Restless Spirits Limited Reviews 59

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I haven't tried the whisky yet but I don't doubt it will be gorgeous. A familiar problem with delivering to our house is the fact it is a new build and the postcode is unknown to google maps and many... See more

Rated 5 out of 5 stars

I can’t say enough positive things about Toby and Restless Spirits. Good selection and seems to be constantly growing. Top notch customer service and quick response time. Hassle free dispatch and deli... See more

Rated 5 out of 5 stars

Fantastic service! Ordered a bottle of whistlepig - Piggyback 6 year rye which is extremely limited & not widely available in the UK, restless spirits let me know when they could got it in, paid & it... See more

Rated 5 out of 5 stars

I purchased some whisky from Restless Spirits for my dads birthday. I don’t really know much about whisky and found Toby’s advice really helpful. He advised on what to buy that worked for my price ran... See more

Company details

  1. Alcohol Store

Written by the company

Purveyor of fine American Whiskeys


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If only all customer service was this good

I haven't tried the whisky yet but I don't doubt it will be gorgeous. A familiar problem with delivering to our house is the fact it is a new build and the postcode is unknown to google maps and many delivery companies. However, the support and communication from Toby at Restless Spirits to resolve the delivery challenge was fantastic, if only all customer service was like that!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great company who go the extra mile

I have had a really positive experience with Restless Spirits. I have purchased whisky and attended an online tasting. They went the extra mile to help with my purchases, helping to apply a discount and combine orders to save on postage. They know their bourbon and the tasting was enjoyable, informative and superb value (it also included one very hard to find bourbon).

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Everything an indie retailer should be

Great customer services and epitomise what a small, independent retailer should be. Proactively got in touch to help me with a bourbon I was after but also listened to my views on the bourbon market and offered help sourcing. Would recommend 100%

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Good for gifts

I purchased some whisky from Restless Spirits for my dads birthday. I don’t really know much about whisky and found Toby’s advice really helpful. He advised on what to buy that worked for my price range and would be a good choice based on the other brands I know my dad drinks. Delivery was super speedy, he really liked the bottle and I know he is not going to find it in a supermarket. I’ll definitely be back for more :-)

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

I can’t say enough positive things…

I can’t say enough positive things about Toby and Restless Spirits. Good selection and seems to be constantly growing. Top notch customer service and quick response time. Hassle free dispatch and delivery. I will absolutely order from them again.

June 4, 2021
Rated 5 out of 5 stars

Brilliant!

Brilliant service from these on more than one occasion. The guy running the place knows what he's doing and looks after his customers. Will definitely be using again!

June 3, 2021
Rated 5 out of 5 stars

Top class site

Bought an Elijah Craig barrel proof, which was delivered quickly, at a decent price, and with good comms throughout...oh, and a small bag of sweets, so my youngest is happy. Nice touch.

Will definitely buy from them again.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

I attended an online American Whiskey…

I attended an online American Whiskey tasting event organised by Toby @ Restless Spirits and can honestly say that I really enjoyed the evening.....and the Whiskey that was on offer. All drinks were delivered prior to the event and were well packed and received in good time. On the morning of the delivery I received a posted letter from Toby containing some cocktail recipes and a personal thank you for supporting his small business. I have always tended to be a supermarket shopper for my Whiskey but will most definitely be making a beeline to Restless Spirits in the future as the personal touch makes the buying experience such a pleasure. Well done to Toby for providing such a great experience.

May 5, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look