Reliefband Reviews 

127
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in alleviating nausea and anxiety, with some finding it a significant aid for conditions like motion sickness and gastroparesis. People often highlight its ability to work without medication and the control it offers over symptoms. The purchasing process is generally considered easy, and some users have been long-time fans, even buying multiple devices. However, some customers experienced issues with product quality, such as charging cables not staying in place, batteries failing prematurely, and devices not working after limited use. There are also concerns about the product's waterproof claims, with several users reporting their devices stopped working after exposure to water, contrary to advertising. Delivery service is a significant point of dissatisfaction, with many reporting long shipping times, incorrect items received, or packages delivered to the wrong address. Additionally, some found the wristbands uncomfortable or ineffective due to poor fit or inadequate latch mechanisms.

What people talk about most

Product

Clients share ambiguous opinions on product effectiveness, with many reviewers reporting that the product... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting that their... See more

User experience

Consumers find the user experience to be ambiguous, with some reporting positive initial impressions and ease... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting significant delays and items... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My order was placed on Dec 31 and I received the wrong size Samsung band. I realize Dec 31 is a high volume time since there was a New Year's sale so I understand it taking a little bit longer to... See more

Rated 3 out of 5 stars

The product works very well however this is the fifth one I’ve purchased because the battery stops holding a charge. This imperfection is not only very costly and troublesome to the consumer but a ter... See more

Rated 3 out of 5 stars

I have already returned the reliefband. There is no information about appropriate charging the first time from a computer, so when I really needed it, after charging from a normal power cord, it only... See more


Company details

  1. #9 of 9 best companies in Medical Technology Manufacturer

Written by the company

Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.


Contact info

3.2

Average

TrustScore 3 out of 5

127 reviews

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1-star

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Hasn’t replied to negative reviews

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3.2

All reviews

(127)

58 reviews in the last 12 months

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Rated 3 out of 5 stars

the barrage of daily emails really is a…

the barrage of daily emails really is a turn off

November 1, 2024
Reliefband logo

Reply from Reliefband

Hi Mark,

We are sorry to hear that. If you wish to unsubscribe from our emails you can do so on our website. We like to keep our customers updated with new product releases, promotions, and general sales events.

Thanks,

Reliefband Customer Service

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Rated 1 out of 5 stars

Took 4 weeks to get a refund processed

Took 4 weeks to get a refund processed, which is ridiculous! Then they charged be $35 for shipping and handling for the return. That is outrageous. I don't know how they run their company but that is poor customer support. I wish I had never bought the relief band. It didn't work and getting my money back was so much work.

October 29, 2024
Unprompted review
Reliefband logo

Reply from Reliefband

Hi Nikki,

We are sorry to hear about your issue with our return process. However, it is stated on our website here:

https://www.reliefband.com/policies/refund-policy

This is based on company policy. The Reliefband is effective for about 85% of the users who try it. We do offer FREE ground shipping and offer expedited to consumers. Again, we are sorry for your frustration with the return process. We are an FDA-Cleared Class II medical device and returns are required to be tested prior to refund or replacement.

Regards,

Reliefband Customer Service

Rated 4 out of 5 stars

Quit working after a year

I purchased the Relief Sport band a little over a year ago. It worked great on planes, boats, and car rides. I could actually read a little in the car without getting ill and I didn't feel the typical woozy feeling after a long journey. I am disappointed however that it quit working after the 1 yr warranty expired. I can't push the center button to turn it on. I was able to pop it back in place by pressing extra hard but it's still very difficult to press to get to the level of sensation I need. For the price, this should last more than a year. Very disappointing.

October 21, 2024
Unprompted review
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Reply from Reliefband

Hi DeeDee,

We are sorry to hear of the issues with your Reliefband Sport device. Please contact our Reliefband Customer Service which can guide you through troubleshooting tips or offer you a discount to purchase a new unit. Please contact us at customerservice@reliefband.com.

Regards,

Melanie
RB Customer Service

Rated 1 out of 5 stars

Poor customer service from the…

Re: Order #1234545 confirmed.
Poor customer service from the beginning. I paid extra for fast shipping and had issues. The product stopped working within the first few days. Then they only warranty the main device and not the extra components that were purchased with the main device. After 6 weeks of waiting I finally get a refund for mush less than the purchased price. They have all of the devices that were purchased.
DO NOT BUY FROM THIS COMPANY

October 14, 2024
Unprompted review
Reliefband logo

Reply from Reliefband

Hello,

Thank you for your honest review. We are happy to work with you to come to a resolution on your issues. Please provide your order# so I can fully research this and settle on a fair resolution for you.

Thanks,

Reliefband Customer Service

Rated 3 out of 5 stars

The relief band takes too long for…

The relief band takes too long for delivery. At checkout, there was no option for expedited delivery. I wish there was.

October 2, 2024
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Reply from Reliefband

Hi Carol,

We are sorry to hear that you had an issue placing your order. This may have been an oversight, but we offer expedited shipping on the checkout page. We offer FREE ground shipping and then you an update to expedited. So sorry that was missed on your order. Fingers crossed it arrives quickly.

Shipping method
Ground Shipping - Free over $50

·
Free
Choose a shipping method

Ground Shipping - Free over $50

Free

Expedited Shipping and Handling (2-4 Business Days)

$35.00

Thanks,
Reliefband Customer Service

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Rated 5 out of 5 stars

Gave mine away, bought another one

Because the relief band has been so effective for me, I gave mine away to my cousin's son to help him with his awful car sickness. But I can not enjoy amusement parks or long car rides without it, so I just purchased my second Relief Band. I also have stomach issues and Relief Band helps me not feel so nauseous. It has been an absolute game changer for me.

September 30, 2024
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Reply from Reliefband

Hi Candance! Thank you for your review and feedback. We hear that often "It has been an absolute game changer for me".We are happy to hear that it provides you with relief of nausea while on long car rides and at the amusement parks! Thanks again for sharing.

Reliefband Customer Service

Rated 1 out of 5 stars

I gave you only one star because as of…

I gave you only one star because as of this date I still have not received my order. It should have been here by now.

So now that my order has been fulfilled, albeit, late, I can amend my review and report that the relief band works magic and fulfills its purpose. I might only suggest that the company be more realistic in telling customers when to expect their order. So I raise my report from 1 star to 4 stars.

September 28, 2024
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Reply from Reliefband

Hi Marsha,

We appreciate your review. The Reliefband Conductivity gel was on a short backorder. Your order has shipped and shows delivered yesterday:
Delivered

Delivered, In/At Mailbox
CARLSBAD, CA 92011
October 9, 2024, 12:22 pm

We hope it has now been received. We apologize for the delay. I have issued you a $10.00 refund for the delay in your order. We would appreciate another opportunity to improve on the review.

Kind Regards,

Melanie Brothers
VP of Operations
Reliefband

Rated 5 out of 5 stars

First time dealing with motion sickness!

We were on an Alaskan Cruise when we had 11ft. waves. I had started taking dramamine prior to our trip, but it wasn’t enough. Our Butler told us about the motion sickness bracelet in the gift shop. We went down immediately to the gift shop and purchased the Reliefband with the replaceable battery. The salesperson suggested I set it at the 3rd level with as nauseous as I was. Within 24 hours I was able to lower the level and I wasn’t nauseous the rest of the cruise. I never ever have had any motion sickness until this recent cruise. I promised my husband any future cruise we go on I will be taking my new Reliefband with me.

September 11, 2024
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Reply from Reliefband

Hi Jean,

We are thrilled to hear that the Reliefband helped you on your cruise! Would you mind sharing what cruise ship you were on?

Thanks!

Rated 2 out of 5 stars

Worked well the first several times I…

Worked well the first several times I used it. Now you can barely feel it working, even on the highest setting. Very disappointing especially after spending 200.00 on it. Waste of money….

September 14, 2024
Unprompted review
Reliefband logo

Reply from Reliefband

Hi Jeff,

We are sorry to hear you are experiencing issues with your device. We do offer a 1-year mfg warranty for defects with a replacement. Don't hesitate to contact our Customer Service team at customerservice@reliefband.com to assist you with troubleshooting tips OR to see if you are eligible for a replacement device.

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Rated 5 out of 5 stars

Love it

Can’t wait to try it!

September 1, 2024
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Reply from Reliefband

Us too !!!

Rated 5 out of 5 stars

1st trimester savior

Have been sick 24/7 in my first trimester. The band has allowed me to eat and function again.

August 31, 2024
Reliefband logo

Reply from Reliefband

Thank you for sharing your feedback and we are thrilled to hear it is helping you with eating and function again.

Best,

Reliefband Customer Service

Rated 1 out of 5 stars

When I realized that the band only…

When I realized that the band only lasted 50 hours with no way to rechayit I reached out to customer support but they wouldn’t refund it and allow me to exchange it.

August 31, 2024
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Reply from Reliefband

Hi Karen,

We do apologize but our Customer Service Reps are following procedure:

If you purchase a Reliefband® Premier, Reliefband® Sport or Reliefband® Flex you are not completely satisfied with the product for any reason within 14 days of receipt of purchase, we will refund your purchase price excluding shipping and handling charges. The Reliefband® 50 Hours is excluded from this return policy.

Additionally, I have attached the Return Policy and Warranty page here: Return Policy and Warranty – Reliefband®

Please also note that the following information is posted on our website, under the description of the 50-Hour device:

•"50 Hours of Total Use"
•"THE RELIEFBAND®️ 50 HOURS IS EXCLUDED FROM DISCOUNTS AND THE 14-DAY MONEY-BACK GUARANTEE."

Rated 1 out of 5 stars

Not for My Type of Nausea

The band looks great and I am sure it is helpful for many people. Unfortunately I tried it for 2 weeks and it did nothing to relieve my nausea. It may be that it’s because my nausea is anxiety and medication related and not due to any type of motion sickness. But it was worth a try.

August 23, 2024
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Reply from Reliefband

Thank you for your review.

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Rated 5 out of 5 stars

Freedom on the Road

I get motion sickness while driving sometimes but mostly when I’m a passenger. I live in Ozark Mountains so any trip to the river, lakes or road trip, I have to drive so I don’t get sick. With Reliefband, I am able to be a passenger now!!! ReliefBand has no side effects like other medicines for motion sickness so I can enjoy my trip! This is literally life changing for me and my family!!

August 1, 2024
Reliefband logo

Reply from Reliefband

Hi Deanna! We love hearing stories of relief! We are thrilled to hear you can now travel as a passenger and that it is life-changing for you an your family.

Best,
Reliefband Customer Service

Rated 5 out of 5 stars

I’m a nurse and was shocked when I wore…

I’m a nurse and was shocked when I wore it for the first time and it actually worked. I get pretty severe nausea from motion sickness and it actually worked for that. Unfortunately in my last order I had the band missing from the order, but I’m sure I’ll hear from you. Thank you

July 31, 2024
Reliefband logo

Reply from Reliefband

Hi Debra,

Thank you for sharing your feedback and success with the reliefband! We apologize for the error with your order. Please contact our Customer Service team and ask for Melinda. We can ship you the missing item. Email customerservice@reliefband.com.

Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

Easy to order

Easy to order although the product did not help the nausea of pregnancy with my daughter in law. The shopping experience was easy and did not have any problems.

August 1, 2024
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Reply from Reliefband

Thank you for sharing your feedback and review.

Reliefband Customer Service

Rated 2 out of 5 stars

I was really hoping for better results

There’s still a possibility I will be returning it. I ordered it to help with morning sickness and I’m not getting the relief I was hoping for. It also caused a rash on my wrist and I haven’t been able to wear it for 2 days because it burns the rash if I do.

August 1, 2024
Reliefband logo

Reply from Reliefband

Hi Kiersten,

We are sorry to hear about the skin issue. We suggest switching wrists. Please contact the Reliefband Customer Serice team for an exchange to our hypoallergenic model at customerservice@reliefband.com.

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Rated 5 out of 5 stars

I love this product

I love this product. I have the original ReliefBand and just got the Flex. I love the fact that it has replaceable batteries and I don't have to worry about charging and I can attatch it with my iWatch.

August 8, 2024
Reliefband logo

Reply from Reliefband

Thank you for your 5-star review! We love hearing stories of success with the reliefband!

Best,
Melanie

Rated 1 out of 5 stars

I tried to cancel with a few hours of…

I tried to cancel with a few hours of placing the order and never heard back. Then a few days later I got an alert that it shipped.

August 2, 2024
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Reply from Reliefband

We are sorry we couldn't cancel the order. We offer a 14-money-back guarantee- Don't hesitate to contact Reliefband Customer Service at 877-735-2263 or via email at customerservice@reliefband.com to assist with returning your device.

Rated 5 out of 5 stars

The Reliefband is really fantastic!

The Reliefband is great! It actually WORKS! I've tried Seabands, bonine, and dramamine. This outdoes them all. I love that it has various levels so I can up the intensity if I need to. My only drawback has been the magnetic charging unit. I just can't get it to stay connected. It unlatches itself during charging all the time. I have just purchased the new charger that is available on the website based on positive reviews. It should arrive soon.

August 1, 2024
Reliefband logo

Reply from Reliefband

Thank you for your honest review!! We hope the USB charger is helpful!

Reliefband Customer Service

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