Rent A Sauna Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly staff for delivering quick, professional, and seamless home installations. Consumers truly love the product quality, noting how relaxing and wonderfully simple the saunas are to use daily at home. Many buyers frequently mention that the overall service makes renting and setting up an absolute game changer. However, some customers also noted frustrating issues regarding slow communication, unhelpful billing responses, and unresolved account questions. A few reviewers experienced delayed replies, poor support, and unexpected difficulties when trying to resolve various administrative problems with staff.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

User experience

Consumers find user experience to be exceptionally positive, describing every step from the initial rental... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time o... See more

Rated 5 out of 5 stars

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient. Even though our delivery time was a little... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(209)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great Service. Great Value.

Absolutely love that I can have an infra red sauna of my own for as little as $59 dollars a week!

Service and customer support are outstanding.

Customer experience second to none and the sauna itself is amazing.

I’m sleeping better, my chronic pain and inflammation is decreasing and my mental health has improved significantly.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

The Team at Nook were amazing to deal…

The Team at Nook were amazing to deal with! Super professional and so friendly! No hassle installation! We are so excited with our sauna it is truly a game changer!!! I no longer need to book for a sauna I now have one in my own home!

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

So far so good

So far so good. Super easy to get it rented and they come and set it up for you, you do nothing but enjoy it. The team is lovely from customer service to the guys the set it up, to the people that check in later. I would totally recommend .

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Terrific experience

Terrific experience — service from beginning to end was excellent, no hassles at all, the product was of excellent quality and at the end of my rental period my deposit was back in my account within hours of the sauna being picked up.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute fantastic customer service

Absolute fantastic customer service. Quick delivery and the setup time surprised me. 15 minutes after arrival everything was set up and ready to go. The sauna itself works flawlessly. Great concept for people not wanting to spend the money to buy a sauna and test if it's the right decision to have one at home.

July 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service, 5 stars

Excellent service from the staff right from first call, very easy to work with from ordering right through to the home delivery and installation, which really helps. Very happy with with my purchase, Sauna is really easy to use and the added Bluetooth speakers make it easy to listen to a podcast or music as you go. Overall a wonderful experience from Nook. 5 stars

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product

The process was super easy and the service we received was excellent.

We’re loving our sauna and would definitely recommend rent a sauna

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! This sauna has been a total game changer for us. The whole process was seamless—from initial contact to delivery. Everything was fast and efficient. We didn’t pay a cent for delivery, and they even set it up at no extra cost. The product itself is incredible—our only regret is not getting it sooner

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Nook have been amazing

The team at Nook have been amazing, from regular contact pre-delivery to installation all team members were thorough & polite.

I rented the 2 person core sauna & loved it so much that we purchased it once the lease was finished. Cost effective to run, easy to clean & definitely a must in my nightly routine.

The rent to buy option offered by Nook is the perfect setup if you don't want to commit straight away, or if you don't have the full funds up front.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

We are very happy with our new sauna

We are very happy with our new sauna. I wish we had got it sooner. The communication from the company was excellent. It turned up exactly when they said it would. The men who put it together were quick, neat and tidy and very polite. Could not be happier and we highly recommend them.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product

Rent a Sauna's team provided outstanding service from start to finish. They communicated promptly during delivery (which was early) setup, and post-installation follow-ups, ensuring a seamless experience. They even removed all packaging after installation, which was a thoughtful touch. Excellent service and a fantastic product—truly exceptional!

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Game Changer!!

Game Changer!!

I am so in love with my new nook. I have seen alot of differences in myself, since using it. It's where i go to switch off from the world and give back to me. These guys have been super friendly and professional from the start to installation. Great product and fits perfectly in a space in our garage. Easy to use. Highly recommend! Thanks heaps guys!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

We have been super happy with our Nook Sauna

We have been super happy with our decision to purchase the two person Core Sauna from Nook Saunas. From the first enquiry to free delivery and installation the process has been flawless and we are now enjoying our amazing Sauna that looks and works superbly. 100% Satisfaction from all aspects of dealing with Nook. Totally recommend

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

We LOVE our new sauna

We LOVE our new sauna! Great service, great product, easy to purchase and the team who installed and gave us a run through were excellent!

July 16, 2025
Unprompted review

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