The bracelet came within four days between Christmas and New Year period, great product, great price not a single problem from start to finish will buy other products from this seller 👍🏻
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I didn’t think it’d be this good and high quality it is absolutely spot on haven’t taken them off yet really nice perfect Christmas presents 👌
Update! The seller responded to my mail and shipped me out the correct size with no extra charge! Thank you for arranging this and I love my necklace! Original message: I ordered a rope necklace wh... See more
Several attempts and still no response! Outside the returns window; strategic approach but there’s evidence to show you’ve been contacted several times. Would highly recommend to avoid this com... See more
Company details
Written by the company
Renotti is a community driven brand, focused on delivering quality products at affordable prices. Our mission is to provide pieces to excel your outfit and build confidence within your fashion. We’re way more than a quality jewellery brand - we’re a growing community of like minded individuals with the same goal.
Contact info
28 Haydon Close, HU106AB, Hull, United Kingdom
- info@renotti.com
- renotti.com
delivered quickly all good quality at a…
delivered quickly all good quality at a good price
December 30, 2025
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The bracelet came within four days…
The bracelet came within four days between Christmas and New Year period, great product, great price not a single problem from start to finish will buy other products from this seller 👍🏻
December 30, 2025
Superb service brilliant goods
November 17, 2025
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I wasn't entirely happy with my order
I wasn't entirely happy with my order, the necklace I ordered I thought was a gold chain but it wasn't it was a silver or similar which I didn't like but don't have the time to exchange it
November 17, 2025
I didn’t think it’d be this good and…
I didn’t think it’d be this good and high quality it is absolutely spot on haven’t taken them off yet really nice perfect Christmas presents 👌
November 12, 2025
Ignored - Incorrect order was sent
Incorrect order was sent. I asked to return the incorrect item for a refund and was told I wasn't allowed as the item was a sale item and they would ship me a new item. No new item ever arrived and the company has ignored my emails asking to resolve unfortunately
March 26, 2025
Where’s my order?
I ordered my piece on February 10th and it is now February 28th and I have still not received my order, but you guys are asking me to give you a review or how you did?
February 28, 2025
Reply from Renotti
Hi Caidyn,
Thanks for your order and sorry for any inconvenience.
I cannot see a order for this name on this date - if the order is going into USA shipping can take 11-18 working days as per shipping guidelines when ordering. All review emails are unfortunately automated.
If you drop us an email with your name and order number, we can have a look at this for you.
Info@renotti.com
Thanks, Renotti
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No response from customer service
Update! The seller responded to my mail and shipped me out the correct size with no extra charge! Thank you for arranging this and I love my necklace!
Original message: I ordered a rope necklace which was meant to be 3mm and a 5mm one was delivered. I’ve sent two emails highlighting this with images, showing that I have received the wrong necklace size and I’ve not had a response yet.
February 3, 2025
I am satisfied with the Renotti…
I am satisfied with the Renotti purchase, I think I will buy something else in the future!
January 30, 2025
I have emailed you four times trying tk…
I have emailed you four times trying tk return something and still nobody has acknowledged me.
January 22, 2025
Scammers and been kicked off Facebook
Scammers and been kicked off Facebook. Cheap crap and misleading. Have had to go to the bank to refund the money and they wouldn’t
December 23, 2024
Unprompted review
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I received the wrong item.
I received the wrong item.
*Update: I reported receiving the wrong item, and the customer service team responded promptly. They allowed me to keep the incorrect item and assured me that the correct one would be sent. I’ll happily update this review to 5 stars once the correct item arrives!
December 2, 2024
Reply from Renotti
Hi Matt,
Apologies the wrong item was sent, we had a huge demand over the Christmas period and unfortunately it happens occasionally.
We replied to your email within 15 minutes stating we’d let you keep the incorrect item as a gesture of goodwill and send the correct item out free of charge.
We can only amend our mistakes and don’t feel this justifies a 1-Star review.
Renotti
Outstanding customer service
Outstanding customer service. Failed to receive confirmation email of order, so sent email to customer service the following day and received a response within 4 minutes!! Got home and my delivery was there already.
December 12, 2024
Unprompted review
I am in love with how beautiful my gift…
I am in love with how beautiful my gift came out. The quality is amazing
December 3, 2024
Great crucifix necklace and rope chain
Great crucifix necklace and rope chain, perfect length, came sooner than I thought, ordered 2 of f them
November 25, 2024
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I haven’t received my package 🤦♂️
November 26, 2024
Reply from Renotti
Hi Que,
Thanks for your order.
Your order was sent the same day with a Tracked48 Royal Mail service, unfortunately due to how busy they are over the Black Friday period this can take slightly longer but is completely out of our control.
I've had a look at tracking it and should arrive today/ tomorrow as-long as someones in.
We feel a 1-star review is unfair when we've done all we can, we don't charge our customers for shipping and is being sent at the busiest time of the year.
Thanks, Renotti
Reply from Renotti
Thanks Andrew!
the delivery time takes a long time and…
the delivery time takes a long time and the package tracking platform does not work
November 18, 2024
Reply from Renotti
Hi Ange,
Thanks for your order.
Unfortunately we're a UK based company and orders are sent from our UK warehouse, when you order it states that shipping can take up to 11 days to USA, this can even take slightly longer in busy seasons (EG Christmas). As you only ordered 5 working days ago, we think it's a little unfair to leave a 1-star review.
If you drop us an email when can take a look at tracking for you.
Thanks, Renotti
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