Remedy Meds Reviews 

13,504
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,743 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable clinical team and the remarkably simple scheduling process that makes starting a personalized weight loss journey completely effortless. Many consumers also observe the exceptional customer support department, noting that phone calls and urgent questions are answered almost immediately by polite staff members. However, some reviewers were not happy with unexpected recurring billing charges and occasional difficulties regarding delayed medicine deliveries. A few individuals additionally pointed out minor administrative glitches, such as communication errors or practitioners having trouble with video angles and portal access.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional during their visits. Reviewers consistently... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire process is very... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting how easy it is to schedule... See more

Product

People report positive experiences with product, highlighting that their medication really works and helps... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend going with Remedy Meds for your GLP-1 needs. Everything has been super easy and efficient. The Nurse Practitioner who did my tele-health visit, Cristal, was kind, professional, and... See more

Company replied

Rated 5 out of 5 stars

I found remedy meds, December 2025 and needing help. Remedy meds has been so easy with appointments phone calls refills keeping me on track accountable so easy to work with. I get my blood work at my... See more

Company replied

Rated 5 out of 5 stars

Customer service is always great, I’m very old school and I like to call and have a real person on the phone for pricing and options not just everything online. Make sure to explore your options if o... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(13,504)

7,291 reviews in the last 12 months

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Rated 5 out of 5 stars

The dr was super nice and explained…

The dr was super nice and explained everything very well thank u

August 3, 2026
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Reply from Remedy Meds

We're so happy to hear that our doctor was super nice and explained everything very well. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Remedy has been a great weight loss journey

Remedy has helped me achieve my weight loss goal within 4 months. It is a lil pricey but worth it when you can talk to a clinician anytime. They are great about answering your questions and very helpful.

August 3, 2026
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Reply from Remedy Meds

We're thrilled to hear that you achieved your weight loss goal within four months! We appreciate your kind words about our clinicians' availability and helpfulness in answering your questions.

Rated 5 out of 5 stars

Such a great experience and had all my…

Such a great experience and had all my questions answered at hand. Laura was great and very helpful with information. I always want to talk to her in the future.

August 2, 2026
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Reply from Remedy Meds

We're so happy to hear you had such a great experience and that all your questions were answered! It's wonderful to know our team member was helpful and informative.

Rated 5 out of 5 stars

Such an easy process

Such an easy process. A very helpful and friendly clinician. A very positive experience.

August 2, 2026
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Reply from Remedy Meds

We're so happy to hear that you had such a positive experience and found the process easy. We're glad our clinician was helpful and friendly!

Rated 5 out of 5 stars

My clinician contacted me right on…

My clinician contacted me right on time. He explained the process and allowed me time for questions. I am excited to embark on this journey.

August 2, 2026
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Reply from Remedy Meds

We're so glad to hear your clinician contacted you on time and explained the process thoroughly! It's wonderful that you're excited to start this journey with us.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient, highly recommend

August 2, 2026
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Reply from Remedy Meds

We're so pleased to hear that you found our service professional and efficient. Thank you for your kind words and for highly recommending us!

Rated 5 out of 5 stars

My service provider was very thorough…

My service provider was very thorough and took the time to fully explain the process.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear that your service provider was thorough and took the time to explain the process fully. Thank you for your positive feedback!

Rated 4 out of 5 stars

Customer Support

Great experience so far excited to begin my new journey

August 1, 2026
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Reply from Remedy Meds

We're so happy to hear you're excited to begin your new journey with us! We appreciate your positive feedback and look forward to it as well.

Rated 5 out of 5 stars

Expect a phone call, not video call.

This is a great service. They listen, respond quickly, and address all needs, They are quick to refill prescriptions, and the shipping is fast from the compounding pharmacy. When you schedule your appointments, they say they're video appointments but make sure you answer your phone: all appointments I've had have been by phone not video.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear that you've had such a positive experience with our service, from our responsiveness to the quick prescription refills and fast shipping. We also appreciate you bringing the video appointment clarification to our attention.

Rated 5 out of 5 stars

RemedyMeds gives excellent customer service all around

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call about four times over last six months, there was no holding time, they are right on it, answering your questions, with great customer service. I am amazed at such excellent service.

July 15, 2026
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Reply from Remedy Meds

We're so glad to hear about your excellent experience with us! It's wonderful that getting signed up and receiving your medicine was hassle-free and that our team has been responsive and helpful when you've called. We appreciate your kind words!

Rated 5 out of 5 stars

Much better communication and…

Much better communication and professionalism than TrimRx, which I initially tried.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear you've had a positive experience with our communication and professionalism. Thank you for your kind words!

Rated 5 out of 5 stars

A Clear Choice …

So many supplier choices but Remedy Meds inspired confidence from the beginning. Clear, concise presentation, and easy ordering process, warm communication setting up the consultation. Really make one feel cared for. Looking forward to my success

July 31, 2026
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Reply from Remedy Meds

We're so happy to hear that we inspired confidence from the start! It's wonderful that you found our presentation clear, the ordering process easy, and our communication warm. We aim to make everyone feel cared for, and we're looking forward to your success too!

Rated 5 out of 5 stars

Staff

Kerry is the reason I come here. She so caring and compassionate and thorough. Goes above and beyond for patient. Kolinda is great also.

July 31, 2026
Unprompted review
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Reply from Remedy Meds

We're so glad to hear about your positive experience with our team members! It's wonderful that they are caring, compassionate, and thorough, and that they go above and beyond for patients.

Rated 1 out of 5 stars

I am profoundly disappointed with the…

I am profoundly disappointed with the way this company handled my medical care. After successfully using a prescribed GLP-1 medication under their program since January 2025 and complying with every aspect of my treatment, I was abruptly informed that my prescription would be discontinued solely because I had reached the age of 75. There was absolutely no advance notice, no discussion with a healthcare provider, no transition plan, and no assistance in ensuring continuity of care.

Healthcare should be guided by a patient's individual medical condition—not by an arbitrary age threshold applied without warning. To terminate an established treatment in this manner demonstrates a troubling lack of patient-centered care and a disregard for the fundamental principles of communication, continuity, and responsible medical oversight. Patients who rely on prescribed medications deserve timely notification, an explanation of policy changes, and an appropriate transition to another provider if services are being discontinued.

While every healthcare organization has the right to establish its own policies, implementing those policies without reasonable notice or an appropriate continuity-of-care process is, in my opinion, inconsistent with the standard of professionalism patients have every right to expect. The unnecessary anxiety, uncertainty, and disruption this caused were entirely avoidable.

I sincerely hope the company reevaluates both its age-based eligibility policy and, more importantly, the manner in which it treats patients who have placed their trust in its care. No patient should discover without warning that their ongoing treatment has been terminated simply because they reached a particular birthday.

July 31, 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

Very efficient!

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refills answering questions by email or call. They have been extremely helpful!

July 31, 2026
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Reply from Remedy Meds

We're happy to hear that we're always nice to you and answer all your questions! It's great that we're available quickly and keep you informed about your requests. We appreciate your kind words.

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