Replica Dungeon Reviews 2

TrustScore 3 out of 5

3.0

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Company details

  1. Collectibles Store
  2. Historical Society
  3. Hobby Store

Information provided by various external sources

Replica Swords - Medieval Swords - Fantasy Swords - Samurai Swords


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Replica Dungeon "Misleading and false advertising people who take your money and call fraudulent activity on customers after taking money from account

I purchased an item that was listed available and then was debited the money from my account. Recieved an confirmation that purchase was successful and money was taken from my account was provided a purchase order number. The next day got a email notification that my order was refunded because the item I ordered was out of stock but money was never credited back to my account and then sent me an email stating it was refunded because their system stated it reported fraudulent activity on my part. I couldn't believe this they had no issues debiting my account and now I have to wait days if not weeks for my money to be credited back into my account do not order from this site its misleading and very unprofessional. They take money from your account and send you a email stating there was fraudulent activity on the card they take the money from 2 days later still no money returned to my account. I took the same card used and I used it to purchase items from Replica Weaponry they conducted business how a company should and advise anyone to use Replica Weaponry for any products you are looking for i used the same card that that company said was fraud and made a satisfying purchase with no problems from Replica Weaponry I give this company 4 out of 4 stars and assure you that if you need to purchase without hassles please avoid replica dungeon and contact Replica Weaponry

April 21, 2020
Unprompted review
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Rated 2 out of 5 stars

Don't buy from replicadungeon.com

Tried to order a sword for my collection. Got my order confirmation and charged my card the day of purchase, then six business days later I received an email saying sorry for the inconvenience but the item is out of stock. They claim they're online catalog is updated daily and it said it was in stock when I purchased. They refunded with no effort to try and retain my business so I'll be shopping elsewhere from now on. Also the response time was a little absurd for only notifying me they were out of stock when I could have been shopping for a replacement much earlier.

January 4, 2018
Unprompted review

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