Reman-Engine.com Reviews 164

Sales reps are very informed and made buying engines very easily. That is why I keep coming back

Joseph was so helpful and answered all our questions. I’m confident we will get a quality motor shipped and their warranty is great

The sales agent Tim was very knowledgeable and very polite. He could definitely teach work ethics and customer service to others!

Great customer support, Thank you:)

You actually get to talk to someone and service is quick and they handle problems efficiently.

Easy ordering, quality product, quick delivery.

Quick and easy buying process! Shipment arrived when expected, and overall the process was stress free and easy. Will be awaiting the install of our new engine now!

So far so good. Haven’t received order yet so cannot verify

Talking to someone who has knowledge of what I want to do

When I called, I spoke with Joseph. He was on point and helped guide me through the purchase! I sure hope that everything goes smoothly once the engine arrives and is installed.

I ordered an engine for my 2005 truck.They were very helpful in finding the correct engine. Got the engine delivered in 5 days from when I ordered it ,and the core was beyond simple to do .They are very reasonable on the prices as I checked on numerous sites. Very pleased with the whole experience.

Very helpful and patient with me. Step by step took his time and waited for reply. Very Satisfied

Placing an order was easy and the customer service rep was super helpful.

Quick and efficient.

I want to say that I am expecting great results from Reman Engine but you, the review company, are asking way too soon for rating. I still have not heard from the company to get some answers like: 1- can I purchase a no fault warranty to cover the installation by the shop 2-an upgrade to the installation kit. But you asked before I can find these things out and implied that this is when you wish to ask

Trues to return an engine that my mechanic mis diagnosed. Throughout purchasing, I made sure to read everything I submitted. No where did I read a re stock fee of 20% plus freight would be charged. This was a 4500 engine, and to pay 20% restock fee, on something that is on a skid, and will take a forklift 2 minutes to put back on the shelf. I didnt mind paying for the freight, but absolutely not the restock fee. I've asked for a manager to call me, sent email, and still 3 weeks later, nothing! Reman was not good to me, so I sold elsewhere for 4k, and got the guys core for return. im just a regular guy, not a company that specializes in selling engines, and I still made money, and didnt loose as reman wanted me to. will never buy a engine from them again, and already purchased 7 this year, with plans on ordering more in the future, but not with this company

Friendly and knowledgeable

My sales representative Jay is awesome. He was able to help me during this stressful situation without adding more stress to the situation. His willingness to work through the problem is commendable.

Helpful customer service and knowledge