All pre-rent questions answered thoroughly (props to George in the UK). Highly appreciative of the ease with arranging drop off and pick up at my location. Strong communication with staff generally. T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I thought i had booked a scooter on Mallorca for a week starting on the day i booked it at 10am as we needed to get to accomodation. They took the deposit but there was no bike available that day. I g... See more
Company replied
Rented a GS 1200 for on-and offroad travel in the Karoo. Good bike with toolset and pumps for the tyres. Also a toolset was given. Only thing that could be better was the clutch that was not completel... See more
Company replied
Rented a bike through them in Mexico Efficient in arranging the bikes even if the ones we got were not as arranged at end of the tour we returned bikes in perfect condition and local dealer con... See more
Company details
Written by the company
At Rentalmotorbike, we don't just handle motorcycle rental bookings in over 95 countries and more than 1.900 locations worldwide; we also craft unforgettable experiences for every one of our customers. We understand that every motorcycle journey is special and unique, which is why we strive to be with you every step of the way. From the moment you make a reservation to even after you return the bike, our multilingual customer service team will be delighted to assist you with whatever you need. Looking for a specific bike for your adventure? No problem! On our website, you'll find a wide range of options, from nimble scooters to powerful trail bikes and everything in between. We partner with the best brands in the market, including BMW, Ducati, Harley Davidson, Honda, Yamaha, and many more! But what truly sets us apart is our commitment to you. Your happiness while riding our bikes is our greatest success. So, what are you waiting for? Book now and get ready to embark on the ride of your life with Rentalmotorbike!
Contact info
C/ Armengou 34, 08240, Manresa, Barcelona, Spain
- +1 201 478 89 64 | +34 910 052 345 | +44 203 769 00 23 | +41 26 508 70 03
- info@rentalmotorbike.com
- rentalmotorbike.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experience with the company
Very bad experience with the company, not preprofessional at all, rude behavior and old bikes

Reply from Rentalmotorbike
very bad experience
very bad experience
not profesional at all
had of the AD doen't exists and the customer service is very rude

Reply from Rentalmotorbike
Easy and friendly
Very easy to schedule. Lots of motorcycles to choose from. They even gave me 5 extra hours on the last day which made the trip even easier and took the pressure off on the last day. Would definitely recommend!
Good service
Good service, nice scooter delivered to our hotel and 2 brand new helmets as well.
Disc lock and chainlock included.
Will use this company again.
my worst rental experience ever
my worst rental experience ever.
Before I even got a confirmation that I could rent whatever at this place, I had to pay a deposit.
Then it took almost two days before I got conformation that I’m allowed to rent a bike at Rental Motorbike.
After that I was told that I cannot rent a 125cc scooter because a normal car driving license is not sufficient (the "clear advise“ about the license is small printed at the very end of the booking process).
Anyway: the didn't pay back the deposit and no efforts at all to offer me any other vehicle I am able to drive.
Poor behaviour
Florian

Reply from Rentalmotorbike
What can i say?
What can i say?
Everythink was very professional. Quick response.
Simply perfect!
Best regards
Harry
Nice experience
Nice experience, good communication
Probably a list (signed by both parts) with extra accessories to be done before and after rental - I had an unclear situation with some rain covers (I had to pay for them because I did not returned with them, but also I'm not 100% I had them :) )
very good service
very good service
would choose them again
Rossi was perfect
Great 👍🏼
Always available to find a Solution and try to fix all the request as taylormade.
Really suggesting this service.
Sincerely
Giuseppe
We had some questions during the…
We had some questions during the planning of the trip, which was answered promptly. We have no regrets and are happy returning costumers in the future.
Moto24.hu is a Budapest shop, located on the Pest side of Donau. The shop offered good service, most important was that the 2 bikes we rented was in good conditions and served us for 2 days without any problems. We will not hesitate to recommend Moto24.hu as your rental company during a stay in Budapest.
In the end Poor
Rented a bike through them in Mexico
Efficient in arranging the bikes even if the ones we got were not as arranged
at end of the tour we returned bikes in perfect condition and local dealer confirmed deposit would be returned within a week
No deposit after many weeks.
Basically told me not their problem. Issue is between renter & local shop.
So beware
They are completely scam for Serbia
Before i went to Serbia i paid some money and rent a bike. I waited at the point when i arrived but nobody called or came to me. I just went their adress myself but there was no bike there was no office. It was completely lie. It was too late after i noticed that. DONT THROW YOUR MONEY.
This is their mail:
Order placed succesfully [#1000039043]
Booking number:
1000039043
Initial date:
Apr-15-2019 17:00
Final date:
Apr-17-2019 17:00
Rental days:
2
Base details: Smile&Ride
Adress
Krusedolska street no.13
City, Country
Belgrade, Serbia
Phone E-mail
+381 65 993 44 55 info @rentascooterbelgrade.com
good service and great bike
good service! the motorcycle was already at the door on arrival. new motorcycle. few kms and good clean. Hertz service was very good. I was taken to the airport by car, which was a 5 minute walk.
sicily mottoleggio catania
Rented a Yamaha tenere660 and they gave me a Suzuki vstrom 650 heavier and older
Old motorbike form 2004 approx with 140000 km
Low battery having to push to start it a few times
Back case with a hole, I had to fix it due water leak when raining
Back tire from 2014 in minimum legal thread ,it felt very slippery when wet causing me insecurity an being un safe when ridding
Everything went as agreed.
Now I've tried it
Now I've tried it, I will definitely use it again. Hired a quality XT 660 from a local hirer in Morocco at very good rates. The bike was clean, serviced and did everything I wanted from it.
Prenotation System / wrong math
My Presentation was from 8 to 15 April.
Their confirmation PDF says:
1 to 4 March as a total of 7 DAYS!!!!!
And they said that I put the wrong dates.
But how the hell I could have done the wrong Math for them??????
Their system definitely has a problem and they put the fault on the consumer ....... be careful

Reply from Rentalmotorbike
Motos rent at Rome
Motos rent at Rome - Italy
Firstly they called me 5-6 hours before the flight to Rome, to tell me that the Motos I had chosen 1 (!) month before, they are not available. Because of this situation, I will have an upgrade from Piaggio Liberty to Piaggio Vespa Primavera and I accepted.
When we reached the shop, they gave us two different Vespas but it's Ok, we did not say anything till then.
Through our vacation in Rome the Motos used to turn off all the time during driving and we came back to the shop to inform them. The answer was "it is happening because they motos are cold", after half an hour of driving it is impossible. They just had problem.
But the worst thing was when we got them back, at the last day. They told us that we have to pay 22€ per hour, per moto bacause we kept it 2 hours more than the hour we took it!! The funny thing is when you are making the reservation of the motorbike, you fill a form, that asks you what time do you want to take it and what time do you want to give it back. So, nowhere is mentioned that you rent the moto for 24h. Finally, we did not pay those extra money bacause the employee, at the time we got there, was the manager of the shop and told us not to pay, but if it was another employee, and not him, we have had to pay.

Reply from Rentalmotorbike
Very friendly contact
Very friendly contact, very good and nearly new motorbike
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







