It's hard to say anything deserves a 5 out of 5, though it was handled adequately. Thanks for the help.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
the easy to connect my platforms
Company replied
I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more
Company replied
SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more
Company details
Written by the company
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Contact info
515 Congress Ave, Suite 1050, 78701, Austin, United States
- support@restream.io
- restream.io
4.4
Excellent
465 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
This is the best streaming platform…
This is the best streaming platform I've used. Tried others and did t have any luck doing what I wanted.
June 1, 2024
Reply from Restream
Thank you for your incredibly kind words. This means a lot to our team. We want to continue the best platform you've used, so please get in touch with us if you need any help, tips, or support. Thanks for streaming with us.
- Anya
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Live streaming sound is cutting off
Restreaming is great with the videos, but recently the sound is cutting off in live streaming and this is annoying. Is there a solution?
December 9, 2023
Unprompted review
Reply from Restream
Thank you for your feedback; we're glad the videos are working great for you. We're sorry to hear about the sound cutting off during live streaming. Good sound quality involves various factors, from microphones to your overall setup and audio sync.
We'd love to investigate and resolve this for you. Could you please reach out to our 24/7 support team? We're confident we can find a solution.
- Anya, Director of Product Marketing
One of the best tech companies I've ever worked with
I have used Restream for years, and I quite honestly don't know of another tech company as innovative and service-oriented. I could be mid-stream or have a few questions in the middle of the night, and their tech team is responsive and always points me in the right direction. Plus, the support team is kind and treats every stream as if it's their own.
I have tried a few other companies but keep returning: high quality, high performance, high stability, and top-tier support.
If you have any issues (which are far and few between), reach out to support. They are rock solid.
June 10, 2024
Unprompted review
Reply from Restream
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Restream over the years. Our team works hard to provide top-notch service and support, and it means a lot to know it's appreciated.
We're here for you 24/7, ready to help with any questions or issues, big or small. It's wonderful to know our efforts make a difference for you. Thanks for sticking with us – we're grateful to have you in our community!
- Anya
fix the delay of the stream to the…
fix the delay of the stream to the platforms that we stream on if you say no more then 2 sec then it should not be 5 mins or more.
June 10, 2024
Reply from Restream
Thank you for sharing your experience. We are genuinely sorry Restream did not work for you as expected. While we could not confirm a 5-minute delay in streams as we investigated this case, we value your feedback.
Our dev team's key priority is reducing stream delays. If you ever need help, feel free to contact our Support team. We'd love to look into your setup further and recommend the best settings for minimal latency.
- Anya, Product Marketing
It makes broadcasting to YouTube
It makes broadcasting to YouTube, and Facebook easy and efficient
June 2, 2024
Reply from Restream
Thank you for a great review and for streaming with us!
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Pros and cons
Pros I love the layout, the screen selection. The QR codes are brilliant so now people watching my live stream can buy my products while I’m live streaming your vertical screen and sharing other screens not so good actually it’s bad. I also stream to multiple platforms and once you get up and running, it’s OK but there’s a lot of touching go in the beginning of the stream lotta glitching and stuff like that so hopefully helps out. Can’t wait to see other features and improvement that you guys make a really like you guys overall
June 3, 2024
Reply from Restream
Thanks so much for your feedback! We're thrilled to hear that you love the new layouts, screen selection, and especially the QR codes—it's great to know they're helping you connect with your audience and boost sales during your live streams.
We're sorry to hear about the issues with the vertical screen and the initial glitches when streaming to multiple platforms. We'd love to get more details on what happened and troubleshoot those. Could you report it to our 24/7 Support team? We're constantly working on improvements, and your feedback is invaluable in helping us make things better.
Stay tuned for new features in Studio. We really appreciate your support and are glad to have you stream with us!
~Anya, Product Marketing Director
Restream helped me unify platforms
Restream really helped me unify my brand on multiple platforms. The desktop chat option makes it so I can connect with anyone who comes to my events. I even included discord. I can’t believe how fun my stream was once I had everything setup.
June 2, 2024
Reply from Restream
Thank you for such fantastic and detailed feedback. We are glad to hear things worked well on social platforms and Discord. Feel free to reach out if we can help you with anything.
Happy streaming!
~Anya, Product Marketing
Stream stopped broadcasting video from…
Stream stopped broadcasting video from my source after 2 and half hours without explanation and I had to close the stream and record the rest of my event. It happened during one of the most important parts and was very frustrating for viewers and for me.
May 28, 2024
Reply from Restream
We're really sorry your stream was interrupted. It must have been so frustrating.
We'd love to figure out what happened and make it right. Would you be open to troubleshooting with our 24/7 Support Team?
There are many factors that can affect a smooth stream, and some platforms do have time limits. Also, we have tools that can make that event recording go live if you are up for giving us another try. We appreciate your feedback.
~Anya Director of Product Marketing.
Easy to use
Easy to use, we had it for an inhouse event with video and live performance to 10 remote office.worked like a charm
May 30, 2024
Reply from Restream
Thank you so much for the 5 stars! Cheers to many more live events working like a charm for you and your team! If you ever need anything, don't hesitate to chat with our 24/7 Support. We are here for you.
~Anya, Product Marketing
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my sound does not work
my sound does not work
So, this has been going on since I joined, really. I have no other choice, but to join Streamlabs.
May 16, 2024
Unprompted review
Reply from Restream
We are sorry to hear about the sound issues you've faced. We'd love to help you resolve this. A few tweaks in the settings (Restream or your preferred encoder) might help. Please reach out to our 24/7 support team, and we'll work to fix it as quickly as possible.
Great service
May 10, 2024
Reply from Restream
Thank you for your five stars! If you ever need anything, we are here to support you.
love the simple format to this…east to use
love the simple format to this software, nice and easy to set up
May 3, 2024
Reply from Restream
Thank you so much. We aim for simplicity and elegance, and your words made our day. Reach out if you ever need anything. Happy streaming.
Restream.io is exactly what I am…
Restream.io is exactly what I am looking for right now to livestream my podcast on multiple platforms at a time.
April 26, 2024
Reply from Restream
Thank you. We are so happy to power your podcast!
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Their platform is very easy to use and…
Their platform is very easy to use and has a very intuitive interface.
April 28, 2024
Reply from Restream
This is amazing to hear. Thank you for streaming with us!
I was honestly shocked at how easy it…
I was honestly shocked at how easy it was to use. It streamlined my livestream that i manage for my church and I was able to add a third platform! I mean it put all the chat boxes in one and labeled where they came from! Thank you for making such a great product!
April 28, 2024
Reply from Restream
Thank you for streaming with us and for your kind words.
Reply from Restream
Thank you so much! Our Support Team is 24/7 and it feels so good to hear they were able to help you. Feel free to reach out again if you ever need anything.
The ability to multi stream is awesome
The ability to multi stream is awesome. I think there was a bit to little influence to guide the new user along, but aside from that, the merged chat just adds to the experience great app!
April 18, 2024
Reply from Restream
Thanks for the positive review! We're glad you're enjoying the multi-streaming feature.
We hear you about the onboarding process and will keep working on making it more supportive and user-friendly. It's fantastic to hear that the merged chat has enhanced your experience. We're here for you if you have more feedback or need help.
Thanks again for choosing Restream!
- Anya, Director of Product Marketing
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Failed
with one person, we couldn't get his sound to work.
With another person it wouldn't not connect to preview on IG so we coudn't stream it live on IG. Had to just use IG directly.
I am very dissappointed. I've only had 1 out of 3 streams be successful.
April 4, 2024
Reply from Restream
We're sorry to hear about your experience, and we understand how frustrating it can be when things don't work as expected. Instagram can indeed be tricky to connect. It sounds like you had some challenges with the audio, and I wish we could troubleshoot them.
If you're up for giving us another try, our 24/7 support team is ready to work through these issues with you. Instagram has a practice mode, and we'd be happy to test it with you before your next live event to ensure everything runs smoothly.
Thanks for your feedback, and we hope to make it right.
- Anya, Director of Product Marketing
Reply from Restream
We appreciate you. Thank you so much!
Reply from Restream
Thanks for your kind words and for streaming with us!
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