Either a SCAM or the most incompetent agency around. Booked through them, 24 hours prior no ticket. Called every few hours and the ticket was always a few hours away. Finally received the ticket 6 hou... See more
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See what reviewers are saying
I had a great experience booking my round-trip flight from Dallas to Las Vegas with Reservation Clubs. Alan was very helpful, professional, and made the booking process smooth and easy. He was quick... See more
I had a great experience working with Alan on my reservation. I was dealing with an issue that had already become pretty frustrating, and Alan completely changed the experience for me. What sto... See more
SCAM SCAM, if u book w them lock ur card and keep it locked because someone took a trip somewhere on me. They did not book my flight they told me the amount for the flight went up then they waited som... See more
Breach of guidelines
We again had a fairly good experience w/ Mike Smith
We again had a fairly good experience. Mike Smith is a great individual who was very helpful with our needs. We did not have good experiences with Jacob and Roderick, they were elusive and lied to us even when we checked airline websites. We will only work with Mike Smith going forward.
professional and courteous agent
I had very pleasant conversation with agent Bruce for my booking. he is courteous, professional and polite. thanks for the help.
kian Afkari
He was very nice and helpful got my…
He was very nice and helpful got my flight as soon as possible. Much appreciated
I was always able to reach Alan and the…
I was always able to reach Alan and the team when I had a question. I received what I was promised at the price I was told. Thank you so much for the help and savings.
Great service
Got very good price for my reservation. Jack helped me with my reservation. He was very polite and friendly guy. I would recommend his services and in future I will use him for my future travels.
My experience with Mike Smith
My experience with this agency has been great. Mike Smith was able to get me on the flight that I wanted. He was fast, efficient and explained every detail of my flight. Thanks Mike!
Bait and switch is right
Bait and switch is right. Fare went up 3 times tried to move the dates. Had me going from direct flight to one
with multiple stops.
Mr.Mike Smith was very helpful in…
Mr.Mike Smith was very helpful in helping me and my family flights very patient and insightful...
Got me a best offer
Got me a best offer. My family and I are excited for our flight. Thank you!
Appreciation
Jack was very patient and helpful. I am so happy with the services he has provided me with. I will definitely be booking with him moving forward.
Thank you again Jack!
Jack helped me out a lot
Jack helped me out a lot. He was very nice and managed a discount since the homepage wss showing old prices.
Customer service was satisfying. Homepage not so much. Makes booking quite complicated
Antonio went above and beyond for me &…
Antonio went above and beyond for me & my family. Thank you for the helpful service !
Here's The Deal
Full Disclosure:
My, individual, experience went very smooth. It took about 3 days to receive my booking confirmation, (reasonable, in my opinion, for the patient). Alan was pleasant and forthcoming about the process.
Reservation Desk: 1.800.580.0142
Customer Service: 1.855.738.3355
The initial purchase on their site is more of a deposit for a ticket reservation, NOT direct payment for airline tickets. The fare displayed is very unlikely to be the price you finally pay (mine was approx. double).
To agree with a 1 star reviewer, their email "confirmation" contains all cc numbers, in full, and other personally identifiable information, entirely legible. It certainly doesn't reflect that they "respect the privacy of your information". This needs to be unacceptable and addressed immediately.
Conclusion:
Decent experience; but I'll probably cut out the middle man next time. (that's worth a least ~$100).
Thanks for encouraging me to write a review, Alan.
Patient & understanding
bait and switch do not use
Ticket Purchase Help
Antonio, was extremely helpful and patient with me. I always appreciate excellent customer service and he did not fail to deliver that today. Thank you for all your help
Thank You Bruce
Bruce Was Very Patient , After Hours Of Trying To Find The Perfect Flight .. He Helped Me & I’m Very Satisfied
Max was very helpful in making sure all…
Max was very helpful in making sure all my information was correct verified to make sure their was no fraud and also called to follow up on making sure the reservation for my mom Ema was booked and ready.
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