Relaxium Reviews 

Reply from Relaxium

4 days ago

Thank you for giving Relaxium Sleep a full try, and I'm sorry to hear it didn't work out for you — that's disappointing, especially when you're dealing with RLS on top of sleep struggles.

Relaxium Sleep is formulated to support your natural sleep cycle, but everyone's body responds differently, and it's not going to be the right fit for everyone and that's exactily why we honor our customer satisfaction guarantee. I want to make sure you're taken care of — could you send over your order number or the email/phone used when you ordered? If you're within our 90-day money-back guarantee, we'd be happy to help you with a return/refund. Please reach us at 888-353-1205. .

Thanks again for the honest feedback — it helps us and other customers considering the product.

Best regards,

Reply from Relaxium

Aug 12, 2026

Thank you for bringing this to our attention, and I'm sorry to hear about the trouble with your order. Our records show all 6 bottles were shipped together in your order as the weight is verified but I understand you're saying only 1 arrived — I want to make sure this gets resolved for you regardless.

As a gesture of good customer service, we're sending replacement bottles for the remaining 5 at no additional charge. You should receive tracking information once they ship.

I understand reaching out to your credit card company felt necessary in the meantime — if that dispute is still open, please let us know so we can work directly with you to resolve it without it needing to stay in dispute.

If you have any questions, feel free to reach out to us directly at support@relaxium.com.

Best regards,

Reply from Relaxium

Jul 28, 2026

Hi Chris, thank you for sharing your experience, and we're sorry to hear your first night with Relaxium Sleep didn't go the way you hoped. We know how disruptive ongoing sleep issues can be, especially with a demanding job, so we understand the frustration.

Everyone's body can respond differently to supplements, and if you experienced dizziness, headache, or weakness, we'd recommend discontinuing use and checking in with your doctor, particularly if any of those symptoms persist or if you're taking other medications.

We stand behind every purchase with our 90-day satisfaction guarantee. If you could send us your order number (either by replying here contacting cusotmer service at 888-353-1205), we'd be glad to look up your account and take care of this for you right away.

Thanks again for the honest feedback — we take it seriously and want to make this right.

Reply from Relaxium

Jul 23, 2026

Hi Brenda, thank you for taking the time to share this — we want to make sure your experience is fully resolved.

Our Risk-Free Trial offer is structured so that the $7.95 shipping charge covers your trial period, and full trial terms — including the subsequent charge amount and timing — are disclosed at checkout before the order is placed. That said, we understand offer details aren't always clear in the moment, and we're sorry this wasn't the experience you expected.

We do want to note that Relaxium Sleep is formulated to support your body's natural ability to relax and wind down, but as with any supplement, individual results can vary — we're sorry to hear it didn't work as hoped for you.

Most importantly: we stand behind our 90-day money-back guarantee, and it sounds like you're within that window. We'd like to make this right. Please reach out to our customer care team directly at 888-353-1205 or 301-437-7590 with your order number.

We appreciate the opportunity to resolve this properly.

Reply from Relaxium

Jul 22, 2026

Hi Elizabeth, thank you for sharing your concerns so thoroughly — we want to address them directly.

To clarify one important point: Dr. Eric Ciliberti is a licensed neurologist and the founder of Relaxium. He's not a stock photo or an actor — his credentials are a matter of public record, and he continues to be actively involved in our product development.

On the formulation side, every ingredient and its amount is listed on our Supplement Facts panel, which is printed on every bottle and available on our product pages. We stand behind our research-backed approach. we stand behind our ingredient choices with anyone who wants to dig into the details — just reach out to us directly if you'd like.

We also understand that sleep is deeply personal, and no supplement is a substitute for healthy sleep habits — we've never claimed otherwise. What we do stand behind is helping to support the body's natural ability to relax and wind down.

If you haven't already, we'd genuinely like the chance to make this right. We offer a satisfaction guarantee, and our customer care team 888-353-1205 is ready to help with a refund or exchange if the product didn't work for you--assuming you have tried the product. Please reach out — we'd rather resolve this than leave you frustrated.

Reply from Relaxium

Jul 10, 2026

Hi Dina, thank you for sharing your background and feedback. As you know upplements work differently for everyone — results depend on individual physiology, consistency, and lifestyle factors, so experiences can vary. Our formulas are developed by Dr. Eric Ciliberti, a clinical neurologist, with ingredients that have been shown to help support better sleep. What we guarantee is your satisfaction OR you can return for a full retund.
We'd love to learn more about your experience so we can help find the right fit or process a resolution if you're eligible. Please reach out to us directly at 888-353-1205.

Reply from Relaxium

Jul 10, 2026

Hello Black, thanks for letting us know. Sleep support can vary from person to person depending on factors like consistency of use, dosage, and lifestyle habits, so it's not unusual for results to differ. We'd like to help — please reach out to us directly at support@relaxium.com email or phone 301-560-1860 so we can look into your specific experience and find the right solution, including a resolution if you're within your return window.

Reply from Relaxium

Updated Jul 10, 2026

Hi Kerry, we're sorry to hear you're disappointed, and we take feedback like this seriously. To clarify — Relaxium is a legitimate, established company, and our formulas are developed by Dr. Eric Ciliberti, a clinical neurologist. That said, we understand supplements don't work the same way for everyone, since results depend on individual physiology, consistency of use, and other lifestyle factors.
On pricing, we're happy to walk you through our options, including any current offers or bundles that may be a better fit. Please reach out to us directly at 301-560-1860 so we can look into your order and make this right with our 90 day return policy, if needed.

Reply from Relaxium

Jun 18, 2026

We're genuinely glad to hear Relaxium Sleep is working for you — that's exactly what it's designed to do, and we appreciate you saying so.
We do want to address your concerns about pricing and transparency, because we think context matters here.
Our trial offer is structured to give customers a full, no-pressure evaluation period with two complete bottles — not a sample. The shipping, trial window, and billing terms are displayed at checkout and require active confirmation before any order is placed. We understand that the subscription model isn't for everyone, and customers who contact us during the guarantee period have options.
On pricing: what's sold through our website is the complete Relaxium Sleep formula, fulfilled directly and backed by our satisfaction guarantee and U.S.-based customer support. Pricing through third-party retailers reflects their own costs, terms, and fulfillment — and may not include the same purchase protections.
We'd welcome the chance to speak with you directly. If you have unresolved billing concerns, please contact our customer care team at [phone/email] — we're here to help.

Reply from Relaxium

Jun 18, 2026

Thank you for taking the time to share your experience. We're sorry to hear Relaxium Sleep wasn't the right fit for you, and we genuinely appreciate honest feedback.
We want to clarify how our trial offer is structured, because we agree that transparency matters. When customers accept our trial, the full terms — including the subscription enrollment, the 90-day satisfaction guarantee, and the product to be shipped, along with the cost per bottle — are presented at checkout and require affirmative acknowledgment before the order is placed. Two bottles are sent so customers have a full, uninterrupted supply to evaluate the product properly, as results with sleep supplements can vary in the first period as the body adjusts.
If a customer decides the product isn't right for them and contacts us within the guarantee window, we work to make it right. Our team is available by phone, email and a self help desk, and we encourage customers to reach out directly rather than navigate the return process alone.
We're sorry this wasn't communicated clearly enough at the outset, and we take that feedback seriously. We'd welcome the chance to make this right. Please reach out to our customer care team at 888-353-1205 and reference this review — we'll take a closer look at your account.

Reply from Relaxium

Updated May 27, 2026

Thank you for reaching out. It is definitely manufactured in the USA and not manufactured in India. As far as our spokespersons, they happen to be avid fans of Relaxium for the sheer fact that it helps them sleep! We hope you try our product and love it, too.

Reply from Relaxium

May 27, 2026

Thank you for sharing so others may know!

Reply from Relaxium

May 27, 2026

Thank you for sharing your experience. We completely understand how the trial offer can feel confusing, and we appreciate the opportunity to clarify.
Our trial is designed to let customers experience Relaxium Sleep before committing to a full purchase — you only pay a small shipping fee upfront. The terms, including the 17-day trial window and the charge that follows if the product is kept, are disclosed before checkout and in the confirmation email. That said, we recognize that offer structures like this aren't always clear, and your feedback matters.
If you were charged, we'd genuinely love the chance to discuss your order. please email support@relaxium.com— we're here to help.

Reply from Relaxium

Apr 26, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that Relaxium Sleep didn't deliver the results you were hoping for — that's never what we want for our customers, and we take that seriously. We stand behind every purchase with our satisfaction guarantee, and we'd love the opportunity to make this right for you. Please reach out to us at support@relaxium.com or call 888-353-1205 so we can assist you directly. As for our partnerships, we carefully consider everyone who represents our brand and remain committed to the integrity and quality that our customers deserve. We hope you'll give us the chance to turn your experience around.

Reply from Relaxium

Apr 18, 2026

We're sorry to hear that you're disappointed — that's never the experience we want for our customers. We do want to clarify that Relaxium does not offer free samples, so it's possible there may have been a misunderstanding about the order placed. What we do offer is a risk-free trial backed by our satisfaction guarantee, meaning if you're not completely happy with your results, we'll make it right. Please reach out to our customer support team at support@relaxium.com and we'll be happy to assist you right away.

Reply from Relaxium

Apr 4, 2026

Thank you for sharing your experience — we're sorry to hear you were frustrated, and we never want any customer to feel caught off guard.
That said, our trial offer does include clearly stated terms that customers are required to read and acknowledge before completing their order. The subscription details are presented at checkout — not buried in fine print — and every order requires an active confirmation that those terms have been reviewed and agreed to.
We understand that sometimes the details don't sink in the way we hope, and we're always happy to work with customers who reach out to us directly. If you feel you were not treated fairly you'd like to discuss your specific situation, please contact our customer care team at 888-353-1205 or 301-537-6345 — we're committed to making sure every customer feels heard and treated fairly.

Reply from Relaxium

Apr 1, 2026

We appreciate you sharing your experience and are sorry the product was not the right fit for you. We do want to take a moment to address your concerns, as we believe in being fully transparent with all of our customers.

The details of our trial offer, including the shipment of two bottles, are outlined in the promotion terms that every customer is required to read and confirm prior to completing their order. We recognize that the return of an unused bottle can feel inconvenient, and we genuinely take that feedback to heart as we look for ways to enhance the overall customer experience.

We also want to address the concern about customers being charged unexpectedly. Our trial period and return guidelines exist specifically to protect customers, and anyone who follows the return process within the stated timeframe is handled accordingly. We encourage any customer who feels their situation was not resolved fairly to reach out to us directly.

If you have any remaining questions or concerns about your account, please do not hesitate to call us at 301-437-7590. We are happy to assist and want to make sure your experience is resolved to your satisfaction. We wish you well.

Reply from Relaxium

Apr 1, 2026

Thank you for sharing your feedback, and we are sorry to hear the product did not deliver the results you were hoping for. Results can vary from person to person, and we understand how frustrating it can be when something does not work as expected.

We do want to gently point out that our recommended dosage guidelines exist for a reason, and taking six at a time is beyond what is advised. We always encourage customers to follow the directions on the label and consult with their healthcare provider if they have any questions about use.

Regarding your reference to the doctor, he is a clinical neurologist and we stand behind the integrity of the information and research associated with our product. We respect that not every product is the right fit for every individual, which is why we back ours with a generous 90-day return policy.

If you are within that window, we would be happy to make this right for you. Please give us a call at 301-437-7590 and a member of our team will be glad to assist you. We wish you well.

Reply from Relaxium

Mar 12, 2026

We're sorry to hear the product didn't meet your expectations — we know how important quality sleep is, and we genuinely want our customers to experience results.

While many of our customers do report positive outcomes, we understand that supplements can work differently for everyone. Your feedback is valuable to us and we take it seriously.

We'd love the chance to address your concerns directly. Please feel free to reach out to us so we can see what options may be available to you. We appreciate you taking the time to share your thoughts.

Reply from Relaxium

Mar 11, 2026

We're sorry to hear about your experience and completely understand your frustration. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience this situation has caused.
Sometimes when a return and refund are processing simultaneously, the timing can create confusion that makes it appear a credit isn't coming — and we're sorry that added to your frustration.
We'd love the opportunity to make this right for you. Please reach out to me directly at 301-437-7590 so I can personally review your account and work toward a resolution.
Thank you for bringing this to our attention — we value your feedback and look forward to resolving this for you.