"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more
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Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more
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This program has saved me a few times over the years. Super easy to use, i've used it to repair corrupted recordings from my Sony mirrorless cameras. 100% recommend if you have the files but they won'... See more
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Company details
Written by the company
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
Contact info
Shenzhen · BeiJing · Changsha · Vancouver · Tokyo · Lhasa · Taipei, 518000, Shenzhen, China
- chenyu@300624.cn
- repairit.wondershare.com
4.6
Excellent
933 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
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Outstanding work
May 26, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Was able to recover rvs corrupted…
Was able to recover rvs corrupted files. simple and easy to use worth every penny
May 17, 2026
Unprompted review
Reply from Wondershare Repairit
Dear Customer,
Hello! We are pleased to hear from you. This is the Wondershare Support Team.
Thank you very much for your recognition and support! It is our duty to resolve your issues.
If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.
We wish you success in your work and a happy life!
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
anything that helps me recover footage…
anything that helps me recover footage is a win! didn't realize that there was a subscription fee but worth it to get what I needed
May 3, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
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fentastic experience.
May 3, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
SCAM!!
SCAM!!! Claimed that I could retrieve a video but only retrieved a short clip of the whole video. I paid $60!!!! DO NOT USE THIS WEBSITE!!
May 1, 2026
Unprompted review
Reply from Wondershare Repairit
Dear customer, thank you very much for your review, and we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.
recovered r50 files no problem
May 1, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
It worked
It worked, I recovered my video files that were corrupted because the power was cut. Best money I've ever spent. Thanks!
April 30, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
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They honored the perpetual license that…
They honored the perpetual license that I bought previously. You don't need this software every day, every month, or even every year. But when you need it you NEED it!
If they had hit me with a subscription for something I paid full price for, like another company who I need to go look up and review now, this would be a 1-star.
April 26, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
easy to use and state of the art
April 27, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
does, what it should!
April 8, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
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Video file wouldn't open but Wondershare repairit fixed the problem
Effective tool
April 1, 2026
Unprompted review
Reply from Wondershare Repairit
Dear Customer,
Hello!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
If you have any further questions, please feel free to contact us at any time. We will continue to provide you with support as always.
Wishing you all the best!
I love most of the pics I get with Desktop Repairit but would like to make changes to the pics like I can do on Repairit (Rolumi) on my iPhone
I love most of the pics I get with Repairit on my desktop computer. BUT this question, it looks like you have to accept the pic as is. It would be good if you could change colors of a uniform or eye color or age, like you can with Repairit(Rolumi) on my iPhone. I have to send the Repairit pic from my desktop computer to Repairit (Rolumi) on my phone to make changes. So, am I missing something, is there a way to correct pics on the desktop Repairit so I don't have to send it to my iPhone?
March 31, 2026
Unprompted review
Reply from Wondershare Repairit
We’re truly sorry for the frustration you’re experiencing — we completely understand how upsetting this must be.To help us resolve the issue as quickly and accurately as possible, please report the problem through the Feedback section within the app. Our team will carefully review your case and get back to you within 2 to 5 business days.
its restore photo as it was real photo.
its restore photo as it was real photo.
March 27, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
the colour was accurate
March 27, 2026
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
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Corrupted video file was repaired very…
Corrupted video file was repaired very fast and sure way
March 26, 2026
Unprompted review
Reply from Wondershare Repairit
We thank you for your evaluation and comments. If in the future you encounter any difficulties while using our product, you can contact us and we are at your disposal.
Always helps in a pinch :-)
March 23, 2026
Unprompted review
Reply from Wondershare Repairit
Hello! Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Poor service
Paid for a service, does not work. The plan got renewed without prior notice and I got charged again, refuse to refund me despite several appeals. Will not recommend to anyone.
March 23, 2026
Unprompted review
Reply from Wondershare Repairit
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns aufrichtig leid zu hören, dass es zu Problemen mit Ihrem Abonnement kam und dass Sie mit unserem Service so unzufrieden sind. Wir verstehen Ihren Ärger und möchten uns für die entstandenen Unannehmlichkeiten entschuldigen.
Damit wir Ihren Fall schnellstmöglich prüfen und eine Lösung finden können, bitten wir Sie, uns direkt per E-Mail unter customer_service@wondershare.com zu kontaktieren. Unser Team wird sich umgehend um Ihr Anliegen kümmern.
Vielen Dank für Ihre Geduld und Ihr Verständnis.
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