Restaurant Supply Group Reviews 

201
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questions quickly, accurately, and thoroughly, and was patient and helpful even as we... See more

Rated 2 out of 5 stars

Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience... See more

Company replied

Rated 5 out of 5 stars

I ordered from Restaurant Supply, and realized shortly after that it was the wrong thing! Now they are super fast and promised shipment if the order was made before 5pm...I made the order at 4:15pm...... See more

Rated 5 out of 5 stars

I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FRE... See more

Company details

  1. Food Products Supplier
  2. Online Food Ordering Service

Information provided by various external sources

America's choice for bar and restaurant supplies. Home of the always free shipping on orders over $100


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(201)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great Service

Easy to order and track. Great price and quick delivery. Couldn't be more pleased.

December 25, 2016
Unprompted review
Rated 5 out of 5 stars

Order

Considering the weight I thought it arrived fairly quick. About one week. Thought the $100 purchase was worth the free shipping. Wish this product (Lefty O'Doul's) bloody mary mix was sold in our area. I did not open the boxes yet as they are a Christmas present but I assume I received what I ordered. Happy Holidays

December 13, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience!

My order was easy to place, arrived in no time in perfect condition. I will definetly order from this site again

September 10, 2016
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Very easy to order. Great shipping cost and the order was shipped out right away and arrived quickly.

August 26, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast shipping!

Shipping was super fast and they have the best prices for the items I was lookig for.

August 19, 2016
Unprompted review
Rated 2 out of 5 stars

Wont be ordering again.

Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience with one exception : fast shipping. But I'm not happy, especially since I could have gotten the same part they sent me for $4 elsewhere, with free shipping. Their lack of response really sealed the deal for me. Do yourself a favor and don't order from these people.

August 17, 2016
Unprompted review
Restaurant Supply Group logo

Reply from Restaurant Supply Group

Hi Andrew,

We are very sorry for this bad experience. We get the product images from manufacturers, as well as all the info. We submitted your question to the manufacturer and still have not received response. We will go ahead and refund the full amount of the order. You can keep the product.

Our company works very hard to please our customers but sometimes there are things out of our control, like this one and also when the shipping carrier damages the shipments. Our apologies again.

Thanks,

Joe Garcia

Rated 5 out of 5 stars

Great service

I had been looking for Sacramento Tomato Juice for several years since could not buy in any grocery store. By chance I ran across the Restaurant Supply Group while surfing the net.
Had found on Amazon but not at a fair price.
Purchase from RSG at a reasonable price so ordered 2 cases (16X48 oz
Bottles). Giving away to friends and associates that have heard me talk about the quality and goodness of the product.
My only suggestion would be to RSG and that is need to do a better job of packaging this product before shipping. The case that the 2 cases of product came in was not that sturdy.
Product is GREAT!!

August 3, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

speed.

shipment was incredibly fast (ordered around 3pm, received the next day morning). definitely will be ordering again.

July 6, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome

This store had exactly what I needed at a great price.

May 31, 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look