My delivery was on time and delivered to me quickly. Service could have been improved if there was more communication from Relay telling me where my parcel was and what day I should expect to receive... See more
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Great exhibition but was uneven underfoot, with no warnings!! Could do with improved signage inside. Staff helpful exhibition really good. Gift shop SOOOO expensive!!
Delivery was good in time for my occasion the colour was good but if was off black I would like it more
Didnt knock on my door properly so i didnt know that my delivery came till I checked my emails
Company details
Written by the company
Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.
Contact info
United Kingdom
- support@relaytech.co
- relaytech.co
4.0
Great
81K reviews
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Amazing shipping
April 10, 2026
Brilliant
Brilliant , courior was polite and handed the parcel to me not like some dump it on the floor and are gone before you have a chance to get to the door ,
April 13, 2026
I liked the WhatsApp messages they sent…
I liked the WhatsApp messages they sent me to let me know when my parcel was being delivered
April 10, 2026
Promptly delivered and with care.
April 10, 2026
The products were bought for someone…
The products were bought for someone else and have been well received. Only criticism is that site stated 7-10 days delivery from order and actually took much longer. Should state same period from shipping to delivery as some two weeks before shipping actually occurred.
April 10, 2026
Excellent service ...Lovely delivery person
Delivered on time with care ...Lovely friendly delivery chap ...All round excellent experience ...With other delivery companies my parcels are always opened and damaged ...First time I've had a delivery with this company and my parcel has quite obviously been handled with good care ...Excellent service and nice chap who delivered ...Great job 👍🏻
April 17, 2026
Unprompted review
Good service
April 10, 2026
Open package. Rude delivery man.
The package arrived ripped and open. When I refuse receiving it, the delivery man refused to take it back and while leaving me there shouted "return it to a shop".
April 10, 2026
The parcle was delivared on time and i…
The parcle was delivared on time and i was very peased with how it got delivared.
February 8, 2026
Undelivered next-day delivery - no support provided
I paid for next-day delivery specifically because this parcel was time-sensitive and needed to be handed to someone travelling today. It has now been three days, and the parcel has still not been delivered. As a result, the entire purpose of the next-day delivery has been completely defeated. Tracking shows that the parcel was already “out for delivery” on 15th April, yet it was later marked as delayed with no meaningful update since. Being told to wait an additional 48 hours for a status update is simply unacceptable, given the urgency of this shipment.
I am extremely disappointed, not only by the delay but also by the lack of effective support. Attempts to get assistance through your help centre have been unsuccessful and frustrating! I am seeking an immediate clarification on the parcel’s current status and location, and a clear explanation for the delay after it was already out for delivery.
I am hoping to receive a response through this Trustpilot platform, as communicating through your own channels has proven unhelpful. This experience has been highly inconvenient and disappointing.
April 15, 2026
Unprompted review
On time delivery and product match the description
On time delivery and items match the description
April 10, 2026
Relay delivery is prompt and…
Relay delivery is prompt and communication is seamless and fluid
April 13, 2026
Very informative about the process and…
Very informative about the process and when the shipment would be here. Easy to track.
April 13, 2026
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