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See what reviewers are saying

Rated 5 out of 5 stars

I had my doubts at first because of the negative reviews, but the program works really great, no crashes or only half, support also answered quickly, everything was great 👍👍👍 Alles super gelaufe... See more

Company replied

Rated 5 out of 5 stars

got rid of TWO malwares that no anti-virus saw and now my runs so so so much faster my cpu was on avg 20% playing games now its 7% with 3 chrome tabs and 5 apps open with a game and a youtube video... See more

Company replied

Rated 1 out of 5 stars

Lost everything!! Downloaded, installed, and ran program without any stops, or hic-up's. Restarted when instructed. Would not boot! Tried everything, including Windows Recovery Disc, It said 'Windows... See more

Company replied

Rated 2 out of 5 stars

Restoro is, in my opinion, nothing more than bloatware that will be a nuisance and slow down your computer. In addition, now that I'm more adept, I don't need these types worthless of software an... See more

Company replied

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

Restoro® is a world leader of internet-based system repair solutions. The highly acclaimed Restoro® repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential. Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great all fixe verry happy

November 29, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Carolle,

Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

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Rated 5 out of 5 stars

This was a very complex repair.

This was a very complex repair and took delving deep into my computer. The technician was very patient with me and he did a great job. Anthony and Mark. I was glad to have them on the case. I was totally baffled. They saved me. I had a very good experience.

November 26, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi James,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

issue was resolved on first contact.

November 26, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Neil!

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Rated 5 out of 5 stars

Kim was a great technician did a great…

Kim was a great technician did a great job I'm very happy

November 26, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Phillip,

It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Rest assured that you will experience the same level of excellence the next time you need our help.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 1 out of 5 stars

Completely worthless product

Completely worthless product, pulled it off my computer and cancelled last year,and fraudulently billed again this year. The charge has been disputed with Discover and will be blocked in the future. Do Not trust this company

November 25, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Dan,

Thank you for letting us know about this and we’re sorry to hear that your experience was not up to standards.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

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Rated 5 out of 5 stars

response was prompt and efficient

November 25, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Al,

Thank you so much for this 5-star review. It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well.

Rest assured that you will experience the same level of excellence the next time you need our help.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Manualyn was very understatnding of my…

Manualyn was very understatnding of my problem and the need to organize and simplify my connections and documents

November 25, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Bobby,

Thank you for leaving us a sweet note. The pleasure of helping you out was ours.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Actually I finally spotted the problem

Actually I finally spotted the problem. A diagram came up showing how the printer cable was plugged to the computer. I had that cable going to monitor and not to the computer. I mentioned it more than once, but at first it didn't register with either of the techs. In the begining they should of ask where the cord was plugged in and we would of had it fixed a couple hours earlier. I know it's a language thing of understanding what's being said.
Both tech's were very hard working and very polite. Language will always have it's communication problems.

November 23, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Roger

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

If there’s anything else we can do for you, please let us know.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

underrated anti-virus + error checker

got rid of TWO malwares that no anti-virus saw and now my runs so so so much faster my cpu was on avg 20% playing games now its 7% with 3 chrome tabs and 5 apps open with a game and a youtube video

psa : alot of diffrence even tho i used the free version highly recommend wish i knew this app sooner god bless you developer team!

November 23, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Yousifgamer

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us and lets us know we’re on the right track!

If there’s anything else we can do for you, please let us know.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

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Rated 5 out of 5 stars

Professional Help

November 21, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Richard

Thanks for the amazing feedback! Rest assured that you will experience the same level of excellence the next time you need our help.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

kath was patient and polite.

November 20, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Beth

Thank you so much for the feedback! We'll make sure to pass your kind words along to Kath. Rest assured that you will experience the same level of excellence the next time you need our help.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Everything was great

November 20, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Brett!

Thank you for the 5-star review. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.

Rest assured that you will experience the same level of excellence the next time you need our help.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

you all have been good at finding what…

you all have been good at finding what is wrong

November 19, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Brian,

Thank you for your great feedback! We are glad that you are satisfied with the service rendered. We appreciate the trust that you have given us.

Rest assured that you will experience the same level of excellence the next time you need our help.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a nice day ahead and stay safe!

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Rated 5 out of 5 stars

The at restora were complete and…

The at restora were complete and profesional and and repaired my pc to my satisfaction

November 19, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Doug,

Thank you so much for your kind words. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 1 out of 5 stars

Advertised to fix WindowsLive Mail even…

Advertised to fix WindowsLive Mail even confirmed it. Download FIX for $44.25 for annual sub. then got a better price of $23.00 offered me which was not honored. Fix blew up all my icon, never worked and the said my Windows upgrade was not compatible for Live Mail. Then when asked why I got a message No More analysis and did not even honor the annual subscription. Asked 3 times for a refund to my Visa and still ignored. Crap Business to deal with using ZENDESK as a go between for pricing, and then say everything is referred back to Restoro. Loss of money for a service NOT provided. Another off shore USA scam.

November 15, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi,

Thank you for letting us know about this and we’re sorry to hear that your experience was not up to standards.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 1 out of 5 stars

Junk!

Junk! After I used this software it completely removed all my MS Office programs. Who knows what else it may have messed with? I tried to get the Restoro program to uninstall and restore my computer back to it's original state. Even that failed - all I got was an error code and the message to contact customer service. I did that. No response. Don't waste your money on this product.

November 18, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi,

Thank you for taking time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We do respect your opinion on this matter.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Service with pride

As always the service was performed quickly efficiently and Mark was a pleasurer to have help me.

November 18, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello George!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

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Rated 5 out of 5 stars

I have been using Restoro for a year

I have been using Restoro for a year. I am not really sure, if this kind of software really works. If you trust it, I would say...go for it.
Thanks to Restoro, I got rid of the initial problem. After a year, they charged me for a new subscription another 50 euro. I did not see a way to cancel it, but Restoro immediately responded to my complain, and they have given me a refund. Kudos for such a quick reaction and behaviour.
Thank you Restoro, I will be happy to use any other possible software from your developers.

November 18, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Anna,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

satisfaction in the personel

November 18, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi John,

Thank you for the 5-star review! We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Kim was very professional and he…

Kim was very professional and he quickly fixed my computer

November 17, 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Jerry,

Thank you for taking the time to leave us such a beautiful review. While Trustpilot places stars next to our business, you are our real star.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

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