Renvohealth Reviews 

5
•
TrustScore 4 out of 5

3.8

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Company details

  1. Medical Center
  2. also in
  3. Blood Testing Service
  4. Doctor
  5. Mental Health Service
  6. Weight Loss Service
  7. Women's Health Clinic

Written by the company

Renvo Health is a clinician-led private clinic for adults in the UK. We help people with weight management, menopause and perimenopause, low testosterone, thyroid health and adult ADHD assessment, mostly through online consultations, plus in-person IV drips and blood tests at our clinic on Basil Street, Knightsbridge. Every journey starts with a real conversation with a clinician, not a questionnaire and a checkout. Our care is led by Dr Sandy Rai (MBChB, MRCGP), an NHS GP with over 20 years of medical experience (GMC number 6076322). He oversees clinical standards, prescribing governance and patient safety across the service. What makes us different: - A proper medical review first. We listen, look at the full picture and explain your options clearly, including their benefits and limitations. - Treatment only when it's right for you. Any treatment is considered after a consultation, and only where it is clinically appropriate. - Ongoing support. We review your progress regularly, and you can message your care team between appointments. - Clear, honest information. Our free health guides and tools follow NHS and NICE guidance and are reviewed by our GP. Renvo Health is a trading name of Doctor Weight Loss Ltd (company number 16098819), registered with the Care Quality Commission (provider ID 1-22163404735) for services provided from its registered location. We'd love to hear about your experience with us, whether it went well or there's something we could do better.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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3.8

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(5)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Abysmal service

I had my treatment transferred to Renvo from my previous provider Howell Group/ Dr Franks. The previous company had an abysmal track record for service, and I think Renvo will be going the same way.

1. Prescriptions not sent
I had an appointment where the nurse assessed me and authorised my next prescription. It’s been many weeks later and I’ve had no correspondence, and the medication has not arrived. It is not the kind of medication one should stop abruptly.

2. Impossible to contact
None of the contact methods are effective. I have called and each time the line has gone to voicemail. I have emailed and nothing. I have whatsapped and they have not read the messages.

3. Online accounts do not work
I have logged into my account and my prescription details are missing, including a record of the thousands of pounds I have paid for this treatment.

Have they taken the money and run? Only time will tell. Until then, I will have to wait 6 weeks until my next appointment.

November 6, 2026
Unprompted review
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