RentX Car Hire Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Car Rental Agency

Written by the company

RentX Car Hire is a New Zealand owned & operated vehicle rental company committed to providing reliable, affordable, and stress-free car hire solutions for both local customers and international visitors. Based in Auckland, we offer convenient vehicle hire options including airport pickups, short-term rentals, and long-term hire tailored to a wide range of travel and transport needs. Our modern fleet includes well maintained vehicles designed to suit everything from city driving and family holidays to business travel and extended rentals. At RentX, we place strong emphasis on safety, cleanliness, and vehicle reliability, ensuring every customer drives away with confidence. We believe that hiring a car should be straightforward and transparent. That’s why we offer clear pricing with no hidden fees, flexible rental options, and easy online booking. Our rental agreements are written in plain language, and our team is always available to assist with questions before, during, and after your hire. Customer service is at the centre of everything we do. As a locally operated company, we understand the importance of personal service and genuine support. Our goal is to make every rental experience smooth, efficient, and enjoyable - from first enquiry to vehicle return. Whether you are visiting New Zealand, travelling for work, or simply need a reliable vehicle for everyday use, RentX Car Hire is dedicated to delivering dependable vehicles, fair value, and friendly local service you can trust.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

All reviews

(3)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service!

Fantastic service! Great communications throughout our experience, the car rental itself catered to all our needs with our weekend away in Taupo. We has so many people during our trip wanting to know where we had hired our car. We were more than willing to refer them to RentX cars, who we would like to thank this amazing experience.

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience!!

We spent 5 weeks driving both Islands and rented two cars from RentX. We cannot recommend them highly enough.
Mel at Auckland was so helpful with all our questions and gave us a great daily rate, nothing was too much trouble.
Pick-up and drop- off was so easy, and cars are very well maintained, clean and comfortable 10/10 from us, Thank you 😊

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars! ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

AMAZING experience renting with Rent X Car Hire!

Everything was super easy and straightforward. I was picked up directly from the airport, which made things a lot smoother after landing, and the whole check-in process was quick and hassle-free.

The staff were genuinely friendly and easy to deal with. special mention to Helen 👍
She went above and beyond. Made herself available at 6am to help with my drop-off and airport transfer, which made a big difference.

The car itself was excellent. Clean, modern, and ran super smooth the entire trip. I’ve had a few bad experiences with rental cars in the past where the quality wasn’t great, so it was refreshing to get something that felt reliable and well looked after.

We travelled from Auckland up to the Bay of Islands, then down to Rotorua and Hobbiton, and the car handled everything perfectly. Plenty of space as well easily fit two large suitcases in the boot.

A few other things that stood out:

Free toll passes - They covered the tolls (Thank you 🙏)
Free basic insurance was included
Simple, stress-free pick-up and drop-off process

Overall just a really easy and great experience. Would definitely recommend if you’re looking for a reliable rental in NZ. 👍

April 18, 2026
Unprompted review

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