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RentRedi Reviews 

284
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff and top-notch customer service, noting that support agents are extremely responsive, professional, and attentive during every interaction. Many people also find the platform wonderfully easy to navigate for efficiently managing their properties and making routine rental payments smoothly. Though some reviewers noted occasional challenges with payment processing times, unexpected deposit delays, and technical glitches regarding account management features and setup. A few consumers also experienced frustrating communication delays when trying to resolve recurring platform errors, alongside long waiting times to reach live support agents.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as some customers praise the ease of use and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding support, quick... See more

Staff

People report positive experiences with staff, frequently praising polite, helpful, and knowledgeable team... See more

Payment

Users describe ambiguous interactions with payment services, with some reviewers praising the convenience and... See more

Service

Customers consistently note positive experiences with service, mentioning that every single time they reach... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For the most part it is easy to use. The only issue that I have is that it will not allow me to use my checking account as an echeck, there is always an issue that could never get resolved, so it use... See more

Company replied

Rated 4 out of 5 stars

Overall, I liked the app. It is simple and mostly easy to navigate. Changing cards was a bit awkward. Had to delete one of my two older cards to add a new one and it wasn't very clear that I needed... See more

Company replied

Rated 4 out of 5 stars

I really appreciated Annette for all of her patience and knowledge with my onboarding process. I am looking forward to a smooth process with my rentals now that I am with rentredi.

Company replied

Rated 4 out of 5 stars

Overall the app is good! It has some hangups like slow to load. Needs to merge some of the propertys all to one section and have bigger pics of the propertys. Again good app and at a very reasonable... See more

Company replied


Company details

  1. #270 of 349 best companies in Software Company
  2. #7 of 11 best companies in Property Management Company

Written by the company

RentRedi is property management software built for self-managing landlords and independent real estate investors. It brings rent collection, tenant screening, leasing, maintenance tracking, and accounting into one connected platform, so landlords do not need to juggle multiple tools to run their rental business. Landlords use RentRedi to collect rent online through ACH, debit or credit card, or cash, with autopay, automated late fees, and payouts in as little as 2-3 days. Tenants can also report on-time rent payments to the major credit bureaus. Tenant screening includes credit, criminal, and eviction reports, with optional income verification, so landlords can review applicants with real data before approving a lease. Leasing tools include digital lease signing, secure document storage, and rental listings syndicated to Zillow, Trulia, HotPads, and Realtor.com, so vacancies get filled faster without managing multiple listing sites separately. Maintenance tools let landlords track repair requests from submission through resolution and message tenants directly inside the platform. Built-in accounting covers income and expense tracking, receipt capture, and tax-ready financial reporting, giving landlords clean records at tax time without extra spreadsheets. RentRedi is available as a mobile app for iOS and Android as well as a web platform, so landlords and tenants can manage rentals from anywhere. Every RentRedi plan includes unlimited properties, tenants, and team members, with no per-unit fees, so pricing does not increase as a portfolio grows. Support is available through live chat, phone, and email, along with guided onboarding and product demos. RentRedi is used by landlords managing a single rental property as well as independent investors managing larger portfolios of long-term and short-term rentals, replacing scattered spreadsheets and disconnected apps with one system for rent, tenants, and finances.

RentRedi: Transform The Way You Manage Rentals

Written by the company

From listing to leasing, RentRedi has a feature that simplifies every part of the renting process for landlords.

Try RentRedi Risk-Free

One plan. Unlimited everything.

Every RentRedi subscription includes the same full feature set, unlimited properties, tenants, and teammates, just pick the term that fits you. You get a 30-day money-back guarantee. No contract, cancel anytime.

Contact info

3.9

Great

TrustScore 4 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(284)

104 reviews in the last 12 months

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lessen

Rated 1 out of 5 stars

Do not try to use their Lessen

Do not try to use their Lessen automated system to handle maintenance issues. You will lose tenants and/or get sued for neglecting issues. Their Lessen service does not communicate, does not schedule repairs promptly, or does not schedule them at all. The ticket system doesn't keep you informed on what it's doing. There is no way to contact the Lesson or vendors directly. It is a complete mess! Look to another company to automate your property management for your own sanity!

August 8, 2026
Unprompted review
RentRedi logo

Reply from RentRedi

Hi Raquel,

Your two requests did stall. What we learned from Lessen was that their vendor had been trying to reach your tenant since July 31st, and the calls were going to voicemail with no way to leave one. The flooring job got scheduled for August 7th. The emergency HVAC job was still stuck.

The failure isn't that a vendor couldn't reach a tenant; that happens. It's that you had no way to see it was happening or intervene.

We would love to find a resolution for you and will be reaching out immediately. We can take these requests off the coordination service and back under your control. One of our support supervisors will be calling you. You've been with us since 2023 and you shouldn't have had to write a review to get this attention. We look forward to turning this around!

The RentRedi Team
team@rentredi.com
917-793-6068

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