Research Helper - no longer trading Reviews 109

Experienced

Payment Not Received!
I completed a 70 minute market research study and was told I would get an email about payment the same day. That never arrived, so I rang, emailed, text, and sent a DM. I had one email saying they would look into it, yet two days later I still haven't been paid and don't know if I will now.
Terrible customer service. I would never give my time to them again

Great research recruiter was competent and prolific

I had Asma recruit me and she was very good and efficient. Payment was sent directly.

Very well organised, run and an overall professional & enjoyable experience.

Very good experience. Emails are very clear to understand. All the information is there in regards to the research and if you need to contact anyone. Very straightforward and easy to understand

Very positive experience, research session was conducted by Microsoft teams & researcher was very friendly & professional, incentive for taking part was paid the same day which was appreciated, would definitely recommend & take part again

Accurate and relevant information, prompt payment and no issues whatsoever.
Very professional.

Great research recruited professionally by a lovely lady

Leroy

Well run session for ND folk, facilitator skillfully enabled all group participants and I felt that the session was supportive of everyone present. Follow up communication was prompt and efficient.

Very easy to work with, especially for a ND person. Good communication throughout and prompt payment. Definitely recommended.

Everything was explained to me and links sent that were needed.

Excellent company, good communication throughout and incentive arrived within 2 hours of end of interview.

Always helpful & interesting studies, the staff are professional & lovely and the incentive payments are always paid promptly.

Rebecca has been very helpful Great communication and swift payments

Very professional company, kept informed at all times via email and the researchers made me feel comfortable and were lovely. Payment received less than an hour after completing the session. highly recommended

Received clear communication from the start, with all links that I needed. The research was over microsoft teams. The researcher Asima? made me feel at ease and explained and talked through everything and made me feel that my comments were valuable. I received my incentive within couple of mins of completing the research.

The whole process was very straightforward. Very friendly researcher from the client company put me at ease. Incentive payment paid promptly