It's hard to say anything deserves a 5 out of 5, though it was handled adequately. Thanks for the help.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
the easy to connect my platforms
Company replied
I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more
Company replied
SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more
Company details
Written by the company
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Contact info
515 Congress Ave, Suite 1050, 78701, Austin, United States
- support@restream.io
- restream.io
4.4
Excellent
465 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The live didn’t stream in Saudi Arabia…
The live didn’t stream in Saudi Arabia unless I turn on the VPN.
December 31, 2023
Reply from Restream
Thank you for sharing your experience. We're sorry for the inconvenience – that's certainly not the experience we aim to provide.
Your point about using a VPN is quite insightful, and it suggests that the issue may be due to the distance from our servers. We are working on expanding our infrastructure, hoping to ensure a smoother streaming experience for everyone, no matter where they are.
We truly appreciate your patience, and thank you for streaming with us.
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Restream.io offers robust…
Restream.io offers robust multi-streaming capabilities, allowing users to broadcast content across various platforms simultaneously. The platform stands out for its user-friendly interface and broad channel support. However, some users find the cost to be relatively high compared to alternatives like oncast.in and streamyard.com. Despite the pricing, Restream.io remains a preferred choice for those prioritizing seamless multi-platform streaming.
December 19, 2023
Unprompted review
Reply from Restream
Thank you for the 5 stars. Your feedback on pricing means a lot to us. We provide a wide range of plans, from free to custom-built enterprise solutions, and we're always eager to hear what our users find valuable. If you have any questions about our plans, please don't hesitate to chat with our 24/7 support team. Ensuring a great user experience is our top priority, and we truly appreciate your compliment about finding our tools user-friendly. It's the best compliment we could receive.
- Anya
Restream is fairly easy to use
The interface is fairly easy to navigate, and getting set up to stream to multiple platforms was fairly easy. The combined chat display on the dashboard is helpful in keeping track with what is going on with each platform's chat.
December 7, 2023
Reply from Restream
Thank you for the review! We're delighted to hear that our unified chat is helpful. We hope you'll enjoy using the chat overlay (which displays all your comments on your screen) and chat highlights in Restream Studio the next time you go live.
- Anya
The best streaming tool I havd…
The best streaming tool I have ever used. LOVE IT! 10/10
November 25, 2023
Reply from Restream
It feels so great to hear this! Thank you!
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Great experience
Great experience. Their service works well. I’ve tried a few different methods and other companies for multi streaming and honestly Restream is by far the best and easiest to use. It works well, their chat all in one place is super useful and even their free tier works great. I recently upgraded to their 1st paid tier and I’m so far very happy with the additional features I have. There pricing was clear and I check and unsubscribing looks to be easy which is always good when a company makes that process transparent.
Overall I recommend restream
November 24, 2023
Reply from Restream
Thank you so much for such a positive and detailed review. It means a lot to us to hear the pricing was clear and that you enjoyed the additional features you unlocked. Thanks again for streaming with us and being awesome!
Still learning but so far so good
Still learning but so far so good. Easy to use and very efficient.
November 30, 2023
Reply from Restream
Thank you for taking the time to share your experience. Feel free to contact our support team if you need help while learning.
I did not know how to broadcast my…
I did not know how to broadcast my Facebook post on Restream
November 26, 2023
Reply from Restream
We are sorry to hear you're having trouble with your Facebook stream. Our support team is always here and ready to help 24/7. There might be a mix-up with how the streaming is set up. Please message us in the chat, and we'll sort it out together.
The ease of using the platform and…
The ease of using the platform and above all the responsiveness from support when you have a problem is amazing.
December 1, 2023
Reply from Restream
Thank you for your kind words! This feedback means a lot to our support team! ❤️
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Many many streaming stucks
Many many streaming stucks, servers have many many streams and in high hours nothing works fine.
Its very expensive without web player in low cost plans.
I had working this service with ndi cameras for 3 years, today restream have many streamings accounts with many streaming problems.
November 21, 2023
Unprompted review
Reply from Restream
Thanks for your honest review. We're sorry to hear you're having trouble with streaming. It sounds frustrating, especially since you've been with us for three years.
Could you get in touch with our support team? We'd love to check out your setup and see how we can improve things. Peak streaming hours should not affect the quality of your stream, so we'd love to investigate this further.
We're here to help with the streaming issues and are happy to discuss the web player and pricing.
Thanks again for streaming with us.
- Anya, Director of Product Marketing
Laggy, Buggy, and Expensive
Chat merged is convenient. Had multiple connection issues that I couldn’t resolve. Laggy, and expensive.
November 3, 2023
Reply from Restream
Thanks for letting us know. It's awesome to hear you find our chat handy, but we're really sorry about the tech troubles you've had.
We're super keen to figure out what happened. Noticed you're using OBS integration? Sometimes a few small changes in the settings can make a big difference and smooth out any glitches.
We're all about making things right with Restream. So, when you've got a minute, would you mind dropping a line to our 24/7 Support Team on live chat? We'll dive into your account details to sort this out and make things better for you and other creators too. Thanks again for streaming with us.
I love it
I love it
i used to do my streams with OBS and Restream makes is simpler
I stream business plans on Youtube for Angel Start so i need to be able to invite guests and Restream makes it easy
November 1, 2023
Reply from Restream
Thank you so much for the review. We are glad to hear you're enjoying the guest feature. If you need any help or tips - don't hesitate to message our 24/7 support. Happy to support your live-streaming journey!
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Just started using the service
Just started using the service , absolutely love it. Great UI, simple, and it just works :)
November 2, 2023
Reply from Restream
Thank you so much for your kind words. Sharing your note with the product team to make their day.
If you ever need anything - please reach out to our 24/7 support team. We are always here for you!
Reply from Restream
That's great to hear. Thank you for the five stars. Please let us know if we can do anything to make it even better.
Please keep restream professional - Have been streaming for years using…
Have been streaming for years using restream, for the first time they have added a pumpkin icon where our assets are - preloaded videos and images are, now I guessed where it was, but for those on the team who may not be able to discern it clearly - this was a problem, the platform had especial glitches today, freezing when the livestream was inadvertently ended and not reverting to the Orange/Red 'Go Live now', so we would know it had stopped streaming. Please keep the platform professional with consistent icons, it is not necessary to make the functional icons seasonal. We have seen the Christmas overlays last year, thank you. However some users like ourselves are using restream for corporate purposes in a team setting.
October 31, 2023
Unprompted review
Reply from Restream
First off, thank you for taking the time to provide your candid feedback. It's clear you've been with us on quite a journey, and your input is essential in making Restream the best it can be.
I totally get where you're coming from with the seasonal icon update—simplicity and consistency are key in a professional setting. It's crucial that our platform is intuitive for every member of your team, and it seems we may have missed the mark this time. I'll be taking your comments to heart as we reassess our approach to seasonal changes in the UI.
Please know our intent with seasonal graphics is to complement rather than complicate your streaming experience.
On the technical side of things, the glitches you've mentioned are definitely not up to our standard. We would love to get to the bottom of this, and for that, we need a bit more information about your account and setup. Would you be willing to connect with our tech support to get it resolved?
Your experience matters to us, and we want to ensure that Restream remains a professional and efficient tool for you and your team. Thanks again for your support and for holding us to a high standard.
- Anya, Director of Product Marketing
Works really well, but makes OBS bug?
Works really well, I use it to stream to both YT and Twtich. Only suboptimal experience is I've gotten some weird bugs after connecting it to my OBS software (such as the on-stream chat not updating, chat settings not working properly, etc.) I'm not sure how much of this is Restream and how much is OBS, or the fact that I work on a Linux instead of a Windows. All in all, I managed to get around the bugs pretty easily, and had a great time!
October 24, 2023
Unprompted review
Reply from Restream
Thanks for your feedback. The best way to find out if there is a bug, an integration issue, or an opportunity to adjust your settings is to contact our 24/7 Support Team. They can look into your specific case and offer good workarounds or report an issue that will help other creators like yourself. In any case, I will pass your note to the dev team. I appreciate you taking the time to share it.
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This site is so good I stream on it at…
This site is so good I stream on it at kick.com Sappers4ward
October 20, 2023
Unprompted review
Reply from Restream
Thank you for your review. Keep rocking!
Good site good support
September 19, 2023
Unprompted review
Awful customer service
Awful customer service, it sounds like you're talking to bots. Laggy streaming on Linkedin. Terrible experience.
August 30, 2023
Unprompted review
Reply from Restream
Hi Andrea,
Thank you for the feedback, as we're always looking for ways to improve our product offerings and client experience for all of our users.
I'm sorry to hear your recent interaction with Restream's Support Team didn't meet your expectations. We provide ongoing product and CX training for our teammates, and will review your conversation in detail to see if we could have helped you in a more optimal way.
That said, we want to make sure you're set up for success with Restream. If you're willing to give us another shot, I'm sure we can help you get connected with LinkedIn more easily and efficiently.
I'd be happy to connect you with one of our Onboarding Specialist that can provide you a more detailed walkthrough so your next LinkedIn Live event goes on w/o a hitch.
If you're interested in exploring this option, you can reach me directly at paul.nguyen (at) restream.io. Thank you again for trying out our service. I hope to hear from you soon.
- Paul
Head of Restream Support
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