They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more
Company replied
Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more
Company replied
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... See more
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Company details
Written by the company
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Contact info
24 Corporate Plaza, #180, 92660, Newport Beach, United States
- 626-737-6100
- rentreporters.com
3.7
Average
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I’ve had this app for a month and my…
I’ve had this app for a month and my credit jumped 100 points these people are amazing and customer service is great
December 1, 2025
Unprompted review
Reply from RentReporters
Hi Willlie,
Wow! 100 points in just a month is incredible. We’re thrilled to hear your results have been so powerful. Big credit to you for getting started, and we’re always here if you need support along the way.
RentReporters
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Scam
Before signing up they say the documents you have are valid and then after you sign up, they say they're not and they can't issue a refund due to their terms of service. So sketchy, I would not recommend them at all.
December 12, 2025
Unprompted review
Reply from RentReporters
Hi Alvaro,
We’re sorry for the frustration this caused. To report rent, we’re required to complete identity and document verification using standards set by the credit bureaus. In this case, the documents provided did not meet those requirements, which prevented us from moving forward with reporting.
Our verification requirements and refund eligibility are outlined in our Terms of Service and FAQs, including situations where refunds are not available when verification cannot be completed. That said, if you’re able to provide valid documentation that meets the requirements, we’d be happy to revisit your account and try again.
RentReporters
Score went up within days of signing up.
They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay” and pay my annual fee in installments. I was charged the full amount anyway despite the checkout page saying that I would be charged the much smaller installment fee. I have yet to hear back from customer support about it to the best of my knowledge.
December 4, 2025
Unprompted review
Reply from RentReporters
Hi Christopher,
We’re so glad to hear your score increased quickly after signing up, great work getting your rent reporting started!
Regarding SmartPay: just to clarify, SmartPay applies only to the enrollment fee, not to the annual plan itself. That’s why the full annual charge went through at checkout. That said, if you’d prefer to switch to a monthly plan, we’re happy to refund the annual payment and set you up on the monthly option instead.
Please let us know how you would like to proceed.
RentReporters
Being Transparent is the Norm today, you should try it, it works.
I was just notified Via email informing me that they could not report my past rental payments to the bureaus without additional documentation. In their advertising they fail to tell you that property ownership documents signed by the owners, a contract document between the property manager and property owner, some sort of tax paperwork and insurance documents. My property owners would not provide personal ownership documents just to help one man improve his credit. They make it sound so simple until they get your money. I've sent several emails requesting cancellation and to issue my refund. So they charged me a second payment of 31.65 and have done nothing, NOTHING on my behalf. You can't get someone on the phone an when you chat, they will end the chat abruptly an tell you, you have times out. I'm going to reach out to them again tomorrow requesting my refund for 2 months of NO service. If they refund I'll post it, if not I will post very negative reviews on endless platforms every week until I get tired. They say, it's simple, when they should tell you it's not simple. Just do the right thing Rent Reporters. Donald DeChaine
December 9, 2025
Unprompted review
Reply from RentReporters
Hi Donald,
We’re sorry to hear you had a frustrating experience. Our team follows strict verification standards set by the credit bureaus, which means we must be able to validate the landlord before we can report any rent history. In this case, we were unable to complete that validation and reached out to explain what was needed to move forward.
We also apologize if you had trouble reaching us. We’ve reviewed the instances where your chat was disconnected and are actively investigating.
Your account has been escalated internally to ensure we've explored every available option for verifying the landlord information provided.
As for our refund policy - we work to make it clear on our website and in our FAQs. If you're not satisfied after your initial rent history has been reported, you're eligible to request a refund within 7 days so please let us know then.
We’re here to help and remain committed to working with you to move things forward.
RentReporters
RentReporters are worth it
RentReporters are very professional and very responsive. I get a quick response each time I call in. They worked very fast to get me verified and approved and alerted me once the 3 credit bureau received my report. So far so great my score went up 15pts and it’s once been a couple weeks
November 14, 2025
Unprompted review
Reply from RentReporters
Hi Trinisha,
We're so glad to hear everything moved quickly! A 15-point increase in just a couple of weeks is amazing! Well done on making sure you get credit for your on-time rent!
Thank you for taking the time to share your experience and letting us support you on your credit journey!
RentReporters
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Very convenient still waiting to see…
Very convenient still waiting to see the increase it's only been a few days but overall Great customer service if needed was way verification
November 26, 2025
Unprompted review
Reply from RentReporters
Hi Kyra-mae,
Thank you for sharing your experience. It can take a few days for credit score updates to show, but you're on the right track and we're excited for you to finally get credit for your on-time payments!
RentReporters
I've had my credit for 8 years
I've had my credit for 8 years. Will it be reported? Or do I have to pay extra? I don't want to damage my credit history because of a bad credit report.
November 14, 2025
Unprompted review
Reply from RentReporters
Hi David,
We can report up to 24 months of on-time rent payments, and the tradeline will reflect the date you moved into your current rental. If you’re not fully satisfied after your initial reporting is complete, just contact us within 7 days and you’ll be eligible for a refund. We're excited to help you get the credit you deserve for rent you’re already paying.
RentReporters
Rent reporters did it again
Rent reporters did exactly what they stated. They confirmed my on time payment with my landlord, and next I knew my credit shot up. Thank you
November 3, 2025
Unprompted review
Reply from RentReporters
Hi Andrew,
We're so glad to hear that your credit got the lift you were looking for! You took action and made your rent work for you!
Thank you for sharing your experience and helping others see what's possible.
RentReporters
Rent reporters is awesome
Rent reporters is awesome. They report every month to the bureaus. Also there set up is easy to navigate. I advise everyone renting to utilize there reporting app.
November 7, 2025
Unprompted review
Reply from RentReporters
Hi there,
Thank you so much for sharing your experience! We're so glad to hear the process was simple and reporting has been smooth. Happy to be supporting you on your credit journey!
RentReporters
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Just signed up about a month ago and my…
Just signed up about a month ago and my credit has increased about 50 points!
October 27, 2025
Unprompted review
Reply from RentReporters
Hi Chanteva,
What an incredible jump! We're so glad to see your rent payments working for you. Thank you for sharing your experience and congratulations on this strong start to a credit journey that includes rent!
RentReporters
Operator are you there?
They never return my call, nor my emails on how to promote them as an affiliate.This is extremely poor service.
February 21, 2025
Unprompted review
Reply from RentReporters
Hi Reike,
We apologize if you had any trouble reaching us and appreciate you brining this to our attention. Thank you for taking the time to connect with us by phone most recently. We look forward to getting everything on track as we work with our technical team to resolve the issue you experienced while signing up for our affiliate program.
Thank you again for your patience and we'll be in touch again soon.
RentReporters
Rent reporter’s has been anything less…
Rent reporter’s has been anything less than amazing, subsequent to my participation I saw a tremendous improvement in my credit score. Thank you guys, I do recommend.L. Demps
October 28, 2025
Unprompted review
Reply from RentReporters
Hi Lenette,
We're thrilled to hear about the noticeable improvement in your score! Well done on taking this step towards building stronger credit by leveraging your rent payments!
Thank you for letting us be part of your credit building journey!
RentReporters
Misleading information all through the…
Misleading information all through the process, they don't answer the phone. they disconnect from the chats. Worst service. Tey said they reported to my all three bureaus and Equifax said they don't participate with Rent reporters.
October 24, 2025
Unprompted review
Reply from RentReporters
Hi there,
We are disappointed to hear about your experience. Unfortunately, we weren't able to locate an account under your name. To help us investigate and better understand what may have happened, please reach out to us at customercare@rentreporters.com with the email you used to sign up and we'd be happy to look into your account and address your concerns.
We also want to clarify that we do report to TransUnion, Equifax and Experian. We'd be glad to assist in confirming the status of your tradeline once we can verify your account.
Looking forward to helping you get this resolved.
RentReporters
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RentReporter are awesome
RentReporter are awesome! Within a week of signing up my credit score increased 12 points. I recommended it to a friend and she has since signed up as well. We are already paying rent, we may as well allow it to work in our favor.
October 22, 2025
Unprompted review
Reply from RentReporters
Hi Roquel,
We're so happy to hear that reporting your rent made such an immediate impact - 12 points in a week is fantastic! Thank you for sharing your experience and for sharing RentReporters with your friend.
You're absolutely right. If you're already paying rent, why not have it work in your favor? We're happy to be supporting you!
RentReporters
Reply from RentReporters
Hi Valerie,
We're so happy to hear that the process was easy for you. Thank you for sharing RentReporters with others and helping us spread the word!
RentReporters
It truly help me to understand that…
It truly help me to understand that keeping up with bills meaning rent payments means alot to get your credit score higher i enjoy the help and having rent reporter is such a great tool to have thanks alot
October 14, 2025
Unprompted review
Reply from RentReporters
Hi Delfonta,
We're so glad that reporting rent has helped shine a light on the value of your on-time payments! Staying current on bills, especially rent, plays a big role in building a stronger credit profile.
Thanks for letting us be part of your credit journey.
RentReporters
Signing up was simple and very easy
Signing up was simple and very easy
After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report!
This is major for credit especially on time payments and history boost!!!!! If that’s what you need this is 100% for you. It’s basically a very cheap tradeline!!!!!!!!!!
October 3, 2025
Unprompted review
Reply from RentReporters
Hi Leaubrey,
We love hearing how quickly things moved for you, from signing to getting reported! Well done on taking this major step to strengthen your credit. We're so glad to be supporting you on your credit journey.
RentReporters
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Great app to have!
September 11, 2025
Unprompted review
Reply from RentReporters
Hi Kiandra,
Thank you for the feedback. We're glad to hear that you're enjoying the app. Keep up the great work on your credit building journey!
RentReporters
Reply from RentReporters
Hi Armando,
We're so glad you had a great experience. Happy to be supporting you on your credit journey!
RentReporters
Reply from RentReporters
Hi Zay,
We're glad to hear everything went smoothly. Well done on making the most of your rent payments and thank you for sharing!
RentReporters
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