Reminisor Reviews 39

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that items never arrived despite being placed months in advance. Customers also experienced issues with the delivery service, noting that tracking information often showed packages stuck in transit for extended periods or provided inconsistent updates. However, some customers eventually received their orders, even after significant delays, and found the products to be as described and satisfactory.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their orders. Many report placing orders for... See more

Product

Users describe negative interactions with product. Many customers report significant delays and non-delivery... See more

Delivery service

Customers consistently note negative experiences with delivery services. Many reviewers report significant... See more

Based on these reviews

Rated 1 out of 5 stars

Made an order on 29th January for 3 pairs of glasses. Received various "tracking" emails that looked made up - even though I had made an order from a UK site, the order began in the US and made its w... See more

Rated 1 out of 5 stars

I ordered a set of glasses in January 2026, it’s now April 2026 and the item has not arrived. Despite emailing the company they’ve claimed logistics issues, then delivery issues and refuse a refund a... See more

Rated 1 out of 5 stars

Order ref 46222M117281 If I could give zero stars I would. As others have already said, ordered reading glasses x 3, tracking got as far as Oxford (I’m in Scotland) and just stopped. Messaged them an... See more

Rated 1 out of 5 stars

I, sadly too have fallen into the scam trap of this company! Your products WONT arrive so please don’t order for them. I naively ordered the 3 pack of glasses on the 1st Feb 2026, the package ‘all... See more


1.5

Bad

TrustScore 1.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Arrived - eventually

I ordered a set of glasses in January. By April I despaired of them ever arriving. Tracking showed them in Birmingham since mid February. I had just decided it was a scam and opened a case with PayPal when they arrived. They are fine - good value in fact.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam do not use them - worst online shop I’ve known

I ordered a set of glasses in January 2026, it’s now April 2026 and the item has not arrived. Despite emailing the company they’ve claimed logistics issues, then delivery issues and refuse a refund as their policy states We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
they have not provided proof of posting or carrier details. - having read all the reviews this is a scam don’t use them.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

If there was a no star option I would…

If there was a no star option I would chose that. My experience with this company is mirroring all those below. My order, also for 3 pairs of glasses, was placed in January. They answer emails yes but continually say the order cannot be cancelled as the items have been sent, supposedly in my case, for a third time. I have absolutely no faith or trust in this company or that I will ever receive my order. Meanwhile they are happy to reply to my emails but will not refund. These people should be reported to Instagram for carrying their adverts. In fact, I will do that next. DO NOT ORDER FROM THIS COMPANY!!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, j bought off Instagram in January and over charged me, keep sending me tracking messages, first in USA now in Cambodia. Shame Instagram should be shutting these people down

March 31, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

💯 scam DO NOT USE

So wish I had thought to read these before buying, definitely a scam I order the 3 pack of glasses in January, same as others shipped and last update was the package had arrived in Cambridge in February. Nothing since apart from numerous emails saying I can ask for a refund once the items have arrived which I now know will not happen as it is a scam, looks like they have delayed shipping to hope people forget due to time lapsed. The last email I got was from their 'support team' saying they were chasing and to be patient and wished me a happy life!!!

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

As with all the other reviews, I ordered a 3 pair pack of glasses and still haven’t received anything. They also charged £18.95 initially instead of the £14.95 advertised. The tracking info says they’ve been in Cardiff since 2nd March. Customer service respond to emails but as for “patience”, “trust in the product” etc. I’ve asked for an immediate refund otherwise I will take legal action. Not expecting anything TBH.

March 26, 2026
Unprompted review
Rated 3 out of 5 stars

They have finally arrived …

Update 10.04.26 Glasses arrived! Ordered 29.01 and assumed that it was a scam as others have posted, they have finally arrived!
They are as described and I’m happy with them so hopefully all the other people who ordered them will recieve theirs soon too! I’ve updated my rating accordingly

January 29, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Warning!!

Warning!!! Do not order save your money this is a complete scam. I placed an order in January received numerous tracking emails, no response to my emails as to the whereabouts of my order. I never did receive the order

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Have been waiting weeks for glasses. Showing as in transit and in Birmingham since 22nd February, will be going for a refund from credit card company

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Company - do not send any money

Made an order on 29th January for 3 pairs of glasses. Received various "tracking" emails that looked made up - even though I had made an order from a UK site, the order began in the US and made its way to Oxfordshire UK (apparently) then seemed to vanish into thin air! various chasing emails to them just responded asking me to wait " a bit longer " - refuse to refund. Having read other reviews, I think this company is just a scam - save your £20.00 - or more dependent on what you are purchasing from them - doubt you would ever receive the goods

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - DO NOT ORDER

Order ref 46222M117281
If I could give zero stars I would. As others have already said, ordered reading glasses x 3, tracking got as far as Oxford (I’m in Scotland) and just stopped. Messaged them and they said they were sending out another set, but when I ask for tracking they say “be patient”. Absolute scam and money thieves, I’m raising a case with my credit card company.

January 25, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid they just take your money.

I ordered glasses at the end of January at a cost of £14.98, however, I was charged £18.73. The glasses never arrived. I contacted numerous times for a refund which the replies were always to wait longer. I finally was told I would received a refund, which, I did for £3.75! I questioned this and they sent me a break down of why I only got this amount. I have again questioned this. Whilst I was emailing Reminisor for a refund I also asked my bank for a charge back (which I got) and would urge everyone to do the same to get their money back.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM ALERT

BEWARE SCAM ALERT - Ordered 3 pack of glasses back in January - never received - they refuse to refund as say they’re with the courier. Totally given up now and written it off. BEWARE DO NOT ORDER - SCAM ALERT

January 22, 2026
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look