like a naive child, I called and apparently, you have to mail it back w/in 15 days or you pay $60.00 every 2 weeks. Reviewing other responses on Trust, it seems everyone has a similar story; but the one I like best is the person who calls your company a "bait and switch". Shame on you!!! I immediately canceled my credit card and put in a fraud claim. I'm sorry for those who didn't.
February 17, 2025
Unprompted review
Reply from Relaxium
Before you can submit your order (to avoid misunderstandings), we require customers to acknowledge that they have read and agree to the terms of the offer, which explain what will happen transparently. Again, I apologize for any trouble and wish you had given us a chance to resolve this for you promptly before you contacted your card company. Relaxium has a very generous return policy of 90 days. Please contact me at 301-560-1860 if you have any questions or further concerns.
Sucks
Sucks. Just absolutely terrible. Why has the USA stopped it. Mike Huckle shame on you. You're supposed to be an American. Shame on you to lie about product
December 9, 2024
Unprompted review
Reply from Relaxium
We are sorry you feel this way. Mike Huckabee was a customer of Relaxium for several years before becoming a spokesperson so I'm sure he isn't lying about the product working for him and his wife. We all are so unique that there is not a product I know of that works for everyone. I do regret if you tried and did not see the benefits. Everyone deserves great nights of sleep.
Signed up for 17 day trial for $7.88 in…
Signed up for 17 day trial for $7.88 in shipping. Product never arrived. Couldn’t reach relaxium via their phone number on their web site. Had to resort to online cancellation which didn’t give me the option to state the product didn’t arrive. They charged me $62.50 to keep the product I didn’t receive or return it. Meanwhile they kept the $7.88 but I was able to get the $62.50 refunded. Stay Away. Very unfriendly to their customers.
February 17, 2025
Unprompted review
Reply from Relaxium
I am sorry to hear about your experience. I'd appreciate the chance to help you. Please contact me directly at 301-560-1860. Our contact information is also available on our website under "CONTACT US." I apologize for the inconvenience caused by the missed delivery and any confusion about the trial offer. Our offer is designed with a delay payment so you can try one bottle and ensure your satisfaction before deciding. To avoid misunderstandings, we require customers to acknowledge and agree to the terms of the offer, which explain what will happen transparently. Again, I apologize for any trouble and hope to resolve this for you promptly.
THIS IS THE BIGGEST SCAM OF THE CENTURY
Stay away from these crooks.The free trial is bait and switch. They will charge your card for tons of money without your knowing it. When you click on the free trial there is a "small print" which makes you order tons of bottles charged at 100s of $$$$ The medicine is a sham. Totally ineffective.Save yourself the agony of fighting with them and get an otc melatonin.
February 2, 2025
Unprompted review
Reply from Relaxium
I would love the opportunity to speak with you regarding your statements above. We ask customers to click that they have "read and 'agree'" BEFORE THEY SUBMIT their order! The customer chooses the amount and the costs. We would never MAKE anyone submit an order. We do offer auto-ship for our customers' convenience and we have a liberal return policy of 90 days. We value our customers. We wish you restful sleep!
I'm a physician
I'm a physician. My wife wanted to give this product a try as nothing else was helping her sleep. It didn't work so I tried it. Nothing. Its just another snake oil scam product made for suckers. Buy melatonin OTC at your local Safeway...cheaper and more effective. Huchaby should be ashamed.
June 3, 2024
Unprompted review
Reply from Relaxium
We appreciate your feedback. Our drug-free sleep aid has helped millions and we regret that it did not add you to them. Mr Huckabee had been ordering Relaxium Sleep for over three years before he became our spokesperson. We wish you the best of sleep.
Did not work for me
Did not work for me. Caused indigestion restless sleep and groggy the next day. Would return it but it's been over 90 days.
September 4, 2024
Unprompted review
Reply from Relaxium
I would like the opportunity to speak with you regarding your experience. Please reach out to me at 301-560-1860.
36 bucks delivered for 40 capsules is too expensive for this vegetable capsule
The product as bottled is 40 tablets. When all is said and done, the orderwith tax comes in at around 36 bucks. That's just under a dollar per capsule. They are slow to deliver the product through the mail. I think it took around 2 weeks after ordering directly from their site. The instructions say two pills per day. So, you get a supply for 20 days. The cost to use the product is over a dollar a day. At these prices the product is not very much of a value. Chamomile and tryptophan tabs will do the same job at
much less a price. Not worth it!
January 13, 2025
Unprompted review
Reply from Relaxium
Not sure if you have our product, our capsules are 60 ct. with a suggested dose of two capsules. But if it was our product, waiting two weeks for a sleep aid is a long time and if it was our delay, we are sorry for the wait. Regarding shipping, anything can happen but we strive hard to have our product ship within three business days. Best of sleep!
Thieves
So I just got on there to see what was going on cuz I have trouble sleeping kinda but I figured it was a free trial so what the hell next thing I know I look at my credit card and I got charged $140 thieves all these people are thieves
January 9, 2025
Unprompted review
Reply from Relaxium
We are sorry you missed the information on our offer. To submit an order, one has to check a box that says you have read and agree to the terms of the offer--only two sentences that explain the offer before one orders. It is a risk-free trial delay pay where you have time to try and ensure you are satisfied before your payment goes through. We also offer a 90-day money-back guarantee. Please get in touch with me at 301-560-1860 so I can help you with your return/refund.
The product does not work for me
The product does not work for me. Also price wise the websites are just money grabbers. I got mine over the counter at my local grocery stores. Great prices.
December 2, 2024
Unprompted review
Reply from Relaxium
I'm thrilled you were able to find the product nearby. Please keep in mind that it may take some time to experience the full benefits for some individuals. Our product delivers essential nutrients that help balance the neurotransmitters responsible for regulating your sleep. Wishing you restful nights and sweet dreams!
I saw no change in my sleep after…
I saw no change in my sleep after trying the "risk free" offer. When I went online to cancel my subscription within the timeframe, I was automatically charged $65 to cancel. I had to call and request a refund for my "risk free trial". I did not authorize the $65 charge, but was told it is automatic when you cancel. This is very misleading and false advertising. I do NOT recommend this product or this company! It remains to be seen if I will receive a partial refund for the charge I did not authorize.
January 3, 2025
Unprompted review
Reply from Relaxium
I would like the opportunity to speak with you as we do not charge to cancel. Please contact me at 301-560-1860 so I can assist you with your account. I look forward to hearing from you.
Have not received my order yet
Have not received my order yet, Jan 3, 2025. Where is it?
January 3, 2025
Reply from Relaxium
We regret your delay in getting the sleep you need. Please contact our customer service at 888-353-1205 or email support@relaxium.com so we can track your order. Please supply the full name and address. You can also provide your phone number if you would like us to contact you. We look forward to helping.
Advertise free trial:sample but automatically charge monthly
They advertise free sample however they make it difficult to cancel and charged my mother’s credit card $119 for 2 months. I had to call and get a very long return number and pay for shipping to return the product and get a partial refund. Don’t recommend people to fall for the “free samples”.
December 28, 2024
Unprompted review
Reply from Relaxium
I regret the misunderstanding of our offer. We offer a risk-free trial so everyone can experience our drug-free sleep aid and ensure their satisfaction. We have never offered samples. Please contact me at 301-560-1860 if you would like to discuss your Mother's account. I would like to assist you. Best regards.
I am totally dissatisfied with this…
I am totally dissatisfied with this product. I also am very upset with the pricing and deceit. I thought that I would get a sample bottle to try for the cost of shipping. Well I was sent two bottles. I found out that 1 bottle ended up costing me almost $130.00. This is a ridiculous price. I asked for a refund but was told my trial date was for two weeks vs 30 days guaranteed. I was refunded half the price I am upset that you are involved with this type of behavior. I will be posting this anywhere I can.
November 19, 2024
Unprompted review
Reply from Relaxium
We regret any misunderstanding of the offer. To be able to submit an order, we require each person to check the box that says they have read and agree to the terms of the offer. Please get in touch with me so we can discuss your account and what might have been the issue. We offer a 90-day money back guarantee for those who aren't unsatisfied.
Reply from Relaxium
We regret you did not see the benefit as millions of others have. Please contact me at 301-560-1860 so we can discuss adjusting your dosage and/or your account as needed.
Mike @ Relaxium, Unsatisfied but they were responsible and refunded me.
Mike @ Relaxium,
This product does not work for me. I was refunded in full.
December 3, 2024
Unprompted review
Reply from Relaxium
We regret any misunderstanding of the offer. To be able to submit an order, we require each person to check the box that says they have read and agree to the terms of the offer. Please get in touch with me so we can discuss your account and what might have been the issue. We offer a 90-day money back guarantee for those who aren't satisfied.
Reply from Relaxium
Thank you for sharing. We do strive for excellence in customer service so it means a lot to hear.
Not for everyone really hoped this would work for me
I really hoped this would work for me. The reality is relaxium kept me awake. It worked for my girlfriend but not me.
November 28, 2024
Reply from Relaxium
We certainly regret our product did not work out for you. Please get in touch with me at 301-560-1860 so I can help you with your account
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.