No objectivity of service
I received 1 negative feedback, I was unable to know who left it , compare to other website like hotels that show the profile , pictures and service provided by the owner and building , this website only allow rating , if someone give you negative feedback and more than likely these are the sort Feedback previous tenant will leave, you have way to picture anything more about the property. This is extremely devastating , you can't contact the person to resolved the issue , you cannot get support from the website as they hold no profile of service or description of your property. All it is, is someone that said your property is bad and you are a bad person. Most the feedback is not just directed to the property but it's directed to the owner and his reputation. You can improve a service if the feedback was real given by real individual, but how can you repair a person attack on your name?








