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Rent From Locals: Car Rental in Albania & Greece Reviews 

933
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional staff for their helpfulness and friendly demeanor. Many found the pick-up and drop-off processes quick, easy, and hassle-free, contributing to a smooth overall user experience. Reviewers frequently highlight the clear communication and reliability, making their car rental stress-free and pleasant. However, some people experienced issues with the vehicles, reporting cars breaking down or having significant mechanical problems during their rental period. Additionally, some customers noted that the car received was not as described or pictured, with complaints ranging from poor cleanliness to safety concerns like worn tires or non-functional seatbelts.

What people talk about most

Service

Users describe positive interactions with service, highlighting the smooth, professional, and stress-free... See more

Staff

People report positive experiences with staff, consistently highlighting their welcoming, professional, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers reporting that the car they received... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers reporting that vehicles were in... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was good. The vehicle was a new car—a top-of-the-line, automatic Opel Grandland that ran perfectly. It made the trip very pleasant, which is saying a lot for a country with such chaotic... See more

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

933 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(933)

506 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad cars and very bad condition

First of all, I would like to say that I originally rented a car that looked great and was advertised as being in good working condition. However, as soon as I landed at the airport, I received a message saying that the vehicle had not been returned and that there was some issue with it. After waiting for about an hour, the administration finally replied and said they could offer me a different car instead.

They suggested a blue VW Tiguan and sent me a video. In the video, the car looked clean and in good condition, so I agreed. Then I had to wait again until they sent some people to pick me up. They drove me somewhere outside the city and gave me a completely different vehicle – a white VW Tiguan that was heavily damaged and in very poor condition.

The car had countless warning lights on the dashboard, the air conditioning did not work, the turn signal bulbs were burned out, and the check engine light was on. The vehicle was dirty, worn out, and clearly not properly maintained. They simply told me to take it and drive.

The people who delivered the car could barely speak English, and I had no idea where this vehicle had even come from. Overall, I was extremely disappointed with the entire experience.

I cannot recommend this company. Situations like this should not happen. If they cannot properly manage and maintain their rental fleet, they should not be renting out vehicles at all.

June 9, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We're very sorry to hear about your experience and that the service did not meet your expectations.
We appreciate you taking the time to share your feedback. We would encourage you to leave a review for the provider on our website as well, as this helps other travelers make informed decisions and helps us maintain high service standards across our platform.
Once again, please accept our sincere apologies. We hope you were still able to enjoy your vacation, and we thank you for choosing Rent From Locals.

Rated 5 out of 5 stars

Great experience

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely rent through the platform again.

June 13, 2026
Rated 1 out of 5 stars

Misleading information about insurance

Misleading information about insurance

June 3, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are very sorry that you were not satisfied with certain aspects of your rental experience.

Our goal is to provide all customers with excellent service, as well as clear and transparent rental conditions. We take feedback seriously and would like to investigate this matter further.

Please send us an email at info@rentfromlocals.al with the details of what happened, including your booking reference. Our team will review the situation and get back to you as soon as possible.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Although we had an initial problem with…

Although we had an initial problem with the car because the clutch was failing, they were incredibly helpful, responded immediately, and did everything they could to fix it. In fact, they even brought us a new car to where we were. We are very grateful and highly recommend them.

June 11, 2026
Rated 1 out of 5 stars

Essentially a scam, do not use them

This was not as described. The rental was not with a ‘local’ it was a rental car company pretending to be an individual.

The collection was not where it was detailed.

The person (3 separate people to contact to pick up the car) were rude and unhelpful.

They did not have the specific car that I selected.

The car was filthy and stunk of smoke.

Terrible experience and I will never use this again. Better off to rent directly with a reputable company!

June 11, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are very sorry that you were not satisfied with certain aspects of your rental experience.

Our goal is to provide all customers with excellent service, as well as clear and transparent rental conditions. We take feedback seriously and would like to investigate this matter further.

Please send us an email at info@rentfromlocals.al with the details of what happened, including your booking reference. Our team will review the situation and get back to you as soon as possible.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Local actors, secure experience

The website was a good way to get into contact with local small rental orgs. The calculation of the price per day can be improved to include all costs. But overall the experience felt very safe and reliable.

June 4, 2026
Rated 5 out of 5 stars

Great service and exact car as booked.

We received the vehicle we ordered. Very low mileage, in perfect condition. The handover was efficient and the owner even dropped us of at our accommodation about 1 km away after we handed the vehicle back. Great personal service from a smaller supplier.

June 3, 2026
Rated 5 out of 5 stars

Excellent experience with Redi Car…

Excellent experience with Redi Car Rental! The whole process was smooth from start to finish. The car was clean, reliable, and exactly as described. The staff was friendly, professional, and always available to help with any questions specially alke who give us many tips for our holidays in Sarande.Pickup and return were quick and easy, and the prices were very fair. I highly recommend Redi Car Rental to anyone visiting Saranda. Thank you for the great service!

June 9, 2026

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