Reman Transmission Reviews 

437
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Customers consistently and frequently praise the exceptionally helpful and knowledgeable staff for making the entire purchasing process smooth, straightforward, and answering all technical questions. Consumers also appreciate the very affordable pricing compared to local shops and the clear guidance provided when selecting the right replacement parts for their vehicles. Some reviewers were not happy with receiving faulty transmissions or experiencing mechanical issues shortly after the professional installation process. People also mentioned difficulties with unexpected extra costs, shipping delays, and significant challenges when trying to reach customer support for timely warranty replacements and repairs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for their exceptional customer... See more

Product

Customers consistently note ambiguous experiences with product quality, reporting a high level of... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions about their... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a wide range of differing opinions.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly between consumers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was great. The company needs to be upfront about extra installation cost. A transmission cooler must be added to not void warranty.

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

437 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(437)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Transmission purchase

Sales associate over the phone was amazing and extremely helpful to all my questions i wish i knew his name but that man deserves a raise he sold me a 4l60e 4x2

September 22, 2025
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Rated 5 out of 5 stars

My experience was not great

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purchase. I called numerous times trying to verify my Oder. Eventually Shelly ( A Supervisor) called me. She was unprofessional, she assured me that I was sent a tracking #. We exchange words Shelly got upset and cancelled my order. ( mind you the transmission was 5 miles from my house). Shelly ended up saving me $500. Reman is sending me emails every day for the core, I never received a transmission from them it was cancelled by Shelly.

September 19, 2025
Unprompted review
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Rated 5 out of 5 stars

TIM WAS GREAT AND SO HELPFUL

TIM WAS GREAT AND SO HELPFUL! I called Tim back and before I could leave a message he was already calling me back. Speedy and knowledgeable! He handled my order with knowledge and ease. Go TIM!

September 16, 2025
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Rated 5 out of 5 stars

Efficiency at it best

The ability to find the correct transmission on the web page was spot on. Outstanding web page. Not only knowing you have identified the correct transmission on the web, actually talking to a specialist brought comfort in knowing you were purchasing a high-quality direct replacement. The web and talking to a specialist were misleading. the lead time to receive the transmission and the order was confirmed on the web and verbally was 14 days. it actually took 21 days. No one reach out to explain the delay. I had to call customer service to get an update. Charlie was very prompt and professional in his response and update on the status. I understand things happen that would increase the lead time. One improvement would be to send updates on the order status with a shipping update. The status when you log in doesn't actually provide an accurate status. All in all, I would recommend Reman Transmission.

July 22, 2025

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