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Review summary

Created with AI, based on recent reviews

Evaluating 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its intuitive design and ease of navigation, highlighting the enjoyable user experience. Many appreciate the variety of poker games and tournaments available, catering to all skill levels. The staff is frequently commended for being kind, responsive, and helpful. However, some customers expressed dissatisfaction with the product, specifically mentioning concerns about the fairness of the game's random number generator and the integrity of game outcomes. A few also reported issues with connectivity and occasional glitches within the app.

What people talk about most

Website

Customers had positive experiences with the website. Many reviewers praise its design, ease of navigation,... See more

User experience

People report positive experiences with user experience. Many reviewers praise the intuitive interface, easy... See more

Product

Consumers find product to be ambiguous. Many reviewers express dissatisfaction, claiming the game is rigged... See more

Staff

Reviewers mention positive feedback about staff. Many customers appreciate the helpfulness and genuine... See more

Application

Clients share ambiguous opinions on the app. Many reviewers express satisfaction, highlighting it as a fun,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making new friends. What I don't like is that my father was muted for defending himself against a terrible heckler that called one of the lady players "Ugly" and he stepped in to reprimand that pers... See more

Rated 4 out of 5 stars

You play with actual people, no bots or other computer generated "beings". The site is easy to navigate with different poker games available for all skill types from beginners to seasoned veterans. Th... See more

Rated 5 out of 5 stars

Replay Poker is quite simply the best free poker site on the Internet. The playing format is such that you are able to figure your opponents' playing styles, unlike other sites. This makes the play mo... See more

Company replied

Rated 5 out of 5 stars

This poker site offers a variety of ways to play (sit and go games, one table tournaments, large tournaments, different promotions etc.). There are also a variety of buy-in options so even when you a... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Free Texas Holdem Poker. Voted the BEST play money poker site. No download required and US players welcome! Play against real people anytime & anywhere.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Your support team is simply FANTASTIC

Your support team is simply FANTASTIC, thank you so much for everything. Cheers

January 29, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello EatThatBet!

We're so proud of our Support Team, and we appreciate you giving them a shout out! 🙂

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Rated 5 out of 5 stars

I joined Replay in 2022

I joined Replay in 2022 , before joining I had never played played poker before and now I can't get enough. I have made so many great friendships here from all over the over the world , it truly fantastic.
it's a break away from reality for awhile, the fun and laughs and friendships
Thank you Replay.

January 29, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Suzanne,

Thanks for sharing when you joined Replay, and the friendships you developed through our site. We're always happy to hear from our players, and we wish you good luck at the tables! 🙂

Rated 1 out of 5 stars

Angry, Sad & Disouraged

I have played many hours the last few days, and I am angry, sad & highly discouraged!
I was up close to 500,000 chips
I have been cheated out of chips, and now I have completely lost all my chips!
GOODBYE!

January 27, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi John,

We're very sorry to hear about your recent run of bad luck. Poker streaks are amazing when you are on the up, and devastating when you are on the way down, but that is the journey. We recommend taking a break from playing for about a day or two to get back at the tables refreshed.

Rated 5 out of 5 stars

Terrific Venue

For so many factors that go into providing this marvelous venue, there is apt to be glitches from time to time, but they are very prompt to remedy such situations.

January 27, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello Bruce!

We're glad that you're enjoying our site, and thanks for your patience when we encounter glitches. Good luck at the tables! 🙂

Rated 3 out of 5 stars

Rankings

I would like to know how ranking of a player works. Mine is constantly going up and down and doesn't seem to get below a certain point/

January 21, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello Jerry!

Your ranking is based solely on your bankroll. We wrote a page about this topic, please check it out:
https://replayhelp.casino.org/hc/en-us/articles/360001874713-How-rankings-work

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Rated 5 out of 5 stars

Absolutely a great poker site.

Absolutely a great poker site with very prompt & friendly representatives. Many nice folks in the world to enjoy a good game of poker with. Sure makes for a pleasant day to have a good poker challenge with great friendly poker players.

January 15, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello there!

We're so glad to hear that you're enjoying our site. We hope you enjoy our site for many more years to come! 🙂

Rated 1 out of 5 stars

Haven’t won in weeks

Haven’t won in weeks, unbelievable hands, same players winning all the hands, going in on anything, if real poker wanted stay away, rigged as anything!!

January 13, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Mr&Mrs Rance,

Thanks for sharing your experience, and we're so sorry to hear it's not what you expected. Online poker is 4x faster than live casino games, and with over one million hands, you'll see more bad beats and unusual hands, but the dealing is truly random. We invite you to check out our RNG Certificate which has been tested and verified by a third party: https://www.casino.org/replaypoker/rng-certificate

Rated 5 out of 5 stars

I joined Replay 10 years ago when my…

I joined Replay 10 years ago when my wife passed and I South Africa banned online poker. I have clocked over 1000 days in succession and would have exceeded it was it not for hospitalization for a prostate op. I find this site meets all expectations one could wish for - unbeatable layout and the feel of real poker without the need to spend money. I have since made many online friends in many countries with whom I correspond which add to the friendly aspect to real competition which to me is a great feature. As a retiree (now 72 yo) and loving the game of poker I was looking for a site to play on and Replay ticks all the boxes - unbeatable layout, all the poker variances one could wish for and IT IS FREE! I have noticed whilst playing certain negative comments from various players, manly asserting that the site is a scam and it does not apply random selection and those comments are usually when they loose, yet I have watched countless online pro WSOP included plays and found no material difference in dealing of cards nor the way players performed in types of hands played and bets placed. I find by applying good basic poker strategy I can be reasonably successful and if I loose while playing seemingly best hands - that's chance which makes the game unpredictable and exciting as it does in any professional tournament I have observed. If I am alive for another 1000 days or more, I will clock another 1000 days in succession and more.
I great thanks to the staff at Replay for making sure such a great site exists and runs smoothly.

January 13, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello Johan!

Thank you so much for being one of our long time members. We appreciate you for being a positive presence in our community and we're so happy to hear that you're enjoying Replay and made some friends here. We wish you good luck at the tables and we hope you enjoy our site for many more years to come! 🙂

Rated 5 out of 5 stars

Replay Poker is an easy to navigate and…

Replay Poker is an easy to navigate and play on site. Not a bunch of distractions. The staff get back fast if you have a problem or need help. Lots of options for the beginner or the pro.

January 11, 2026
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Eddie!

We appreciate you stopping by to leave us a review. We're glad to hear that you're enjoying the site and our Support Department was able to assist you. Good luck at the tables! ;)

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Rated 5 out of 5 stars

Costumer service was excellent

Costumer service was excellent

December 31, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Todd!

We're so proud of our Customer Support Team, and we appreciate you letting us know that you've had a great experience with them.

Rated 1 out of 5 stars

Replay Poker has the most broken RNG I …

Replay Poker has the most broken RNG I have ever had the misfortune to encounter. The poker site is filled with noobs (rookie players who don't know how to play), DONKS (idiots who play and chase anything and stupidly win out), and a system so broken that it is IMPOSSIBLE to win big hands. Get a flush, full house or other big hands? Forget it, SOMEONE at the table will ALWAYS have a BETTER one. Pure Garbage!!!

December 31, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Ben,

We appreciate you giving us your feedback. We deal with over one million hands daily, and because internet poker is 4x faster than live casino games, you'll see more bad beats and unusual hands such as flush and full house - but the ration is still the same, and dealing is truly random. 

Our site has been tested and certified by a third party, and you can check our RNG certificate here:
https://www.casino.org/replaypoker/rng-certificate

Rated 5 out of 5 stars

I love Replay

I love Replay and I've used it every day for years. The site is very nicely laid out, the games are mixed (Hold'Em, Omaha, Stud, even Royal which I enjoy). If you're a poker fan and want to play for fun, I'd recommend Replay as the very first site to go, it's excellent. The reviewers here who are claiming it's rigged are reacting emotionally to bad-beats, which all poker players get. It's a free, legitimate and honest site and a great place to learn your poker.

December 22, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello Ant!

Thank you so much for sharing your experience with Replay. We're happy to hear you're enjoying our site, and we wish you good luck at the tables!

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Rated 1 out of 5 stars

Rigged replay bans players who confirm…

Rigged replay bans players who confirm the game is rigged when asking if someone is cheating after the constant wins that always land on the river for the same players constantly!
They ban the players who complain its rigged, and keep the ones who know its rigged and play as if it is!

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

CHEATS..... TOTAL SCAM

WAS DEALT AA FLOP WAS HARMLESS.... made modest raises- turn was a K, river was a 9 raised on the river the perp called..... THE PERP WAS DEALT A K ON THE TURN AND AND 9 ON THE RIVER... YOU TELL ME WHAT ARE THE ODDS ON THIS SHIT????? THEY DO THIS CRAP ALL THE DAM TIME CROOKED BASTARDS

December 17, 2025
Unprompted review
Rated 2 out of 5 stars

The game is rigged on Replay Poker

The game is rigged on Replay Poker – different players are given hands from different pools to keep weaker players in the game. I've never seen so many miracles on the Riviera, with players entering with mediocre hands making monsters on the river. For the first few weeks of play, I literally couldn't make any (literally: null, nada) hands like two pair and straight – Replay Poker simply blocked them from me (which was almost amusing). The cheating on this site is easy to spot by counting the number of preflop +EV all-ins that end in losses (in my case, the absolute majority – around 80%). The site is nice and fun, but it has nothing to do with real poker.

December 15, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hello LQD!

We appreciate you sharing your experience with Replay. Our dealing system has been tested and verified by a third party. With over a million hands daily, you'll see more unusual hands, but the dealing is truly random. You can check our RNG certificate here: https://www.casino.org/replaypoker/rng-certificate

Rated 5 out of 5 stars

Replay Support Help is awesome!

I wrote to Replay Help Support with a question about use profiles. Not only did they provide an answer, but I received the response in less than 30 minutes. :-D

December 7, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Susan!

We try to provide efficient responses to our players, and we're glad to hear our Team was able to assist you! 🙂

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Rated 5 out of 5 stars

Very Rapid Response from Support Team

The support team (Kristine) responded in less than 24 hours to my comment (I had inadvertently lost a 100K ticket!). That is service!!!!

December 2, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Kenneth,

Thanks for your patience as our Team fixed the 100k ticket. We're so glad to hear that Kristine was able to sort this for you.

Rated 5 out of 5 stars

Best Free Poker Site.

Replay Poker is quite simply the best free poker site on the Internet. The playing format is such that you are able to figure your opponents' playing styles, unlike other sites. This makes the play more realistic. Yes, there is some loose play because it's play money and the river tends to make big hands more often than it should, but once you get used to this, you can adjust your play accordingly.

December 2, 2025
Unprompted review
Replay Poker logo

Reply from Replay Poker

Hi Christopher!

We're so happy to hear that you're enjoying Replay, and we hope you enjoy our tables for many more years to come!

Rated 1 out of 5 stars

They claim to be legitimate

They claim to be legitimate. If you don't PAY for chips, you will never win. No matter how good you play with a great hand, someone else wins. I don't believe it is a random card generator like they claim. And today, two four of a kind in 12 hands! No way it's random!

November 29, 2025
Unprompted review

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