Rentalcargroup.com FZE Reviews 

I booked a car at Edinburgh airport through them and the car was from Dollar. I was in and of with my car in a few minutes. Same with the return. Between saving on the rental and insurance, if I had been in accident, I saved a lot of money.

No worries, no stress, no overcalling about their car. Nice rental services.

The company I rented a car through has not released the money blocked on my credit card 2 weeks after I returned it.I can not contact this company they don't reply. Support replied to my first email with a copy paste template that did not address the matter then told me to email another address which has not replied for days.

I would concur with other reviews. They sub contract out the rental to other small firms locally who are back street and somewhat amateur. We got caught by this and the rental fell apart, lost €150, had to the rent with a more reputable brand. Go cheap, buyer beware. Follow up customer service as expected, email us, put your case and good luck ever getting your money.

We have been left at marrakech airport with no support from RCG or its group company car trawler.com

This is with a young family in the sun.

My recommendation is to never use Rental Car Group or Car trawler. Com

Car hire was all ok and everything went according to plan. However the car hire voucher clearly stated to return the car with fuel tank empty. We returned with some fuel yet car hire company insisted we pay cash for petrol as it had to be returned with fuel. I showed the Rental Cars voucher and they said that was incorrect and it had happened before.
I contacted the company and never received a response!

Be careful with with rentalcargroup - com

When you make reservation via rentalcargroup - com be aware that you need to have credit card even you booked a car with debit card.

Agent rentalcargroup - com does not care - they charge you with prepayment from your debit card and later you will have problem with rental car company. You will need to pay extra insurance +240 euro in my case if you don't have credit card or you should cancel your reservation.

Don't expect to get your prepayment afterwards.
I don't recommend to use this agent rentalcargroup - com

Everything was good, just you can tell that insurance cover is to pay immediately.

All good thanks

I reserved a car for me and my fly has a delay , no one of members from rent car didn't respond to my request . I send a email to inform about my delay , no one respond via email. Company don't share contact number to call or write a message on whatsapp , on their whatsapp slide on web page didn't work is a wrong link to redirect in whatsapp conversation. I do not recommend

My Milan rental with Green Motion was a disaster as they informed me my phone wallet credit card was not acceptable and my physical credit card could not be used as it did not have 6 months or more validity on it. I was forced into taking full insurance costing me 300E(paid by a Debit card) Why wasn’t these critical details passed onto when I made the booking. I have also contacted your office twice via your web page, but no response.

ease of use and simplicity

quick,easy,efficient and user friendly

easy to book. no hidden clauses.

I don't like the service when we would like to refund money back, there is no one to serve us. And all is the agency's fault, they let us wait for 1 hour then he said there is no car for us.

Easy to book and very clear expectations

cheap, easy to book

Transparent, fast, logical

The website is outdated. There are companies that changed their name/logo/address and the website still shows old data.

Very clear and easy to use. Clear information. And great prices compared to other sitres.