RE/MAX Reviews 91

I was in contact with this company for a very short amount of time in 2024 for property management, specifically with Dave Trebeek. In that short amount of time I realized how horrible his customer interaction was and quickly got help elsewhere. After backing out he put a lien on my property and didn’t say anything and I didn’t find out until I was going to sell my property. After contacting the company they have no record of me being a client and I don’t have any receipts of unpaid bills or any reason a lien would have been reasonable. Now my closing is delayed as I sort through the validity of this lien. Stay away from this group and this guy, it’s not worth it.

Most rude unperfessioal attitude staff to have to deal with! Horrible communication lack of training and all around suck as a business. Poor properties for tenants and surely thing all about money and not the wellbeing of the people who rent from them. Tries everything to keep all your deposite money so you will get nothing back in return‼️

We recently purchased a new home that unfortunately went into a power of sale.  We discussed all the legal consequences of such a sale.  Out of an abundance of caution, we had the now tenants of the home sign a separate agreement promising that the house will remain in the same condition as it was at the time of purchase.  Their agent who now represented the bank made several assurances that they are "good people" and just "down on their luck".  He promised us numerous times that the house will remain in the same condition.  He had his former agents sign the separate contract and he furthermore had them send a separate email promising all of the above.  

Fast forward to today

Several serious concerns have been raised regarding what appears to be a significant discrepancy between the represented condition of the home and what was ultimately delivered.

The property was not left in the agreed-upon state. Since taking possession, we have already incurred approximately $3,300 in plumbing expenses, with additional costs anticipated, and we have also spent over $4,000 at Home Depot to address immediate issues. A full report from the plumber will be available soon outlining the scope of the damage to the entire plumbing system , something that was not present at home inspection in January. We are also now facing the need to replace major appliances, as the refrigerator continues to leak, even though we were told after inspection that the towel was there because they were defrosting , the dishwasher is non-functional, and the stove is nearing failure , issues that were either undisclosed or misrepresented during the final walkthrough.

In addition, several agreed-upon chattels were removed. While a $200 e-transfer was provided, this amount does not reasonably reflect the value of the missing items. Other concerns include the removal of the furnace filter and shelving adjacent to the fireplace and closet rods.

The condition of the carpets is also unacceptable, with strong urine odours and visible staining throughout the home. This odour was not present at final walkthrough which is highly disconcerting. Despite multiple cleaning attempts, the issue persists and may require professional remediation or full replacement.

Lastly, construction debris, including leftover concrete, was left on the property and must now be removed at additional expense.

We have been advised by Remax that there is absolutely nothing that they can do, despite the unethical representation of their agent.

My client was extremely disappointed with the service provided by RE/MAX North San Antonio Property Management. As a service member, we requested a one-month lease extension due to a PCS order, which was beyond her control. Unfortunately, the company refused to accommodate this request, showing little understanding or flexibility for a situation that directly impacts military families.

What made the experience even more frustrating was the manner in which they communicated. Their text correspondence was rude, dismissive, and lacked any empathy for the challenges her family was facing. As a result, her family was displaced during a highly stressful and unavoidable transition, causing unnecessary hardship.

A property management company should be understanding, professional, and responsive--especially when dealing with service members and their families. Sadly, RE/MAX North San Antonio failed in all these areas. I would not recommend their services to anyone who values professionalism, compassion, or fair treatment.

Horrifying experience.
Ignored every instruction.
Ignored my minimum acceptance.
Ignored my request to cancel the open home due to a family member suddenly becoming seriously ill. I was harassed and coerced while my family member was taking her last breath in palliative care.
Straight after being told of the passing, adrian Schmidt called and asked for my washing machine and dryer as his and his girlfriend jennifer Caulfield broke down.
Ignored my explicit instructions to wait for another buyer, a local, a teacher.
False claims were made after building and pest to reduce the price by Adrian Schmidt.
The contract was all about the buyers, including a 17-day timeframe to find another property and my home was undersold for what it has.
I was left homeless with kids.
The buyers they chose, went against Real Estate Institute of Queensland standards with RE/MAX support, moving in before settlement, claiming the house before settlement, vulgar language towards my kids with the agent allowing it, buyer “ran” towards me as if he was going to assault me with the agent allowing it, claiming brand new aircons not working, ripped the house apart looking for faults including in the roof and calling police while in MY home as they were told no, with the agency allowing the abusive behaviour. Cleary these first homebuyers can’t afford the property and tried to rip me off with Remax encouraging the extortion.
He and his partner, Jennifer Caulfield, both “ganged” up on me to push the sale through while grieving.
The principal- melina was notified in email, she was “horrified” at the behaviour, acted quickly at the time, but on settlement day went back on everything that had been said. Melina herself went against my explicit instructions that all communication was to be in writing, she called and I recorded the 45 minute conversation. No wonder Adrian and Jennifer’s conduct is the way it is with the principal herself ignoring explicit instructions.
Deleting google reviews.
Disgusting behaviour.
Taking advantage of death. No human decency, and no respect.

Every one is right ! lets sell low to get money for them not you, don't use Re/Max

RE/MAX truly makes your home buying a great experience and makes your home buying journey easier.

They make deals with wanted criminals … such as libya … this is another corrupt business

bad bad customer service. all promises only they get their money, after that no customer service at all. I read all about this company's smuggling deals on internet. he think people doesn't know about his corrupted deals and money laundering. I hope everything will be revealed soon. What all this shitty company does to the peoples life savings. :(

If I could give a rating of zero I would, when I interviewed Manjit to sell my mothers family home she gave so many promises of open house showings, advertising, community involvement and so much more. When I asked about feedback, game plan and direction Manjit disappeared did not answer emails, her sign was missing and we had to wait for 50 days for her contact to finish! Don’t get involved with her she should not be realer !

Re/max’s agent at the Carlsbad location, Maged Safiedine Is crossing many real estate boundaries and being unprofessional. He has been sneaking over to MY house while
"inspecting" my property when it's not even up for sale just to see MY wife. We are happily married with a 2 year old BABY!!! I will be taking this as high as I can go. Even with the news station calling out your company for this disgusting behavior. I had to make a Facebook just to get this across all platforms and social medias.

Lack of communication, mostly done by texting or on the phone, not in person.felt like our agent was looking out for their own needs, rather than ours. Had to be prompted to do things.

My partners assigned agent, Tumi Nkuna, has been an absolute nightmare to deal with. Time and time again, she sided with the tenants even when they were clearly in breach of contract. The tenants repeatedly changed their rent payment date at their own convenience ,and were still late month after month. Instead of issuing the proper notices and protecting the landlord’s rights, Tumi told them we “can’t evict them,” effectively undermining my partner as the property owner.
Communication was extremely poor. Follow-ups were rarely done. Issues such as a completely broken glass-top stove were not handled properly. Damages were not reported. Concerns were brushed aside.
When the lawyers instructed that the tenants vacate the property by 16 January 2026, Tumi continued reassuring them that they didn’t have to leave. A full month later, on 14 February 2026, they were still occupying the house, making excuse after excuse. Only once we demanded our keys back did anything move forward.
To make matters worse, Tumi arrived to conduct an “inspection” while the house was still full of the tenants’ belongings. What kind of inspection is done under those circumstances? We had to conduct our own inspection, taking photo and video evidence ourselves.
The property has been left in a shocking state:

Broken stove (never repaired)
Broken cupboards
Peeling paint and damaged walls
Filthy, greasy walls with cockroaches in multiple rooms
Blackened ceilings
Broken light switches and wall sockets
Yard messy, trees broken, rubble burned
Grease-stained paving
Municipality bill exceeding R30,000 due to unpaid monthly charges
None of these issues were properly communicated to us as landlords.
Throughout this ordeal, management, including David Bester (manager) and Linda Van Wyk (finance) , failed to respond to emails or take calls consistently. Escalating the matter to head office yielded no assistance whatsoever.
We feel completely unsupported, disregarded, and financially prejudiced. An agent’s responsibility is to protect the landlord’s interests while maintaining professionalism,not override the landlord’s decisions or enable tenants who are clearly in breach.
We will never work with RE/MAX Jacaranda again and would strongly caution other property owners to think very carefully before entrusting them with their investment.

Absolutely terrible management experience with Remax / Haven Realty. I was charged a $207 “missed maintenance appointment” fee even though someone was present to open the door. The maintenance person left, and minutes later I was hit with this charge. This is completely inaccurate and unfair.
I disputed the fee, but they refused to approve the dispute, leaving me stuck with late fees and putting me in a position where I couldn’t even pay my promised rent on time because of their mistake.
To make things worse, when maintenance has come, the job was done improperly and actually made the issue worse. Since then, no maintenance requests have been properly addressed or resolved.
This company shows zero accountability, poor communication, and no concern for tenants. Between false charges, ignored disputes, and unresolved maintenance problems, this has been the worst rental and management experience I’ve ever had. I would strongly advise anyone to avoid renting with them.

RE/MAX Lettings is the worst agency I have ever dealt with. Extremely unprofessional and with a serious lack of communication.

During our 7 years living in the property, there was no repainting and no proper maintenance carried out. Basic items were never renewed, including beds, fridge, and washing machine, despite long-term tenancy.

There were no annual gas or electrical safety checks, which is a clear breach of legal requirements.

After ending the contract, we requested our deposit back and had to chase the agency for several weeks just to get a response. In the end, the decision was made entirely in their favour, and we received none of our deposit back.

Overall, a very poor and stressful experience. Avoid this agency, especially the Canning Town branch.

Terrible experience, forcing people, greedy as expected

Review – For Public Awareness
RE/MAX Realtors – Brampton
Varun Kalia’s conduct as a real estate agent was highly unprofessional and unethical.
While we were lawful tenants under an active lease in West Ontario, the landlord decided to sell the property. Despite clear legal protections, we were served an N12 notice in bad faith.

Following this, we experienced repeated harassment from Varun Kalia and a representative associated with the Brampton office, including persistent messages at all hours, which was distressing and inappropriate. His communication showed a serious lack of professionalism and respect, particularly toward women. There were also unannounced visits to the property in the late evening, which was unacceptable.
Multiple agents acting on his behalf continued to contact and pressure us, creating a hostile and intimidating environment for tenants.
We took this matter to the Landlord and Tenant Board (LTB). The case has been concluded, and the landlord was found guilty, confirming that the eviction attempt was improper.
This type of behaviour damages trust, harms tenants, and reflects poorly on the real estate profession.
For public awareness:
If you experience similar treatment, document all interactions and report them to the LTB.

This company is a textbook example of opportunistic scamming. Entirely unregulated, with behaviour that suggests complete disregard for legal or ethical standards. Misrepresentation and fraud appear to be core to their operation. Strongly advise others to stay well clear.

Extremely disappointing real estate agency, with Ivo and the so‑called “owner” Bert van der Krogt standing out in particular.
Our assigned agent was not even a trained real estate professional by background; he previously worked for the Hague Tramway Company.

The entire business model operates on a commission-only structure that is not shared within the office. Agents—trained internally by Remax and not certified by the NVM—earn solely from their own sales. This model does not serve the client’s best interests.

In an already challenging housing market, potential buyers were not proactively forwarded or encouraged, simply because doing so would not benefit the agent personally. This fundamentally undermines the seller’s position.

Throughout the sales process we received a stream of excuses about the lack of progress:
“The sun is shining, people are at the beach.”
“It’s raining, so people stay indoors.”
We even had to facilitate open house events ourselves.

Under the supervision of owner Bert van der Krogt, a sale was arranged through our paid media package for a property belonging to the daughter of agent Ivo—sold privately to a third party. At the very least, this felt highly questionable.

After confronting them about this and stating clearly that we no longer wished to be represented by Remax—after three‑quarters of a year on the market—we switched agencies despite multiple threats from Bert.

The NVM-certified agent who took over needed only one open house event to sell the property, and did so in a professional, transparent, and truly service‑oriented manner.