Remedy Meds Reviews 

13,449
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.6

All reviews

(13,449)

7,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clinician was professional

Clinician was professional, cheerful, and helpful and suggested an provided an alternative approach as I no longer qualified for semaglutide based on my weight and time between regular doses.

August 3, 2026
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Reply from Remedy Meds

We're delighted to hear that our clinician was professional, cheerful, and helpful, and that they were able to provide an alternative approach. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

2 years and counting

I have been taking GLP 1 for 2 years almost and this company has spent the most time with me , teaching me what I should do to be successful. I haven't got the medicine yet, hopefully it's as good as the customer service.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear that you've had such a positive experience with our team and that we could provide you with the support you needed. We're confident you'll be just as pleased with your medicine!

Rated 1 out of 5 stars

Does not care about the customer

I had my phone consultation and the woman I was speaking to asked me if I had thyroid cancer in my family. I told her that my father and my sister had cancer in the throat, but I wasn’t sure exactly if it was thyroid or not, and she proceeded to tell me oh well they’re two different things so is it thyroid or not? I told her I’m not sure and she said well I’ll just put that you said no. She proceeded to finish our phone conversation and explained it would be delivered within two days. I hung up the phone immediately called my dad to ask him what kind of cancer and he confirmed it was thyroid MEN2. I immediately call back. There was no answer so I text her that I wanted to cancel my order since I am unable to take the medication due to there being a family history of cancer. I got no answer so I emailed and they gave me the complete runaround telling me that it was already sent to the pharmacy and they’re waiting for the pharmacy to respond which of course it never did so it was sent to me. I told the lady I would return it and I just wanted a refund. days went by as they kept giving me the runaround, sending me to billing now telling me that it’s up to billing. ultimately they denied it because it was already sent to me. This company does not have the customer in their best interest.

July 22, 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 1 out of 5 stars

Unfair billing practices

I was offered a $100 off to activate my membership but then was charged full price. I called and emailed immediately but they would not credit the $100 or allow me to cancel the prescription. I wouldn't deal with this company.

August 3, 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

Fast reliable assistance with…

Fast reliable assistance with medication. Medical personnel readily available for consult. Easy refill process.

August 3, 2026
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Reply from Remedy Meds

We're so pleased to hear that you find our medication assistance fast and reliable! It's wonderful that our medical personnel are readily available and that the refill process is easy for you.

Rated 5 out of 5 stars

Always a positive experience

Always a positive experience with all expectations met. Medication arrives on time and the whole experience has been wonderful

August 3, 2026
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Reply from Remedy Meds

We're so pleased to hear you always have a positive experience and that your expectations are met. It's wonderful that your medication arrives on time!

Rated 5 out of 5 stars

The dr was super nice and explained…

The dr was super nice and explained everything very well thank u

August 3, 2026
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Reply from Remedy Meds

We're so happy to hear that our doctor was super nice and explained everything very well. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Remedy has been a great weight loss journey

Remedy has helped me achieve my weight loss goal within 4 months. It is a lil pricey but worth it when you can talk to a clinician anytime. They are great about answering your questions and very helpful.

August 3, 2026
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Reply from Remedy Meds

We're thrilled to hear that you achieved your weight loss goal within four months! We appreciate your kind words about our clinicians' availability and helpfulness in answering your questions.

Rated 5 out of 5 stars

Such a great experience and had all my…

Such a great experience and had all my questions answered at hand. Laura was great and very helpful with information. I always want to talk to her in the future.

August 2, 2026
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Reply from Remedy Meds

We're so happy to hear you had such a great experience and that all your questions were answered! It's wonderful to know our team member was helpful and informative.

Rated 5 out of 5 stars

Such an easy process

Such an easy process. A very helpful and friendly clinician. A very positive experience.

August 2, 2026
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Reply from Remedy Meds

We're so happy to hear that you had such a positive experience and found the process easy. We're glad our clinician was helpful and friendly!

Rated 5 out of 5 stars

My clinician contacted me right on…

My clinician contacted me right on time. He explained the process and allowed me time for questions. I am excited to embark on this journey.

August 2, 2026
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Reply from Remedy Meds

We're so glad to hear your clinician contacted you on time and explained the process thoroughly! It's wonderful that you're excited to start this journey with us.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient, highly recommend

August 2, 2026
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Reply from Remedy Meds

We're so pleased to hear that you found our service professional and efficient. Thank you for your kind words and for highly recommending us!

Rated 5 out of 5 stars

My service provider was very thorough…

My service provider was very thorough and took the time to fully explain the process.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear that your service provider was thorough and took the time to explain the process fully. Thank you for your positive feedback!

Rated 4 out of 5 stars

Customer Support

Great experience so far excited to begin my new journey

August 1, 2026
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Reply from Remedy Meds

We're so happy to hear you're excited to begin your new journey with us! We appreciate your positive feedback and look forward to it as well.

Rated 5 out of 5 stars

Expect a phone call, not video call.

This is a great service. They listen, respond quickly, and address all needs, They are quick to refill prescriptions, and the shipping is fast from the compounding pharmacy. When you schedule your appointments, they say they're video appointments but make sure you answer your phone: all appointments I've had have been by phone not video.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear that you've had such a positive experience with our service, from our responsiveness to the quick prescription refills and fast shipping. We also appreciate you bringing the video appointment clarification to our attention.

Rated 5 out of 5 stars

RemedyMeds gives excellent customer service all around

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call about four times over last six months, there was no holding time, they are right on it, answering your questions, with great customer service. I am amazed at such excellent service.

July 15, 2026
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Reply from Remedy Meds

We're so glad to hear about your excellent experience with us! It's wonderful that getting signed up and receiving your medicine was hassle-free and that our team has been responsive and helpful when you've called. We appreciate your kind words!

Rated 5 out of 5 stars

Much better communication and…

Much better communication and professionalism than TrimRx, which I initially tried.

August 1, 2026
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Reply from Remedy Meds

We're so glad to hear you've had a positive experience with our communication and professionalism. Thank you for your kind words!

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