Reman Transmission Reviews 

436
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Customers consistently and frequently praise the exceptionally helpful and knowledgeable staff for making the entire purchasing process smooth, straightforward, and answering all technical questions. Consumers also appreciate the very affordable pricing compared to local shops and the clear guidance provided when selecting the right replacement parts for their vehicles. Some reviewers were not happy with receiving faulty transmissions or experiencing mechanical issues shortly after the professional installation process. People also mentioned difficulties with unexpected extra costs, shipping delays, and significant challenges when trying to reach customer support for timely warranty replacements and repairs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for their exceptional customer... See more

Product

Customers consistently note ambiguous experiences with product quality, reporting a high level of... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions about their... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a wide range of differing opinions.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly between consumers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was great. The company needs to be upfront about extra installation cost. A transmission cooler must be added to not void warranty.

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

436 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(436)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was impeccable

Service was impeccable. Shelly has a considerable amount of patience, and a absolute pleasure to deal with. Now I hope their product is as good as their customer service!

July 19, 2025
Rated 3 out of 5 stars

They sent a Jeep transmission to…

They sent a Jeep transmission to Florida with all my matching numbers on order. I still don't have my Toyota transmission in Tennessee.

July 15, 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback! The Toyota manual transmission was a build and has not shipped as of yet. We are not quite sure what Jeep unit is being shipped to Florida as we do not show this information. If you have any questions, please feel free to contact us.

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Rated 5 out of 5 stars

Great communication.

I'm changing my response to a positive experience. Jay from Reman Transmission called me back, and said my transmission has already been shipped out to me. I'm really happy they reached out to me and reassured me the Transmission has been shipped. It's not going to take 7-14 days. Thanks again Reman Transmission!

July 13, 2025
Rated 1 out of 5 stars

ABSOLUTELY 100% DISSATISFIED

ABSOLUTELY 100% DISSATISFIED. On number THREE transmission from this company. Sure they honor their Warranty and send another. But number THREE. 3 transmission in less than 7,000 TOTAL miles. Less than 1,000 miles out of transmission #2. Left on the side of the road. Guess what… put the third one in, got it reprogrammed.. jerking through gears AGAIN. Pieces of crap. You call and tell them these things, “oh we will send another”. Was supposed to hear from a supervisor and never did. How many pieces of crap are you going to send me?!?! How many more times do I get left on the side of the road?? Spend your money else where. It will save you in the long run.

(try this one) Shipment Order Number for your reference Reman:
245017892

July 8, 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Please provide your order number or email associated with your purchase we do not show any order associated with this name. The order number provided is not our order number, We believe you are reviewing the incorrect company.

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Rated 5 out of 5 stars

Easy ordering

Easy ordering, and a very attentive assistant on the other end of the phone. Made it a pleasant transaction thank you very much.

July 3, 2025

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